Office Depot

Print jobs get done right. This location is extremely convenient when you are in the Beacon Hill/Central District of Seattle. It’s almost a secret, but it well known one because the stuff is incredibly helpful. I’m always greeted when I walk into the store and on this particular day, I actually had a very significant print order to place. I had some questions that needed answering in person, and I was able to get the assistance. I needed to discuss the card
stock, quality, the color combination — all questions that you need to see via having actual samples printed so you can experience what recipients well when they receive the product — but also timely delivery date and, significantly, I was able to take advantage of the 50% discount for this holiday season print. super appreciative of Philip, the general manager of the store who was very hands-on and making sure that my print order was accurate and fulfilled all my design needs.

This location in Seattle is great! Always clean and organized. Billy C is always there when I go in and he is amazing! He greets you when you walk in and when you check out he is so polite and friendly. He makes great conversation and really makes you feel welcomed.

PLUS: Good (tho not complete) selection
Helpful sales team (knowledgeable, positive attitude)
Good affinity programs
Compensation for return/recycle of ink cartridges
Solid web site
MINUS: Prices are a bit steep for some items... but if that's the cost of bricks-and- mortar stores offering on-demand fulfillment, it's okay

Had a great Office Depot Associate. Roger was very professional and listen. He had a solution for my Office needs. Thank you

We needed copies made for our Christmas mailing. The service person understood our request, made them, and we paid for it and a few other items in just a very few minutes. All was handled politely, cheerfully, and efficiently. Thank You

Store #811 in Seattle has friendly, helpful staff and easy to use self-print options.

I have been a happy customer of Office Depot for over 30 years. Office supplies and computers and a very helpful staff are the reasons I enjoy being a customer! Ben Wood, Jr.

Everything was convienant for shopping while getting my shipping done too!

Great experience. Roger Wong was incredibly helpful!

I made a quick pitstop at Office Depot down off of Airport Way S and just needed to grab one item, I found it easily, and had the best experience at checkout! Irish, I think he was a manager or maybe m assistant manager, not sure, but he was cashiering when I got up to the counter, and he was so nice! He had an incredible sense of humor, I ended up picking up a great impulse item at the register, a adorable fingernail clipper set, a large one and a small one and the top part looks like it has scales on it and then the bottom part where you hold while pressing down looks like a fish tail! He encouraged me to get them and said of course I needed them. He also gave me great feedback on the actual item I came in for, iron on transfers, so I went ahead and got them and he was right. They worked out perfectly. Thank you so much Irish. It was really fun meeting you and experiencing your excellent customer service.

Philip and Aaron were delightful. Thank you so much!

Office Max on Airport Way

Great experience in purchasing new PC. Supportive, knowledgable team. I have been shopping for basic office needs for decades. I consider Office Depot part of my neighborhood community. I like that they gave me option to donate to Title I at Bailey Gatzert School.

Needed a program for a funeral service and Aaron was very helpful and knowledgeable. Programs were ready the next day and he did an excellent job! The customer representatives have always been very helpful, knowledgeable and friendly.

Awesome customer service and quality work from Lexi

What a pleasant surprise today. I stopped into Office Depot for a few items and had amazing customer service across four different members of the staff. Friendly, helpful and available without being invasive or pushy. They even brilliantly handled an unruly person who walked in off the street. Some great management and staffing.

The print team here is always super helpful and friendly. Aaron and Kimberly definitely have a much more “can do attitude” thank the other office depots in the city.

I had to go in to make 200 copies of a document for my company. I had previously gone to this store and tried to use a company check which wasn't accepted, so I made sure to ask before going in if they would accept my check after explaining what happened last time. I went in, got my copies done and then went up to pay with check and it wasn't accepted. I was very upset because I had checked beforehand and wouldn't of driven out there to make the copies if I knew it wasn't going to be accepted.

After a brief moment the manager gave me the copies and said we'll get you next time and provided me with a number to call to get my check issue cleared up. I was baffled, it is so rare nowadays for a business to just give you your product over an issue that wasn't your fault. They have secured future business from me and my company. Even if their prices are higher we are still gonna go here. Good customer service is something money can't buy. I'll be referring everyone I know to them.

Great customer service. I need a rush copies. I disagree with the major up charge however it is fair when people wait until last minute to get copies made!

Everyone at this Office Depot is always friendly and professional. I know I will always get the assistance I need.

I usually would never think to rate an Office Depot, but this store is worth the time it takes to shout its praises.

Irish is a phenomenal manager for business clients looking for the perfect print job. Compassionate with customers. Patient. Problem solver. Anyone who has printed saddle booklets knows that those things are complicated. I needed a lot of help fixing my printing issues, and he was able to get me set up entirely. After several other print attempts failed, he was able to knock it out the park for me. He helped me figure out how to prevent future issues and when to print in the shop versus as the central/regional Office Depot. They have different machines.

Tip I learned today: keep your pages a multiple of 4 and you're going to have a much easier time. Also if you want some things printed to the edge sometimes they have to send it to Central. Other times, they can trim things down for you. Also cardstock double-sided takes some additional human-powered care when you're making half sheets. I learned so much!

If you're having an issue with a complicated job, anyone here can help but today Irish saved my day.

Thanks Irish!