NAPA Auto Parts

Why do I shop here? Friendly and knowledgeable staff, good prices for quality after market parts and supporting a local business. I've been going here for years and its always been a good store.

Super helpful crew
Deep parts selection
Great prices
Fast service

I wanted to take a moment to say some positive words about this business and location. It was clean and well organized. I was immediately helped by Aston who answered all of my questions patiently and thoroughly adding in his expert knowledge that enabled me to quickly and confidently move forward in addressing my car care concerns today. My trip to the Berkshires for the Thanksgiving holiday will most certainly be safer and smoother because of his good work. Give that man a promotion and a raise!

Consistently the best service and knowledge of all things auto in the area. This crew knows their stuff, are constantly polite and have helped me out countless times. I strongly advise anyone in the area to make the Freeport Napa their 1st stop when dealing with their vehicles.

Stopped in because my mom and I had car trouble while on vacation. We were lucky to stop there. Aston was a treasure to meet and super helpful. Great job guys! Best NAPA I’ve been to yet.

We just came randomly to get bunjie cords to keep the hood stable, and Aston (I believe his name is that) greeted us instantly after reviewing our problem. And suggested us to solutions ASAP!!!!! Great guy with amazing customer service!!!!

Buy your auto parts and accessories here, you will not regret it. I do not have any more input but I want to put more words in this box so it looks like I gave a really thorough review, when in fact, I did not.

Over this past weekend, I was traveling out of state and lost front braking power. After diagnosing the problem as a leaking front caliper, I recalled having had replaced my front brakes earlier this year. My mechanic had purchased the calipers from the Freeport NAPA at the time.

I called this NAPA store and explained this situation and they looked on my mechanic's purchase history and confirmed the purchase. Todd the Manager explained that there was a lifetime warrantee on this part. He understood that I was out of state and proceeded to check the online inventory of NAPA stores in my area that had the part.

He found one, called them, faxed down proof of purchase and called me back to let me know I could go pick up the part at my convenience. I was truly in a tough position and needed a replacement part if I was going to be able to make it home.

I was SO THANKFUL for EVERYTHING that Todd and his associate Tyler did to help me!!! They clearly went the extra mile to look things up, make calls and arrange for me to pick up a very important part.

I have shopped at this Freeport NAPA store for years and have ALWAYS received great customer service. Team members such as Dave, Chuck, Nick, Victor and others are ALWAYS pleasant, helpful and professional when I have been in. I believe this is not only a reflection of how they are as individuals but I suspect also a result of the professional and helpful tone that the store manager, Todd, sets for his team.

Just left the Napa auto store in Freeport Maine and they were exceptional. Very knowledgeable very helpful and they went out of their way so the customer service was just excellent thank you and I'll be back in the future

Love this store. Everything you need and the guys working know their stuff and are super friendly.

These guys are the bomb. I've come in with tons of questions about repairing an old car and bought parts that have worked great. They're super knowledgeable and friendly with everything I've brought to them.

Tyler was extremely helpful. The part I needed was difficult to find so it took awhile but he was very patient.

Great service and great parts complete selection everything you need to repair your vehicle in one store.

great service from the manager. they really offered a great deal of service and kept my vacation rolling. thanks

Very helpful staff, replacing the the battery in my Toyota key fob. Not easy!!

Freeport location always has helpful staff that are eager to assist. The location has plenty of parking and easy to access.

Very knowledgeable

Great store, fast and friendly. THANK YOU NAPA!

Well stocked store. Friendly, helpful staff.

Was looking for a hard to find fuse...the manager went the extra mile and found it