AT&T Store

Steven is sooooo wonderful when I say he took great care of me and upgraded me and my 2 daughters phones for Christmas. He actually took the time out to make sure the phones were working properly and not to mention he made sure I was satisfied before I left the store. I highly recommend him because his service is phenomenal. Great job Steven

Brian helped me out with switching over my service. There were many other deals and I was able to walk out with new iPhone, iPad, keyboard, airpods, and accessories for only $40 more than my previous bill. He was kind, helpful, and patient. Thank you!

Steven was an awesome sales representative! He went above and beyond to assist me with my purchases. You guys are lucky to have such an awesome employee on your team!!

Brian at the Dearborn AT&t store was great. He was so patient with me. Making sure I understood everything. What a great employee, it was all about customer service for him. He went above and beyond for me.

Steven was awesome today! He really took the time to help us, even with him being the only one to work Sundays. It was also super busy and there should have been more staff.

Had great customer service immediately with their Store Manager Theo. My cracked phone needed to be replaced that day & feel I left with a great deal & a great phone. It took Theo less than an hour to have "my life" in working order again Lol I would definitely shop and/or recommend this location.

Drew was really helpful in assisting me with my phone bill. I recommend this store highly as the customer service was some of the best I've had in any store I've been to.

Brian H was friendly and more than helpful explaining how to deal with my new phone. I am so upset since my old one was stolen. Kindness really helps. Thanks Brian , Jo

Steven and Brian are literally the greatest! I was extremely frustrated with customer service over the phone and these guys kept a smile on our face the entire time and were able to take care of all of our problems!! Thank you guys! Seriously!!

Great service even tho he was alone he help every one with care we need more of this store manager around at other stored

My visit with Steven & Brian were very informal about my service. I will recommend them to family and friends as well as Co workers

Came in to buy a new phone right before closing and Theo helped me! Pretty quick service. I do recommend this store🙂

Steven have treated me with care an patience for the lack of technology experience i have he have always treated me with care this will always be my favorite att person

Brian, provided amazing service, very patient and knowledgeable. Willing to go beyond his job responsibilities to ensure customer satisfaction. Thank you Brian 😊

Steven was great. He helped with all my problems and was great w his customer service

Steven was awesome! He helped me find out promotions I had no clue about!

Steven was an EXCELLENT sales associate. Highly recommend this store and his service

Couldn't be happier with my service!!! Steven Brian and Wil were so helpful with a password mistake on my part!!

Brian is absolutely knowledgeable and amazing, made the transfer easy

I received the best customer service ever at this AT&T Authorized Retailer store on West outer drive!! I had the pleasure of working w/Cecil, who was the assistant manager, greet me w/a smile & politely asked how he could help me. I ended up walking out of the store with a new phone and he was extremely helpful and patient through the whole process. I would also like to compliment Isa, the area manager, who was also extremely friendly. There was another sales agent, I forgot her name, but she was also very friendly. As a 40-year former AT&T employee (just retired) Cecil renewed my faith in AT&T providing stellar customer service. I had previously went to the AT&T 'corporate store' on Oxford & Telegraph, where I received the worst customer service ever! I'd like to thank everybody at the West Outer Drive store, especially Cecil, for all his professional, knowledgeable & friendly service!!!! Thank you.