O'Reilly Auto Parts

I went in yesterday with a car with a dead battery. The gentleman helping me was so kind and helpful. He spend over an hour in the cold putting the battery in my look little car, having to dismantle what seemed like a third of my car to reach the battery. Even watched to make sure I was able to start and leave. Can not recommend highly enough!

I have been going to Oreiley’s for many years. Today, I was blown away by an employee named, Pedro! He was extremely knowledgeable, curious, helpful, professional and friendly! He went above and beyond to help me..all while answering, 2 phones and working!! I’ve never seen such an epic, person, working.. at a parts store! I was completely blown away! Such awesome help all to get my son a Disney die cast car located in Overland Park Kansas, helping to have it sent to Olathe, making it convenient and easy to save me time and money! What great customer service! 🥰 He was amazing! Definitely manager material and if I was running a parts store I would hope that my employees worked as well as he did and as hard. I couldn’t have asked for a better experience .. he definitely should be a manager, so he can train people to work like that!! I’m still in shock I have been to different O’Reilly stores from Kansas to Washington to New York…SERIOUSLY, I’ve never seen anybody work the way he did to the “T” and be as spot on, with everything in the store! I HAD TO CALL The regional manager to tell him about this!
What an experience highly recommend this store go see, Pedro!!! Overall, I would say with every part store, that is known, PEDRO, has outdid every single one !!! I will definitely, be using this store location, from now on..for ALL my parts!!

Wayne and the other workers there were amazing! They have definitely become my new car place in Lawrence.

Great service and home delivery of a part I needed after someone broke into my car, killed the battery, and stole a part from the fuse box. The manager helped me locate fuse number 106, and delivered it with a smile on their face, during hour of need. Awesome job folks. Thank you,. Tobes 👍 🥇 😻 🙏 🌟 🌟 🌟 🌟 🌟

Always get what I need for my cars here. The Lawrence Kasold Dr. location has the most friendly and helpful staff I have ever worked with anywhere. I recommend them 100%.=

Tristton was amazing! He showed me all the options for headlamps and was understanding when I told him I could only afford the single stock headlamp. He installed it for me on the spot. This store and their employees know how to treat their customers right and with respect. Thank you thank you!!!

Even while understaffed, a guy at O'Reilly came out and not only changed my brake lights (two of them) but noticed that one had an issue with the wiring and fixed the wire for me, too. In the heat. While busy. He was very good-natured and seemed happy to help. I really appreciate it. From my experience, they definitely deserve more than the 3.3 stars. :)

Helpful staff with good knowledge. Store is clean and well stocked. They seem to go out of their way to help people which sometimes might create a minor wait. Personally I think quality service is better than quick service any day.

One of the wipers we bought wouldn't fit. The counter guy with the neat lugs came out and tried to get the wiper installed. No luck. So he found one that would work. Thanks for the great service.

We were helped by a man named Gary when my girlfriend's van battery needed replaced. He was professional and quick at the job. Will return to O'Reilly again!

I've received the best service here!

Great service!!! Always have what I need. If not it will be there the next morning

Great service.

A helpful staff can be found here as well as a nice selection of auto parts and accessories. They have always had what I needed.

Quick and professional!! Quoted me an hour and a half, was done in less than an hour. Would highly recommend.

We had a broken windshield wiper and Miguel came immediately to our rescue in the parking lot IN THE RAIN! Diagnosed and fixed the problem immediately :) THANKS MIGUEL!

Nice store. Mark was very helpful.

Helpful staff and great to be able to rent specialty tools

Brakes went out on our work truck. They had the parts in stock and had us back on the road fast.

Needed a part for a 25 year old car. Ordered it in the store and they had it the following morning! Thanks!