Westlake Ace Hardware

Great hardware store. Had a general store feel. I would like to spend more time looking here at some point.

Heston and Brian are amazing! They always check with me to see if I need anything, they are fast, beat everyone’s price, and even keep a log for frequent orders so I don’t have to give sizes etc every time. I send all my business their way that I can!! Highly recommend!!!

Fantastic store. They have everything and appear to be a full service Stihl dealer. Just purchased a Stihl chainsaw from here. Service was excellent and very helpful in the process of purchasing it. The store is in a convenient location with lots of parking, so I will definitely return!

Super helpful. Everyone was friendly and eager to assist. Though we didn't need it. Even what seemed to be a cashier who seemed to be lost in his own world,instantly became friendly and attentive while checking us out

Great! Outstanding customer service.
Sales Associate respectfully listened to my concern for hanging a large piece of art.
He then recommended appropriate bolts to satisfy the challenging framing/hanging conditions.
Fast and easy trip thanks to knowledgeable staff.
Thank you, your assistance was greatly appreciated. JS

As a young woman, hardware stores can be hit or miss. This is a hit. Helpful staff with no condescension or assuming I’m clueless. They offer help and insight, and they answer all of my questions seriously, no matter how silly the question.

It’s more than that though. This store has the best of the best employees, and I’m willing to bet it has something to do with management. I was in a tough spot financially (and otherwise) and had some things at home I needed to fix. I miscalculated my bank account balance, and I didn’t quite have enough for my transaction. Red in the face and beyond embarrassed, I began sifting through the items, seeing what I could do without. Before I knew it, the customer behind me paid for my stuff and told me not to worry about it. Apparently this customer was actually a manager on her day off. I believe her name was Shelby. Thanks to her generosity, I was able to complete my projects and have one less stressor on my plate. A good manager can make such a difference for employees, and I will happily support a business with such kind management and staff.

P.S. Give her a raise! I’m sure every customer would gladly pay a little more in exchange for paying these lovely people what they deserve!

Prices are higher than the bigger box stores, but the convenience of them being right there in town definetely makes up for it. I buy glass for windows here as well as plumbing parts and those miscellaneous items that really should be in everyone's garage. Good service, nice and in town.

Really a wide variety of indoor and outdoor lighting. The floor associates are extremely helpful with any question or need.

Always have what you need! Great employees. Knowledgeable about lots of topics.

Wow Stephen E. back in hardware is one of those employees that goes wayyyyyy above and beyond. His assistance made my whole experience. Definitely will be back.

I brought in a piece of glass to cut, and I was in and out in minutes. Thanks to Billy and the teamfor great customer service!

Honestly this is the place for 95% of your hardware needs. Knowledge is unsurpassed that’s why I shop Ace. Seems like they care

Always the best! So helpful and not judgemental or stereotypical. They just want to help me find the thing I need and even offer tips, as a single woman this is so important! Thanks Westland!!

Staff is very friendly and helpful, as I made my way through the store multiple Ace team members greeted me and asked if they could assist me. Thank you!

On Saturday, James was amassing with being so attentive in helping me resolve a gfi problem I was having even in receiving my follow up phone and walking through problem shooting an issue. I am Customer Obsessed with my clients and I would say James is ultra service minded and I give him 5 stars in this endeavor. Thank you James!

Super helpful. Found everything we needed.

Fantastic service. Everyone is so friendly. I feel like a princess the minute I step into the store. Staff are knowledgeable on whatever project I've come in for, whether it's stripping and painting old furniture or catching wild raccoons in my yard. They have a fun selection of weird candy, too.

Awesome store. Feels like a family there. Always helpful staff and friendly employees. Store is clean and organized. Many unusual items to be found there. Old fashion candies and toys. New pet department is awesome. Lots to see The garden center is always great

Very, very nice hardware store. Had everything & more of what I needed. The entire staff was courteous & gracious to interact with. I will visit again & again.

Good selection, local hardware store