Staples

The store has always been easy to work with and I generally get out of there with what I need. I do a lot of printing for business and everyone there is helpful and takes care of me.

Tonight I went to this store for the first time because I had received an email about a few school supplies sale. Our church (Grace Point Church) is having a foster to adopt ministry event in July where 200 families/grandparents (who care for foster kids) can "shop" for school supplies for their foster kids. Church members donate the school supplies.

There were so many of the items on the donation list that are currently on sale. $127 bought the following: 1 Llama backpack, 30 Elmer's glue, 2 boxes of Elmer's glue stick (30 per box), 30 boxes of 24 count Crayola crayons, 5 packs of wide rule filler paper, 30 boxes of pencils (12 per box), 30 dual pencil sharpeners and 30 1-subject spiral notebooks.

Shout out to Santiago, Dana and Kyle (cashier) for helping me shop and have a great first shopping experience at this store! #excellentcustomerservice

I signed up for the rewards program but will need to look further to better understand the details.

Will likely be back to shop for more!

Pam was great at the register. Store was well stocked and had everything I needed. Between Lowe’s and a Dick’s Sporting Goods. Close to many other stores and restaurants. Fairly easy access from the I-10.

I'm super duper impressed with the Staples Print Center! They were able to complete my sizable order in one day when other vendors gave me a 4 day turn around time. The associate that helped me was gracious, kind, and very efficient in getting my order early! The quality was great!! I'll definitely be back!

Jasmine at the printing center was so sweet and helpful with my order! She deserves a raise!!

John was fantastic! High speed and very knowledgeable about the printers and functionalities of the different models.

Very helpful with my order and office products

I used a coupon that I received for returning merchandise from Amazon. I love that there are lunchbox items that help reduce waste. So... I'm going to keep buying stocking stuffers like this! What a deal!

Great customer service and choice of products and services for my business.

Great customer service. Super helpful solving my problem at the printing and binding station

The staff at the local store was friendly and more importantly, HELPFUL and willing to show possible options to what I was originally considering purchasing. In fact, what I purchased was actually less costly than the printer I originally considered.

Four employees offered to help me find the items I was looking for. Very friendly staff.

I just wanted to take the time to congratulate your employee Riley on a job well done as well as the rest of the staff. I've worked in sales and he exceeded my expectations for service. Typically at most office stores I just get the standard "Hello, welcome" and I'm left alone, which I'm fine with. At this location (Which is sadly the last Staples in San Antonio) the staff greeted me and when I made my way to the furniture department Riley introduced himself and took the time to research my needs and inform me of the various desk and chairs available. He did this not only with me but another couple that came in at the same time. Management seemed attentive and supportive of him as I navigated the purchase process. I was shocked to find out this is his first job. I'd like to commend him on a job well done as I think he will go far in whatever he sets his intention on. I'd also like to commend the management for developing his skills to address customer needs (in a non pushy manner) and for being supportive when called upon. This will be my new office store of choice. Thank you.

Went to buy a chair for my home office and had outstanding service from Austin. There were TONS of chairs I could sit in to see which one I liked the best. Austin was in the copy department and when I asked for a salesman in the furniture department he got me a cart, explained the warranty/installation programs they had, found that I qualified for a discount and was overall super helpful and professional. Having owned a business in the past, I know first hand that good employees are hard to find and Austin was super! Made buying a chair, something I had procrastinated b/c I dreaded it, was very enjoyable at this store.

Always a great experience here, and the printer center is courteous and knowledgeable. I like the staff, they give you space to browse, but when you need help and ask for it, they will walk you right to the product you need.

the staff greeted us as we entered and asked if we needed help finding anything. They where able to take us to the products and assisted us at the check out

Not sure why this location has such a low rating because the staff is so kind and welcoming. ESPECIALLY Santiago! He was so so patient and kind with all our questions. He was very knowledgeable about all the products and protection/warranty plans that best suited us. To find someone with Awesome customer service is hard to find now in days. I usually don’t shop here but I will as long as they continue to hire outstanding Sales Representatives like Santiago.

10/10 experience. Entire staff is friendly and helpful!

I went in to Staples to buy a new chair on Monday. First of all, they had a great selection of chairs on display, unlike some other local office supply stores. I found one I liked and proceeded to check out. I was a little worried about carrying it by myself, so I asked if someone could help me out with it. I said I didn’t need it right away, and the lady said they could order it from the store and they’d ship it to me the next day! She was very nice and helpful and got an order placed for me, the whole thing took like 2 minutes.

Unfortunately, the next day I got an email from Staples saying that my item was unavailable for delivery and that they were sending me a refund. When I called the store to see what was going on, I again talked to 2 friendly and professional staff members who were able to fix it for me. They didn’t transfer my call all over the place like most companies do nowadays, Mason called the distribution people himself and immediately called me right back with a solution. I was able to come in the next day and get the chair for the same sale price that was listed on Monday. Zero hassle at all!

When I came back to get the chair, again everyone I interacted with was great. Really 10/10 customer service. They got everything taken care of and even wheeled the chair out to my car for me. I was in the store for maybe 5 minutes.

I am very impressed with the store, selection, and especially the fantastic customer service. I will definitely be shopping at Staples again in the future.

The Reps for the store were very friendly, asked if I needed assistance and provided overall great customer service..

From the moment I walked in the associate was welcoming and supported! Offered suggestions and let me know they were available if I needed any assistance.