AT&T Store

Jessica at 88 Needham St in Newton was extremely helpful. Very very competent and knowledgeable. Really listens and answers questions clearly. Great people skills. Guided us to choices which met all our needs

At the AT&T Store at 88 Needham Street in Newton, Mass., this seems to be a stand-out location for AT&T assistance. I had made a payment as well as a payment arrangement with AT&T and at the corporate level, the payment arrangement had not been processed so I was lacking service. Right away Daniel helped me and he knew instantly to have the manager address this. The manager, Matt, was able to seamlessly expedite the matter - I would like to say that At&T on line was not able to do anything nor was the telephone number I was given via At&T on line so without the honest-to-goodness help by Daniel and then Matt's managerial expertise - perfect result. If there were six star ratings, this location with these dedicated people would be a six-star rating, I sort of hope management gives them each a company car. Thank you for hiring people of this quality - here! A Bentley Continental would be nice.

Daniel is awesome. He helped me get a new phone, add to my existing plan, reduce monthly bill by applying AAA discount and help set up the new phone. Thank you Daniel, I appreciate you!

Had a problem with both my phone lines. Jeremy sat down with me and helped me restore both of the lines successfully. He was very detailed and very patient with my phone problems. Extremely happy with the service.

Jessica is awesome! She has been so helpful and she is so knowledgeable with iPhones, iPads, and was always able to answer any and all questions we have and we always have a ton of questions! We love her and we send others to her!

The AT&T store at Needham street Newton is very good place to get help. Whenever my account had problem I always go to the store. Today Myles Cole helped me. He is very nice and solved problem for me very quickly. Thank you , Myles.

Matthew was superb in helping me setting up autopay for my monthly payment. He was so kind and patient and fast.
Thank you so much!

Myles & Jess was super nice, informative, great energy!!! Customer service on a thousand!!! I’ll definitely be back. Thank you for helping me and my son ❤

Myles, Jess and the team at AT&T Newton are incredibly knowledgeable and patient helping me resolve issues that went unsolved after hours on the line with customer service.

Jessica at the store is wonderful! Very professional and helped myself and my wife efficiently and swiftly. 10/10 recommend!!

The service was friendly, knowledgeable, efficient, and satisfied all of my requirements. My sales, associate representative, daniel, was very accommodating and knowledgeable. Thank you.

Matthew and Myles were very helpful, professional and knowledgeable. I got my new phone and did my trade-in with no issues.

Excellent service from Brandon getting an updated iPhone and putting on the case and transferring all the data so just walked out with new phone functional and ready to go.

Daniel was seamless, extremely helpful and very knowledgeable! Made getting a new phone super easy. Thank you!

Patient and so informative! Worked on my phone for almost 2 hours and didn't give up! He's amazing!

We worked with Daniel, 6 phones! Awesome, friendly, patient and professional. He’s the reason we stay with ATT!

Daniel was prompt and thorough in trying to find a plan that will work for our family. Really appreciate the thoughtful approach!

Myles is amazing he's great helped me add a line call ask for him if you go in ask for him

Myles was very helpfull, explained options clearly and did so in a fast and efficient manner

I should've written this a few weeks ago. Sorry for the delay Mathew! Mathew went above and beyond to help me get all my information transferred from my old phone that kept freezing up on me. After several days he was able to get it done! You are my AT&T God Mathew! Thanks For everything and best of luck to you!! Sincerely your favorite lunch lady! 😃