Advance Auto Parts

Been going here for many years and always the best customer service!

The staff is always incredibly helpful, polite and they explain everything going on in a professional way and we never feel less than or ignorant like come other automotive spots.

We needed a new battery for our truck and went to AAP to get it replaced. Marcus helped us and suggested the best battery for our truck. He was very polite and knowledgeable. I will definitely recommend this store for your auto needs.

This is the place to go in Urbana. Excellent service!!! Sean went out of his way for us, he is a hero. Very appreciated!!! Much better then the turkeys across the street!

I went to this location for a battery replacement. I was helped by Brett. He is a friendly and knowledgeable person. He replaced the battery and diagnosed the battery health at no additional cost. He also gave me tips to avert any future issues. I would definitely recommend this place for any auto part related services.

I stopped into Advance Auto Parts in Urbana for replacement windshield wiper blades. Tom helped me find what I needed for my vehicle and installed them for me. I appreciate the assistance and kindness during my visit.

Very friendly and helpful. It definitely pays to go on line and register as you get even more discounts on some items. It also great because if you think you might need a battery or charging system may not be working. They can check that for you NO CHARGE! AND, if you need a battery, they'll install it free after purchase! What's not to like??

Incredibly nice and helpful staff. I came asking about how to fix my headlight, and they told me they would be able to give me a bulb but that I might need to go elsewhere to have it installed. One of the staff told me he'd go ahead and try installing it himself and was successful. They completely went out of their way to help me out, and it was much appreciated.

I went in and asked the representative if he had a particular windshield wipers. He looked it up and showed me what they had on the shelf. He explained what the difference was between the wipers. No sale pressure at all. Then I asked he could put them on for me and he did. He was so helpful and kind and very professional. I would recommend this store to all. I always go there.

The Staff was very helpful and friendly! I purchased a battery and the young man Chris that installed the battery really took his time to install the battery and cleaned the cables and even helped me install a new light bulb. Since I needed to remove the battery to install the bulb. I totally appreciate the time Chris spent making sure my new battery was installed properly.

Bought a battery for the lawn mower. Used it for a few weeks and it died (thought maybe we had done something to drain it). They offered to recharge it at no cost. When I went to pick it up they tested it and it still wasn't charged. They replaced it with a new battery for free. Now that's excellent customer service!

Needed a new car battery. Good price and they installed it for free. Staff very nice and knowledgeable. Excellent experience....

The staff here is awesome. They are extremely knowledgeable and are a great help. The ability to order online and have it at the store waiting for me is the best. Now I only need to make one stop instead of stopping 2-3 times looking for some part I need.

#1 for price and customer experience! Had to replace U-Joint and needed parts and greaser. Store manager is awesome, covered parts under warranty and Amber totally assembled the greaser and made sure when I walked out of the store I had all the utilities to complete the job! This isn't your average auto parts store!

Want to say thanks to Tom, Tiny, Skip, and Josh. This location and staff are the best in a 50 mile radius. I am in the auto repair business, and expect great service and pricing. Advance Urbana is what the best looks like!

My other local place for auto parts and supplies. The team is always friendly and does their best to help.

Went to get a battery tested and replaced. The whole experience was great and fast! Staff was very helpful. I would highly reccomend!

There are 3 other store locations that are closer to my job and my home. I never go to those. I will always spend a few more minutes to travel to this store. The staff are friendly and knowledgeable. Top notch

Top notch store with friendly service. I've been dealing with this store manager for just over 10 years, and they don't come any better. I will gladly return to this store.

This place is great. They usually have everything that I need in stock and the things they don't have on hand they get for me the same day or, worst case scenario, the next day. Thank you!