CVS

While vacationing in Cambridge, I came down with my first really bad cold in over two years! With all kinds of anxieties regarding the coronavirus and it’s various related viruses, I was concerned about the possibility of lowering my immune system so I emailed my internist on Christmas Day and while I didn’t expect to hear back until Sunday or Monday, he responded and asked for the address of a local pharmacy. I gave him the address of the CVS at Harvard Square and this morning, to my surprise, I received a call that the medication was ready. When I arrived at the pharmacy, they didn’t need to see my insurance cards and while I had never filled any of my prescriptions at a CVS, I found my experience to be a enlightening! I was also impressed with the staff, all of whom were happy to assist me! If I relocate to Cambridge, I’ll get all my prescriptions filled at CVS.

Very good customer service. Very nice smile.

Lipika was helpful and provided good service to me.

I live in Brookline but I prefer shopping from this CVS as they always have a best customer service. Last time I was there Sachin helped me in the search of product. He is very professional, kind and quick. He doesn't only answer all of my question but also told me about new promotions in the store definitely made for the great experience!

Really nice CVS with a very wide variety of products. The grocery section is on the first floor, pharmacy and health on the second floor. It is nicely air conditioned and has an exceptional variety of products. Very expensive as all CVSes are, but you're paying for convenience. Great check out staff that work fast and don't chat too much.

I went to the pharmacy at 5:00 on Saturday 4/18 to pick up a prescription for my kitten. I received probably the most outstanding customer service I’ve ever had. I didn’t catch of the young woman helping me (I wish I did!!) but she was thorough, kind, and very patient as there were a lot of complications (on my end) with the prescription. I wish I could reach-out to a manager to tell them how great both of their employees in the pharmacy we’re at this time. I even saw them helping a lost woman get directions. I can’t thank them enough for being so helpful and kind!!!

Had a lovely experience today with manager “K”. Thanks for service with a smile :)

Janelle at the pharmacy was very very helpful and welcoming. She took our issue with another CVS location as her own and reached out for us to have the things we're asking for resolved at another location. Great customer service and knowledgeable about her work!

K was really friendly and helpful!

The lady at MinuteClinic was very nice and attentive, & answered all my questions about my health issue

Good service, quick, helpful

It was good the store does a good job selling items and products and employees seem to do their job well to

Had a complicated situation and the manager Kelley Imfeld was extremely patient and helpful! She is at the right job and in the right position!

This is a good cvs, self check out is nice and a very clean store overall

Everything was perfect.

Great service, clean floors. The express checkouts are really simple to use

Excellent service

Nice place nice people to serve you 🙏😍

The best CVS. I really like It. The costumer service it's really really good.

This CVS has the greatest staff of all time