Elder Mitsubishi

There is nothing I can say bad about the service hence Chris was exceptional. He took his time with us and when we were in the negotiation phase, he gave me all my options and even gave me some advice which helped me make my final decision. He did not try to push any extra sales on me like extra insurances or stuff like that and the whole process was super quick. I was surprised at how quick the process was. I would only have one little observation and it is about the vehicle that is in the showroom. There was plastics wraps and the matts just sitting on the back seat. Like it was not show room ready! A vehicle in the showroom must be clean and presentable. That is all. Overall I recommend this location 100%

I have purchased more than 20 cars in my time... I can say Elder was the easiest and offered the most pressure free process I've ever had. My rep Baron was excellent, very informed and worked for us to make this deal work, what a guy!.. and Our Delivery coordinator James was super and really made us feel like we made the best decision to shop Elder.

Fast service, great selection and did I mention there's free cookies while you wait?

We love our new Outlander, and will be back when we need another ride.

Ps, bonus points for the sales room being vape friendly.

Thanks to the Elder Crew!

Left with a brand new car! Thank you so much for all the staff and especially to Yosiah who was able to work with all my demands and was so accommodating. I was really pleased overall with the experience, I was shown all the features which definitely helped solidify my choice in purchasing a car here! All staff was welcoming and helpful in getting me onto a new car! 🙂

James and Jessica really pulled some strings and helped me out!! My credit is awful lol with my income not being the best. I was able to drive away with a newer car with low miles. A car I really wanted but thought would be impossible. James made it happen. Jessica was extremely patient with my 3 year old daughter who wouldn’t stop harassing her. Lol thank you Jessica and James ! Y’all Da best! 🙏🏾🙏🏾

Awesome buying experience. Never pushy or made me feel pressured. All my questions were answered in a timely manner and I was able to buy the vehicle easily. They were even kind enough to have it delivered to my house. 10/10 would buy a vehicle from Elder Mitsubishi again. Price for the vehicle was competitive and the condition of the vehicle is excellent. Worked with my credit union pre-approval with no issues. Great job!

I just bought my first car all on my own the help of Josh Williams! He guided me through the entire process and made every step of the way super easy, quick, and understandable. This guy knows what he’s doing, he is a great salesperson, I would give him a six star rating if there were more stars available. All of the workers at Elder Mitsubishi were so kind and helpful throughout the entire car buying process as well, amazing place overall! Very happy with my first car purchase :)

I recently had the pleasure of visiting Elder Mitsubishi, and I must say that my experience was truly exceptional. From the moment I arrived Steve Trevino had the best attitude, very communicative of the whole car buying process with Elder and really listened to everything we needed and looking for. Never interrupted us being two women walking into a dealership; it was my mom and I that went In to “look”, see what options they could give me for my trade in or see because of my credit and situation. I had been to a couple other places with no help whatsoever. Such a breath of fresh air indeed. Steve delivered my best option he had on the lot and I couldn’t be happier with my purchase.
In addition to Steve, I also worked with Josh, who helped me find the best financing option that fit. He was very thorough in explaining all of the financing options and what he could do to help.
Overall, my experience at this car dealership was exceptional, and I would highly recommend it to anyone who is looking to buy a vehicle. All the staff I had the pleasure of working with were friendly and helpful, and I felt that they genuinely cared about my satisfaction. I will also add since the buying process took so long and ran so late. Steve offered to have my new to me vehicle detailed one more time and he delivered it right to me so I didn’t have to worry about getting back to the dealership in another vehicle the next day. Thank you Steve and Elder Mitsubishi!

Our salesperson was great. Very accommodating, showed us multiple vehicles did everything right. The gentleman who set up everything at the end to get us connected to my husband's phone and showed him features of the vehicle was outstanding. The finance lady was great. The sales manager needs a little coaching on his sales techniques. Don't tell me you are going to go "fight for me" with the banks to get what I told you we had to have in the first place, leave, and come back in less than 5 minutes with an okay. We saw right through that. Still, overall, this dealership is outstanding. It's why we keep coming back. It's why we recommended you to someone on our way to get this vehicle.

Vehicle: 2023 Mitsubishi Outlander
Salesman: Darius Hunter
Date: 09/15/23

We could not have asked for a better experience. We got the car we wanted at (almost) the rate we wanted. Darius was perfect and I made my wife's dream come true with a surprise vehicle. Darius and the sales team heard our story and made dreams come true.

Our story:
My wife's dream car was the 2022 Outlander. Last July I, along with Elder, made her dream come true with a white on white SEL. Not even 7 payments into her driving this vehicle and someone hits her totaling the car. The person who hit her was great. They admitted to at-fault. Their insurance's claims department (USAA) SUCKED AND WAS TERRIBLE!!! It wasn't until FIVE MONTHS later before this was resolved. I came in on Friday to surprise my wife with her dream vehicle again and Darius really hooked me up. I was in and out in no time and Elder proved yet again that they are the dealer for the people.

Thank you, Darius, for being great.
Thank you, Elder, for giving us the opportunity.

Jeremiah and Jessica were a great help in getting us set up in a new vehicle. Best service I have had a really long time! I highly recommend going to see them!

Had a great experience at elder Mitsubishi!! Had an appointment at 10AM and was seen without hesitation right at the front door. Was greeted by salesman BARON. Was very respectful and informative. Told him my situation as it wasn’t really a good one, but with confidence he told me he would do everything he could to work a deal with me. Throughout the whole process BARON answered all my questions and informed me on how they do things at Elder Mitsubishi. Not too long after I got an offer I was happy with and the rest is history!! Also I live about three and a half hours away, and wasn’t able to take the car with me due to being in another vehicle. Very next day BARON and another associate from Elder Mitsubishi delivered my car to me with ease. That right there just goes to show how Elder Mitsubishi takes care of their customers and the lengths they go through to keep you satisfied. From beginning to end my experience at Elder was Amazing and I would recommend going to BARON for all your car buying needs!!! Thank you you once again Elder Mitsubishi!!!

My situation coming in was unique and, I'm sure, challenging. Ethan was very receptive and thorough and got me approved and moving. The team was friendly, thorough, and did a difficult job the right way. I would recommend Elder completely.

TY was SO Amazing. Patience and customer service does not cover the attention, value, and time put in to making sure my needs were met. I was welcomed and would recomend any one to Elder Mitsubishi. Value and service exceptional. Ask for Ty.

Had an issue this past weekend with the servicing of my vehicle that I wasn’t too pleased about. Elder not only made it right, but sent someone out to my home to address my concern. I didn’t even have to bring it in. Mistakes happen, how we respond to them says a lot about our character. Thankful.

Mark was great, and extremely efficient. We were in and out with our new car much faster than we would have anticipated. This is our second time buying from Elder, and have been happy with the results both times.

First time purchasing from Elder Mitsubishi, and I had a wonderful experience thanks to the floor manager James and sales rep. Yosiah they went above and beyond to get my husband and I into a wonderful vehicle they were truthful and honest worked with us to make sure we left with the perfect vehicle for us.

Mr. Barron and and Alex were very professional at their jobs they were upfront and honest about how the banks approve loans. Mr Barron has a good way of teaching Alex the new guy on the workings of selling cars that in my opinion is very effective. He is definitely management material.

I had the pleasure of buying a car from Ty, and I couldn't be happier with the experience. From start to finish, Ty was a true professional who went above and beyond to ensure a seamless and positive transaction.

First and foremost, Ty was incredibly knowledgeable about the vehicle, patiently answering all my questions and providing detailed information about its history and maintenance. Their transparency and honesty instilled a sense of trust, which is invaluable when making such a significant purchase.

What truly stood out, though, was Ty's dedication to customer satisfaction. They accommodated my schedule for test drives, promptly addressed any concerns, and even helped me navigate the paperwork and logistics of the sale. It was clear that they genuinely cared about making this car-buying experience as smooth as possible for me.

The car I purchased has exceeded my expectations, and I owe a significant part of that satisfaction to Ty. Their professionalism, integrity, and exceptional customer service set them apart in the world of car sales. I wholeheartedly recommend Ty to anyone in the market for a vehicle, as they made this process not just stress-free but genuinely enjoyable. Thank you for your outstanding service!

Recently bought Outlander from Elder Mitsubishi - Thanks to Baron (Sales Rep). First of all, the car is amazing and beats other cars out there in the market in the same price range.

My experience with the dealership was fantastic and I would highly recommend working with Baron. He is friendly, helpful and shows great interest in what you’re looking for. He was extremely helpful throughout the whole process, whether in person or on phone, and even after owning the car. He will ensure that you make the right decision.

Also, James was super helpful in explaining all the functionalities.

You’ll go home feeling you made the right decision!

This team is incredible. I was in desperate need of a Christmas miracle and somehow they delivered. When they say that they are a dealership FOR the people, they mean it. I am beyond grateful for everything they did and the miracle that they managed to pull off. Andrew was stellar. His honesty and demeanor made the whole process less stressful than I had originally anticipated before stepping into those doors.