Eurostar Group

I travelled to Paris on Monday with two colleagues from work, this was my first experience and I must admit will not be the last. Absolutely a brilliant way to travel to Europe, we arrived in Paris without any hassle the staff and train in my opinion were faultless. On the return a few day's later we experience the same again, I can't wait for my next opportunity to hop across to France.

I live in the UK, my partner in Belgium, we both travel every few weeks to eachother and now only use the eurostar as it is such an enjoyable, easy experience. Most of the staff are lovely and friendly, they have great accessibility especially as I have a disability which limits my mobility. They're always helpful and it's nearly always a positive experience. If booked in advance it's not too expensive, and you only have to be there 45/60 mins before the train leaves. Honestly could not recommend enough, especially as a frequent traveller as you get points which add up to free trips after a while. You're always informed of any (very rare) delays and compensation is easy if things are delayed dramatically. Will never fly to Belgium /France /Amsterdam again.

On August 8, my daughter and I were traveling from London to Paris and realized that my daughter had left her passport at home. As we don't live in London we could not go home to get it. A lady called Myriam at the welcome desk helped us to sort it all out, escorting us to speak to the immigration officer and the custom officer, never losing her cool or her smile. She went above and beyond customer service. I travel regularly with Eurostar and have always been satisfied but this exceeded all expectations of the kind of service we could ask for! Absolutely superb! Thank you Myriam!

This is a review for purchasing tickets for a wheelchair user and family. The lady I spoke to was called Stella. She did her utmost to get me the tickets I wanted for my disabled Mother. Stella was completely professional and extremely knowledgeable with advice on how to get the most out of the trip. I really thank Stella for being so generous and thorough with her time on the phone to me. I think Eurostar are pretty lucky to have her !

Always a great pleasure to travel with one of these trains. Only 35 minutes and several per hour! And... dogs, cats or / and ferrets allowed 🐺🐩🐕🐈

Have had a number of problems catching the Eurostar from Ashford. Great if you can as it avoids the bustle of St P & Gare du Nord. Have had some very cryptic and inaccurate SMS messages that appear to have been sent using an English language template from France. Not particularly impressed by the facilities in France either but generally beats flying. Staff in Ashford very friendly which has not been my experience in London or Paris. Try a bit harder please Eurostar.

Nice and easy check-in, great food offering and good selection of beers and wine. Now for a relaxing journey to the French Alps

Traveled to and from Paris and the service and food was good. The train was very spacious.

Trains were on time and I got to my destination. Could do with a hight level of comfort on board.

Travel office for Eurostar at Ashford International Station where travel reservations can be made face to face with pleasant and efficient staff

Comfortable, calm journey - much better than flying

Clean, calm, relaxing, bright and good facilities.

As usual, good service and timing.

Customer service were very helpful

Comfortable, easy and fast.

Would recommend this for everyone.

Super efficient and fast!!

Can't believe how fast it was

Helpful and friendly staff.

Great service as always