TK Maxx

Can't really fault TK Maxx. It's not perfect, but it's hard to find another store better. It has a good variety of items for sale at reasonable prices. It has a 28 day return policy which was upped from 14 days some time ago.
Watch out for certain reduced items which are damaged (ripped etc).

This is my favorite clothing store of all time, since I discovered it many years ago, perhaps 2008, I have never left it. Mainly I go here for clothing, sporty, elegant, casual, jeans, shoes, socks, there's no point in making a long list, you understood correctly, all 360 degree clothing. Not to mention that you can find household objects for the kitchen, bathroom, living room and so on and so forth. You can find original items at a very decent price, certainly not at the original price, which is not affordable for everyone. Instead this shop which in my opinion is how a real outlet should be, advantageous prices for everyone, even if the objects are from past seasons or the shop that had them was unable to sell them. It's my favorite shop ever as I've said before, every time I see it I can't resist going in and spending at least 20 minutes wandering around.

I posted this review yesterday - "Staff very rude and unhelpful. I bought socks for my son's Christmas stocking and one was faulty. The staff refused to take the item back and they shouted at me. I won't be going back." I have since been contacted by a brilliant and very apologetic Customer Services team who have furnished me with a voucher. So thank you TKMaxx - I am very impressed with how you responded to my complaint and I will be shopping with you again!

I am writing to share my recent experience at the Brent Cross TK Maxx store, specifically regarding the customer service I received.

This morning, I encountered an unfortunate issue during my visit to your store that left me feeling quite upset. However, I would like to express my gratitude for the exceptional assistance provided by one of your employees, Zinab.

Zinab went above and beyond to resolve my concerns and ensure that I had a positive shopping experience. Her professionalism and attention to detail were truly commendable. She not only addressed my issue but also offered valuable advice and suggestions, which greatly enhanced my overall shopping experience.

I believe it is important to acknowledge and appreciate exceptional service, as it reflects positively on your establishment. Zinab's dedication and commitment to customer satisfaction should be recognized and applauded.

Once again, I would like to extend my heartfelt appreciation to Zinab for her outstanding assistance. She is a credit to your organization, and her efforts have certainly made a lasting impression on me.

Thank you for your attention to this matter, and I look forward to future visits to your store.

Bhavika Khatavkar, you are truly stunning knowledge. I was at TK Maxx Brent Cross today shopping for my nephew, and you provided exceptional assistance. My experience was fantastic! The customer service was excellent, and the product surpassed my expectations.

A perfect shopping trip if I must say definitely go again... also very well-spoken safe members 👏

The Click and Collect was a bit confusing but I got my items. Its actually an organised TK Maxx with items in place. Quite impressive

Lovely experience orchestrated by GM Zain who provided me with the most helpful Diana who helped me purchase a lovely coat at a very reasonable price, thank you Diana and thank you TK MAXX 😀

I am loving it 😍
I went in stores to collect an order placed online. The store is like looking into a treasure box 📦 you will always find something amazing. I started to browse around and obviously, more amazing bargains all under one roof.
That's the beauty of TK Maxx, you never know who your next designer label is going to be. 🤩🥰💞💞💞💞💞💯💥

Very friendly staff all-around. Security guy, sales personell, and cashier. I had some trouble with one of the items, a Michael Kors smartwatch, the manager had to come to assist. They've notified me that the battery in the watch has died but assured that if I get the battery replaced and it still didn't work then I could just come back with the receipt for a full refund. Definitely visit this store if you're looking for a nice bargain on some really nice clothes or accessories. Kind regards, a satisfied customer.

My favourite store in the UK. Always find a bargain

Hamika is excellent in her customer service approach and her colleague Szabi helped me today with some returns - proffesional and efficient - this tk maxx is one of the best ones - I hope that the management appreciates them all.

First time going here yesterday! and they have some really nice things! i'm very surprised at what i found! I bought this for £30!

Brilliant place to buy clothes, accessories etc. Staff were so helpful and wonderful.

Tbh I try to avoid large stores only because of queues but I would definitely say that I have been here like 3x with a month due to space, moving queue & great choices. Also the security at the entrance are warm :)

Hemika provides excellent service nothing is ever too much trouble. TK Maxx offers excellent clothes and excellent value and because of This particular Team at the Brent Cross Branch - this TK Maxx is the best one!

Gr8 bargains to be found in this discounted designer department store. Well worth visiting! It's got a lot of stuff - including food stuff like speciality chocolates, nuts, snacks etc, bath gels & salts, shampoos and hairsprays, books, shoes, toys, winter jackets (in winter), designer clothes, kitchen stuff, some accessories (wallets, purses, handbags, weekend bags etc), decorative items, watches and jewellery (I have found some gr8 bargains here in the past), and more. If you like something pick it up - it most likely will be gone the next day (if not that day itself)! Items are returnable for a full refund within 28 days (apart from earrings). Very friendly and helpful staff.

I always prefer shopping at Tk Maxx!!

I want to thank Lucas from the shoes department he was super nice and helpful with my expensive purchase, even found me the box for my Alaïa pair! Very good service and nice items.

So many big brands . Just need to make sure you set aside enough time to browse well .
Always left the shop with some items .either household/skin care or clothing or gym products ….they have it all .
Just to make sure you check store return policy ….they’re not keen on return unless is faulty !!