Safeway

The BEST grocery store experience I’ve ever had thanks to an employee named Denise who helped me at self check-out, and was such a kind and beautiful person. It made my day. Her customer service is a rarity nowadays.

Good customer service full shelves

Jeremy helped us out ahead of thanksgiving and I can’t thank him enough!

On July 25th I had one of the most moving experiences I've ever had with a retail stores customer service efforts. This was solely because of one of your awesome employees, named Kelvin. Long story short I'm a single mother my life is chaotic. I've seen some hard hard times. with that being said, I often go to the grocery store late because of it.
Kelvin was compassionate compelling, kind things solely because of his own life experiences. Kelvin understood on a personal level how difficult going to the grocery store with my seven-year-old as a single mother. Sparing the details of what he exactly did for me, I will never forget his face nor his name and the compassionate experience that gave me chills. If he would like to share the details of what made this so special to me, he is more than welcome. I often see that the younger generation lacks, compassion, kindness, and most importantly (in my book), manners. Kudos to Kelvin for being the reason I plan to travel to the other end of Annapolis just to go to that Safeway. But also to particularly Safeway when I have the option of going to a grocer that is only 3 minutes from my house.

The staff have always been friendly and courteous and offer to help. They help me find things and reach for things for me.Since I use the motorized cart, that can be very important. I find your selection is usually very good and well stocked.

This Safeway is top flight. They have a great variety of fresh/frozen, prepared and gluten free foods as well as a great selection of brands and sizes. The parking is ample, and the location is easily accessible,

Clean store and in stock! All registers were open!

Customer wasn't wearing a mask manager heard our complaints and took one to her. Folks don't care about themselves nor others.

This lady wiped the handle of her cart - threw the paper towel on the floor. I came behind her picked it up and pointed to the trash disposal. I had on gloves but used their sanitizer as I watched her.

She then took another piece of paper towel and walked into the store. I complained to Don in produce. As she shopped she'd lowered her hand with the towel that was covering her face. Clearly that wasn't protection. Other customers saw her and became furious.

Unfortunately, folks like her have to get this virus and come through so they can tell their story about not wearing a mask and the importance of doing so.

Thank you kindly male store manager for being on top if it.

VERY HELPFUL AND KNOWLEDGEABLE STAFF. I've NEVER had any issues with finding an item, something being out of stock, not being able to find a staff member to help, nasty food from the hot food/salad bar. Every experience I've had at this Safeway has been a good one. I'm young and every staff member has always used yes/no ma'am when speaking to me. i always feel valued and respected at this Safeway.

I Love You Safeway the people are extra friendly I wish I had a Safeway near my house in Temple Hills Maryland. My Safeway closet down, now I got 2 drive to Clinton Maryland.

Yesterday morning I was in this Safeway's self checkout lane ringing up my items & the simplest pharse "Are you doing alright over here?" was said by a customer service associate. Only she said it in such a caring & real manner to me as well as other customers throughout the self checkout service area that it hit me enough to make sure and post about it to be sure & let it be known to others that there are good caring customer service associates still around & one for sure I can tell you is at this Safeway!

Incredible customer service from the florist center. I was actually looking for a specific style balloon for my son's birthday and she went above and beyond finding several in the back that fit the bill. Outstanding customer service all around and on a busy Saturday afternoon. Highly recommend

I give it five stars . It is the best supermarket as far as I'm concerned. Expensive yes but they have quality items. The staff are wonderful and I'm still using my Safeway card that I got 23 years kid you not.

Well organized and they have one way isles to help distancing. Deli fried chicken is better than what I expect from a grocery store and they have a wide array of other deli items and fresh baked goods. Safeway members card can add up savings if you ship for the deals.

Closest and cleanest store. Friendly staff, great COVID action in place. Has local fruits and vegetables, medium size floral department, fresh seafood and meat department. Managers are friendly and willing to work with you. This location is in my top 5 in the area.

Fantastic staff. Always very knowledgeable, kind and helpful. Very chill atmosphere all the time, you don't feel crowded like most stores in Annapolis.

This Safeway is built on a 'city model'. It doesn't have some of the more arcane ingredients, but is always brightly lit, clean and well-stocked. The staff is unfailingly pleasant and the lines are never hideously long. Prices on most products are a bit high, but if you are willing to shop by the sales you can feed yourself without spending a fortune - we often shop here despite some discount food stores (Sam's, Shopper's) in driving distance. Some of their store brand items are quite good.

So pleased that you donated $3,000 to our Light House Shelter for their education program. Now that’s how a community business should respond to a community concern! Right on, people!

A convenient spot to grab a quick Starbucks. No ordering ahead available, but still efficient service.

Clean and well stocked.