The UPS Store

Amazing experience with this store! Another store in Indiana messed up my order, so when I called this store, they made sure my printing needs were completely met. Laney was so kind and helpful throughout the whole process! Thank you for a hassle free print job!

I had an excellent experience at the UPS Store today! The lady who assisted me with shipping my packaging box was extremely helpful and friendly. She answered all my questions and made sure my package was properly secured before sending it off. I appreciated her attention to detail and willingness to go above and beyond to make sure my package arrived safely at its destination. The store itself was clean and organized, with plenty of packaging materials and shipping options to choose from. Overall, I would definitely recommend this UPS Store at Kirby to anyone in need of shipping services.

AJ was awesome. She helped me so much.

Staff is so friendly whenever I’m there! Great work flow and energy, never any issues. They also always help me with whatever I need, usually shipping and packaging and printing. :) One of my favorite stores to go to!

Always nice. Perfect service every time.

CED is the best! He always has a smile and is the most helpful. The UPS store on Kirby is the only location I will go to! They always take fantastic care of me and go above and beyond helping me with printing, selection of correct envelopes, and more. HIGHLY RECOMMEND this location! They will even print your return labels, no need to print them yourself.

Went in at this store at 8am, 3/27/19.
My first experience returning to Amazon with prepaid label. She printed label and was very efficient and explained things to me.
Young woman who helped me was very helpful, walked me through it bc I wasn't sure what to do. In and out in less than 10 minutes.

I read of a few of the negative reviews regarding this place so I was a bit reluctant...but went anyway and had a GREAT experience! Raven was there to serve me... and very proficiently and professionally handle a complicated shipping situation for me, all with a smile and pleasant conversation. I would say that most experiences really depend on the individual, and Raven sold me on this UPS Store, thanks Raven!

Nice friendly staff! Char helped walk me through my amazon return and with printing. great service!

Had an Amazon return, didn't have my outer label fully affixed or package taped shut but a very friendly associate told me they would take care of it for me when I asked to borrow tape. Great experience with very efficient and friendly staff on January 5, 2019!

The gentleman working the counter today around 3 PM: absolutely killin it with customer service. I did not take note of the name but he does have short amber(?) hair and is around 6ft

AJ is such a lovely lady! She easily builds rapport with her customers. She catered to my needs and she did not rush me despite the line has started to pile up in the back. 👍

Staff is always friendly when I drop off returns. My packages are ready to ship before I arrive...they scan the tag, provide my receipt, and I'm on my way!

Extremely friendly staff. I travel the country for work & frequent these establishments weekly. Not often do you get good service. I got it here.

Wow. I don't understand the negative reviews -- but most of the problems seem to originate with the person making the comments, not this particular UPS store. I use this store frequently and have never had a problem. KKMan - What is wrong with you? How long did you expect the store to say open for you? And how fast are they supposed to respond to your e-mail? Do you think there is someone just waiting at a computer for your message? If you are in such a hurry, go print the document yourself to begin with. And what is with the nasty, sexist, weight-shaming comments? And then Ahsan. Why don't you print the return label yourself at home? Why should they do it for free?

The UPS clerk, Monica gave me great customer service at the UPS location on Kirby! She gave me a personal touch to help me navigate getting my package sent off properly! Thanks!

I had a great experience at this location.. Char helped me with printing and answered any questions I had. Keep up the good work

Fantastic. Cedrionte was professional, friendly and knowledgeable. He made sure our request was processed perfectly, and went the extra mile to make sure we got the best possible shipping options and prices. Thanks a lot Cedrionte, you made our day!

Katie is the friendliest staff at this store! Definitely recommend going here for all of your notary and shipping needs. :)

DJ was a great help today. Needed to figure out the best way to ship some items and he lead me through the whole process and made it really easy!