The Polyclinic Ballard

Could not have had a better experience. I am baffled by these poor reviews. The main office was welcoming and my visit was like any other at a professional medical establishment. The online MyChart is a wonderful tool and billing has been straightforward and easy to pay. I'm glad I went.

Had my first visit with Dr. Gutierrez Rivas today and felt very listened to! The whole office was friendly and helpful.

Everyone from the front desk, to the medical assistant and doctor were so friendly and kind. I was surprised to read that other people had such bad experiences as my experience was steller.

I have been a Polyclinic patient for ~15 years. My original PCP retired 2 years ago and that is when I switched to the Ballard location and became a patient of Dr. Ruby Farooqi. Dr. Farooqi takes her time, is thorough and is prompt in responding to my questions via MyChart. She has referred me to a handful of specialists. One provider I had to wait 3 months to see, others I have been able to get in quickly. I appreciate having all my care within the same network, it makes it so much easier for me to not have to worry about records and notes being transferred.

I have found almost all of the support staff to be friendly and knowledgeable and I haven't had any billing issues.

Their parking garage is rather awkward and is not validated. I either find street parking or buy something at Target for validation.

I recently went here for an initial check-up to start my medical history as a new patient. When I entered, I was greeted by a friendly lady next to the door who did a quick COVID-19 test. After, I waited in line for about 10 seconds until one of the receptionists in the front welcomed me. After introducing myself, I was given a form to fill out until the doctor could see me. Within minutes, I was greeted by the assistant and roomed. The assistants and doctor were friendly and professional during the actual check-up.

Overall, I had a quick and smooth visit at this location and got a positive impression of the staff. I look forward to having this location as my “home base” for health.

Really like The Polyclinic Ballard - Dr. Salib is probably the best doctor I've ever had. He knows his stuff, and his manner with you as a patient is soothing and comfortable. I haven't experienced any issues with billing or payments like others described, and I've also been impressed with the MyChart system and the video visits. My prescriptions are also ready ASAP after my appointments, so consider some of the other complaints with a grain of salt I guess

I don't understand the low reviews. I had my first appointment there today (podiatry) and the Clinic and Staff were great. Super clean facility, Covid protections in place, I was checked in efficiently and politely. In no time at all taken for my appointment on time, and out of there in 40 minutes. I parked in the lot below and didn't even have to pay I was there too short a time.

My first visit went great. From temp check upon entering, to checking in, a lovely waiting reception area that had chair signs for distancing, and about a five minute wait to see the doctor.
I have zero complaints of the Ballard clinic

Don't understand the poor reviews. Been coming in here for more than ten years and have had nothing but exemplary care and service. I've never had to wait for more than a few minutes. Docs and nurses are excellent. Billing department could use some improvement but I wouldn't let that stop me from using this clinic.

Dr. Panko is such a compassionate and experienced provider. Everyone at this clinic treated me so well. Clean, welcoming clinic.

excellent! I attended a physical exam here, saw a specialist and had some blood work. Zero wait time and excellent quality of care from intelligent caring medical professionals.

********FYI: THIS IS NOT A WALK-IN URGENT CARE FACILITY. IF YOU NEED POLYCLINIC URGENT CARE, GO TO THE NORTHGATE LOCATION. OTHER URGENT CARE LOCATIONS IN BALLARD INCLUDE ZOOMCARE ON MARKET STREET (MUST MAKE APPT ONLINE) AND UW URGENT CARE AT LEARY/15TH (WALK-INS WELCOME).*********

Beautiful facility and very helpful staff and doctors. So far so good.

Great doctors and nurses!

Great place with very friendly staff!

The BEST!