The Vitamin Shoppe

First of all, I couldn't wait to get home to my laptop to write a review and I am sitting here still with my coat on. That is how excited I am.

this evening I went to the Vitamin Shoppe in Capital Heights which I usually always patronize and after tonight, I will never go back there until management changes. I will leave that review below just to help set the stage before my arrival at the Potomac Yards location.

CAPITOL HEIGHTS REVIEW:
the young lady literally locked the door as I was walking up. I called to ask if I could please get the 2 items I drove 40 minutes for and she said no. she said the registers were closed as I visually see a guy walk up to the register and get checked out. This is a HUGE disappointment and the level of customer service in this case is unexplainable.

Fast Forward to the Potomac
Yards location that made everything all BETTER!

I walk in and IMMEDIATELY get greeted by both Marvin and Ricky. At the registered I was still so frustrated with my experience from the Capitol Heights location, they both allowed me to vent and listed while apologizing for the experience I had. what turned into running in to grab one item turned into about 15 minutes of chatting and laughing. When I tell you these guys turned my night around. I cannot thank them enough truly for helping me keep the confidence in a brand who myself and family have trusted for years. The Vitamin Shoppe has always been a family household name and because of Marvin and Ricky it will remain that way for me!

Thanks guys you are truly the best!!!

Fabulous place to get your vitamins and supplements. Cheapest prices and the store brand is always worthwhile!

Wow! I had an amazing experience in this store. Marvin, the store manager was extremely helpful. He answered all of my questions (I had a lot lol) and provided me with so much knowledge. I feel confident about my selection and I plan to return as a customer. Thank you so much Marvin!

I had placed an order while in that area via online for store pick up however I had to leave with no time to pick up the order. I called today to cancel the order, the man who answered was very friendly and professional he said no problem I will cancel it, have a nice day. Per customer care and my email he did cancel the order. I had to call customer care about something else not relevant to this person or store but I did give them kudos to customer care. Thank you for a painless transaction.

Wonderful customer service at this location. Staff is very considerate and also very knowledgeable. I would highly recommend this location. Vitamin Shoppe is more cost efficient compared to GNC any day of the week, no matter the promotion.

Nice size store. Friendly helpful staff.
Sales and specials in store that's not online so it pays to go in the brick n mortar.

The gentleman John was a great help at answering my questions! The store itself is an organized environment! Top notch employees! Great customer service!

Very helpful staff plus items are stock correctly unlike other shops 👌

My place for all vitamins, etc.
Now & then sales as bogo.
Salespeople courteous & helpful. No shipping charges!!!

First class assist by the sharp dressed gentleman at the counter and top notch advice about my cleansing regimen....Thanks

ALWAYS PRICE MATCH!!!! In store will ROB you, prices online are always -$5, so use their price match before purchasing!!

Great knowledgeable and friendly staff and the selection of products is second to none!

Best place to buy all natural protein powder. My favorite is the hemp powder.

The Customer Service inside of the Vitamin Shop was excellent.

Everyone there is so friendly and helpful.

lot of selections here

They have it all

Friendly people