Pandora Croydon

Today 22.12.2023 I went to Pandora, It was extremely busy. I was provided an exceptional shopping experience. The attention to detail and commitment to customer satisfaction were remarkable. I left with a few beautiful pieces of jewelery and a memorable shopping experience. I would recommend this store.

Beautiful shop but the the real gem of this shop are the staff, they are just a delight. I had to take back a bangle my son had gifted me as it was too big. The staff with patience and care searched the entire store to ensure I had a replacement, I'm not sure of their names but it was last Wednesday 15th May.
I also purhased a charm for my bangle it was a really lovely experience. Thank you very much Pandora, Croydon, I wont hesitate to visit your shop again.

I went to the croydon store today 21st Feb 2024 to exchange a bracelet I ordered online as it was too small. I was helped by Matthew and he was amazing, so polite, helpful and patient, a real credit to your store!

I need to appreciate for staff,thay give me a very good response and speak very gentle very nice people all of them i like the service...

Malyka was amazing through my transition at the Croydon store, i had two all4one vouchers from my place of work but wouldn't work as the item i wanted was online and had to be the exact amount, malyka was quick on her feet to suggest that we transferred the amounts on the vouchers to a Pandora gift card and that would rectify the issue which it did. Was so grateful that malyka was there and her great thinking mind, definitely an asset to your company.

Lots of lovely jewelry for all budgets. Friendly staff (with the patience of a saint I might add, I am an indecisive customer at best) and I was impressed that they knew my ring size just by looking! Quite the skill. Go and have a look see.

Yesterday, I went to Pandora and Carla provided an exceptional shopping experience. Her attention to detail and commitment to customer satisfaction were remarkable. I left with a beautiful piece of jewelry and a memorable shopping experience.

Went to get a new charm today , Gabby was amazing. And so friendly. Great customer service x

Staff are always very helpful, patient, friendly and extremely knowledgeable of their products. Can get very busy in store and are often queues but the service makes it worth while. I am not a customer but I do support someone who is and through my visits I have witnessed and very much appreciate the time and effort of the staff here. A big thumbs up from me.

Very happy with the staff there , and also the manager, always polite and friendly and never hesitate to help , many times. Unlike some other stores I have been too . LOL.
You will get good customer service there and they make you feel welcome! Thank you

I came in today with a few of my friends and we were served by Danielle (sorry if I spelt it incorrectly). She was absolutely lovely, she helped us purchase our product and also made us all laugh and we let her in on some of the gossip ;) I had to leave a review for her because I know my friends will forget and she was just so LOVELY!
THANKS AGAIN DANIELLE

On Friday the 16 Gabi (maybe I’m spelling it wrong) helped me to get my bestfriend her Christmas present, she was really nice and helpful. She made sure i was satisfied with what i got and my bestfriend and she really loved it!!

Thank you Gabi!!!

Love the store, want to get the Disney Jasmine charm

I popped in for my wife's 30th birthday and I was so confused on what to get her. I ask one of the CA's for help and I left with a smile and better understanding on the products that were shown and demonstrated , not only that the amount of selection that were offered were absolutely necessary considering that no members of staff were pushy and all were presentable.

Love my local store its a bit on the small size but always have what I want. The staff are very helpful and friendly whenever I go to purchase a gift or to get a charm for myself.

Always amazing service instore or online. Just brought my eldest her 21st charm for her Pandora charm bracelet which she has has since her 13th birthday and still excellent Condition

Excellent customer service,thay train there staff to good old fashioned service,of how it should be , well done Pandora HQ, I'd employ all of the staff ive meet,over the times I've been shopping 🛍 well done tick box✅

Very helpful staff. They didn’t have the size of the rings I was looking for but they ordered them for me. Can’t wait to collect the rings.

Have used Pandora Croydon on several occasions, and have always received first class service. All the staff are really helpful.

verry good Service.