T-Mobile

Hands down the best location in the north area. I’ve been taken care of every single time I go in here. They are all very great at their job and know everything on my account & always makes me feel valued as a customer! One of the nicest tmobie store fronts I’ve been to in a long time. Tony was amazing setting me up with my next upgrade & Samuel did a great job too for my phone return. The manager, I didn’t catch her name (amazing hair) but she was so good at her job and handled a rush flawlessly! Great staff! Great customer experience! And that goes a long way these days. Thank you! This will be my new go to store!

Steven was such a help today. Derek assisted us at the end as well. We left T-Mobile previously after being dissatisfied and coming into this location really made it worth it. Great staff, great environment, great location.

UPDATE: I was contacted by Daniel, the store manager, and he explained a few misunderstandings that had happened the day we had gone to the store. He was very kind and went above and beyond to change my experience as well as my perception of this location's customer service.
He also helped me understand what had happened after carefully explaining certain changes that took place when T-mobile acquired Sprint. Daniel turned the experience around for me and for my mom; and he represented his store well. I would not hesitate to go back now. Thank you for your help!

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My family and I were disappointed when my mom couldn't complete a transaction for a trade-in offer, even though she was still in the promotional period of opening a line with T-mobile.

Karina and Samuel are amazing! The merge has been frustrating for other reasons, but these two made my time and experience there super quick, smooth, and encouraging for me to keep coming back! Highly recommend this location for your sprint/T-mobile needs !

Store Manager Channan & Karina bent over backwards to help our family complete a long list of things we needed to take care of on a busy Sunday afternoon, Thanksgiving weekend no less!
Channan greeted us warmly the moment we walked in and got us checked in immediately. Everyone was actively with customers and as soon as Karina was wrapped up with hers, she immediately came to us, no pause! She took care of us for the next few hours as we traded in our old phones, switched from Sprint to TMobile officially, upgraded our phones, changed our minds about the type of phone we wanted, got rid of an old line, added a new third line, and walked us through plan options and very clearly explained what different options would mean for billing. All while dealing with a few system glitches that were totally beyond her control! We threw a lot at her! The real above and beyond moment came when the iPhone 13s we wanted were not in stock at this location so she used her LUNCH BREAK to drive to a nearby store to pick up two phones for us! Channan had been working diligently to check area inventory and they nailed it. Karina got back crazy fast with the phones so that we were assured to have them that day. They are both awesome - Karina gave us her undivided attention, was incredibly kind and understanding regarding our needs and engaged our two small kids too. Channan is a rockstar manager, touching in not only with our experience to support Karina but all the other associates as well. We’ll be going back in a few weeks to wrap up some other business and I’m hopeful that Karina is there again! Thank y’all SO MUCH!

What an awesome team at this store! I can honestly say that this Sprint Store is the best that I've been to. The folks here go out of their way to make sure the customer is satisfied and that their products meet the customer's needs. Thank you team and management for your personalized service!

This store is absolutely amazing. They helped me start to finish. I normally haven't had the best experience with cell phones and purchasing them. This store has changed my thinking on that. I will forver go to this store for my phone needs. The manager could not be more helpful or friendly.

The representatives here are very friendly and knowledgeable. Matthew was a great representative he got me a great deal on my Phone home and helped with my account. The store manager Daniel is super amazing.

This store is amazing! Convenient location and wonderful service. If you go to this location ask for Christian, he's the best. This guy fixed a week long issue within 30 seconds of my arrival. Very knowledgeable!! Wont be going anywhere else for my cellular needs :)

Channan was great. Her and her team helped me upgrade my uncle's phone and let us know about some offers on the account that helped make it easy and affordable.

I came in with an issue on my phone and Christian served 100% better customer service than the Killeen full service location. The employees in Killeen were super unprofessional. So glad I came to Leander and gave them my business instead of Killeen. This is my second time here and have seen that the employees here in Leander are so much more helpful. Thank you!

The staff here is super friendly!!! It was like hanging out with a group of friends!! This has definitely become my new go-to store for everything regarding cell service!!

After visiting multiple other tmo and being let down,, this location came through. Really friendly and prompt service. The agents acknowledged my entry and were able to assist. Def would recommend!!!

Great customer service. We were in and out in no time. The person assisting USA was very knowledgeable about all of the phones and answered my techie sons questions

Purchased new phone and had data transfered from old phone. Matthew was very good to deal with and l will return for future needs.

Amazing ,kind, and helpful workers. They fixed my mom's phone when the other cedar park current 3 different times.

David is terrific! No big, straightforward, efficient, patient, kind and knowledgeable. Great experience.

Christian and Daniel were very helpful,funny, and straight up. Highly recommend you come here for fast service and a good time

Great customer service and handled everything that needed to be done. The staff is very great and funny.

Maximilian was the best! Bet happy to have joined T-mobile