Direct Outlet Mattress Wilmington

Great shopping experience. By making an appointment, you have Kevin's undivided attention. We explained what we were looking for and Kevin didn't try to pressure us into buying the most expensive option. Instead, he took us around the store and let us try out each mattress while he taught us about mattresses and how they are constructed. He had what we wanted in stock an helped us load it onto the truck. Highly recommend! ⭐⭐⭐⭐⭐

Thank you Kevin for all your help and support during the purchase! I appreciate you coming in the rain and delivering the bed! Top notch service at this place, Kevin is very knowledgeable about the mattress world and I appreciated the one on one service. Like in other reviews, I was a little apprehensive setting an appt to look at a mattress but the reason for this is very important, Kevin asks questions and gets to know you to suggest the best options available! I appreciated he wasnt pushy for the sale as I work in sales and pride myself on not being that way so a huge thank you for that. I didn't intend on buying that day as it was a information gathering day however I purchased an adjustable bed frame with led lights and does massage with a cool hybrid mattress. Thanks again Kevin for bringing good sleep back into my life! If you shop anywhere else, you're doing yourself a disservice! Set your appointment ASAP and let Kevin do the rest!

Amazing experience! The owner actually took his time and walked us around to find what fits us best. Being 7 months pregnant I need support and he had made sure we had the best. 5 stars isn’t enough with how amazing he was and the experience was. I really look forward to sleeping on my bed.

Second time i’ve purchased a lovely mattress! The first is still in great condition after a year but I just had to get another from here for my additional rooms in my new house. Easiest process every time! Definitely recommend.

Outstanding customer service. We were greeted and given individual attention to find the perfect matress for us. Kevin is extremely knowledgeable about all types of mattresses. He was able to quickly assess what would work best for us. The overall experience was quick and we are very happy.

Not sure how making an appointment to look at mattresses would go but actually really enjoyed that approach. Good selection and much better price. Owner was helpful and efficient in helping us find what we needed. Got everything on time and what we expected. Would definitely recommend.

Okay, absolutely mind blown! This is hands down the best place in Wilmington to find a mattress. I went to every other place and no one else had the quality of products at the prices that Kevin at Direct Outlet does!

I was skeptical about appointment but it was actually perfect for my husband and I. We have busy lives and Kevin set aside a specific time for us and no one else.

His knowledge is a breath of fresh in todays world! He specifically catered to our needs for our King mattress and helped entertain our children while keeping them in mom and dads price range.

God truly placed this man into our lives at the right time. Thank you Kevin!

Best kept secret in Wilmington. I will never go anywhere else. The owner Kevin is awesome. I got a bed-u-cation from a veteran in the industry. I almost bought a soft mattress and regretted it. I had the best experience I ever had and I will be back. Also, going to refer everyone I know. This was literally THE BEST!!! Thank you so much for everything.Oh, and don't forget your mattress protectors.

Wonderful experience ... The owner explained the differences in the mattresses. Mr.kevin the owner was very friendly , and didn't try to convince me to purchase anything beyond my financial needs . Honestly it's worth the buy he offers not mattresses , medal boxspring , bedtoppers and plush pillows . I got a Queen mattress brand New for reasonable price . Don't hesitate to buy , RUN don't Walk !!

Amazing service and amazing prices. Kevin made our experience stress free and he answered all our questions. This is the place to go for your mattresses!

Best mattress place in Wilmington! Kevin provided great customer service and answered every question I had. Highly recomeneded if your looking to purchase a mattress!

Kevin was amazing! He knew his work, he knew his profession & he is a great salesman all the way around! Needed a queen mattress ASAP & he helped my fiancé and I feel out what we were looking for & he listened to our preferences and helped us find what was in our budget. Safe to say we came out with more than what we expected all thanks to him and his services. Great deals and great customer service! 10/10 recommend! Thanks again so much! We are very pleased with how everything turned out. Will be back!

We are so thankful for Kevin and his major knowledge in the field of mattresses. He really heard what I was looking for and found exactly what I needed and wanted. He was also able to help me get pillows that I had been searching for, I am excited to get in my bed and use my new pillows!! I highly recommend Kevin and his Wilmington location for your mattress needs.

Thank you, Kevin. We will always come to you first when we have a need.

This was the best mattress buying experience we could’ve asked for! No hassle, no sales tactics, just good quality affordable mattresses.

Incredible customer service, couldn’t have asked for a better experience! Such a kind and intentional staff. They care more about you as a person than your payment! 10/10!

My lady and I needed a queen mattress ASAP and went on to talk to Kevin and he hooked us up quickly and proficiently. He’s such a stand up guy, very professional and honest. You can definitely tell he loves what he does. He helped us take home our mattress in almost an instance. Also, he threw in some soft pillows & a mattress protector at a great deal price! If you’re looking for great service and great prices, Kevin is the guy to talk to! Thanks again so much! We love it already, sleep is going to be great now.

A great place to buy a mattress. Excellent price and good quality products. Very friendly service and not trying to upsell you unneeded products! Would shop again!

Best experience I’ve ever had purchasing, honestly anything. So easy to work with & helpful. Really went the extra mile to make sure I was happy! Would recommend to anyone looking for a great mattress at a great price!! Thank you, Kevin you are the best!
Jennifer Scott

This is my first time buying a new mattress and it couldn’t have gone better! Kevin was super kind and helpful, he really cares about his customers needs and listens to what they’re looking for. It was very refreshing compared to the overbearing, pressuring salesmen that I expect at your typical mattress place. I got a great deal on a nice mattress, I’m super happy with my purchase and the great service! Thank you Kevin!

We have worked with Kevin and Discount Outlet several times over the past few years for our rental homes where guest comfort and durability is imperative, and for own home and family needs. Service is top notch, mattresses are very comfortable, prices are excellent, and he certainly knows his product. Thx again Kevin!