7-Eleven

I see so many negative reviews and I'm wondering why,I always get great service when I visit this certain 7-Eleven. Now as far as the hours, they did honor the 24/7 hours but when covid hit our nation, they started to close, I know this to be true because I live across the street so I know. Very nice staff and the owner couldn't be nicer!

Store was well cleaned and well stocked. The cashier was friendly and fast also very helpful

Esta bien todo las chelas 🍻 Vien eladas se los recomiendo q vengan

It’s dirty but nice snacks

Close to CVS and Farmer Joe's.

Nice service

Store was closed. Even though claimed 24/7, this was Monday morning at 445-5am (I waited a bit. Sometimes people gotta use the restroom or something you know). Store was brightly lit and nobody there whole time.

Outside those times it's usually fine and neat enough for a convenience store. Only reason why it's not 1 stars.

Seem like they were tired.

I never thought I'd write a review, let alone a negative one at that for a 7-11. Usually I'm of the mind "live and let live", I don't expect amazing service from 7-11s to start, but something about this particular location is very very off. I just moved down the street and thought I'd check out the place i'd probably be making night runs for drinks, etc at. However, their prices for one are WAY MORE than any other 7-11 in the Bay Area. A coke zero, for instance, is almost $3, $2.98 to be exact, by itself, with no deal. El Cerrito and Albany both have "buy two for $5" deals, and other gas stations in the area sell it for $2.60. They also have an extremely small selection of items. I walked through looking for about 10 minutes and couldn't find anything else I wanted, so I got my coke zero and left. The woman talking on her bluetooth seemed angry that I interrupted her conversation for such a menial purchase. I'm sad to see this, honestly. I guess I'll stick to safeway and the gas station down the road instead of the closer 7-11.

Just got here at 10:45pm. The clerk told me they’re closed. Google says it closes at 11:59pm. Annoying.

I decided to go and paid a pre-paid order with my App. I had trouble able to process that payment, but I was more disappointed and angry to dale with the BAD attitude that the Stuff has toward the customer. I grow up with 7-Eleven since I remember but I will never go to this place. They need to be re-train with CUSTOMER SERVICE policies and regulations . I will be super pleased to talk to cooperate about this issue with CUSTOMER experience. I also took my time to read the review and Notice more people had the same experiences (horrible).

Cooperation: Please check on this property ASAP.

Sincerely,
Jorge Torres

Very poor service. And no one expects great service at 7Eleven. It's labor day. I go in to get coffee. They have nothing but two types of coffee and sugar and cream. I asked where the other coffee and syrups. Was told it's a holiday so no "extras". Price was not listed so I had to trust what they told me. Worst part of the experience was putting my money in the hand of the cashier and him putting my change on the counter and walking away.
Every other 7Eleven I've been to is better than this one.

Horrible place. Don’t expect to come here to be 24 hours or to have good English speakers. They close whenever they want and for no good reason when asked. When you show that it’s supposed to be 24 hours they don’t care. They won’t even allow the use of ATM even though they have no signs up with hours.