T-Mobile

We would like to thank Matthew for his help in resolving our phone issue. He was knowledgeable, kind,patient, and friendly and explained everything. Thank you, T Mobile, for having such great employees and service.

Need a phone? Well I'm looking for a good one! It started at this place!

Shuqeria helped my disabled mother get a new phone. She really took her her time with her to make sure she knew how everything worked & told us to be sure to come back anytime if we had any questions or problems. Thank you Shuqeria for being so kind & patient with my mother and me! You're awesome!

Amber and the team at this T-mobile. The attention to detail with every customer that she and everyone here provides is second to none. Would recommend her to any of my friends and family!

My experience was great, customer service was friendly and excellent I recommend

Excellent customer service.

Clean store Friendly staff and great prices and deals for products

Helpful customer service.

Helpful service

The prices keep going up. They keep sneaking charges on your bill or wont stop charging for items you no longer want and need. The coverage area is really good..

I wish Google had a way to leave zero stars. I was sold a used phone for the price of a new one. The phone seems to have been used by a business at some point and has a management software that has everything locked down. Can't download apps, personalize phone, etc. I didn't notice it when first taking the phone home.

There's an app pre installed called SureMDM. It has priveleges to everything on my phone, including camera and microphone. Factory reset won't get rid of it. I'm still jumping through hoops to get in contact w/ some company named SBM Management Services to release my phone from their Samsung Knox Business account, as they are listed as the owners.

No other Tmobile store could fix the issue and I was told to return it to the original store. When i got back into town, I took it back to the store and they refused to replace the phone. They insinuated that I must have installed the software accidently, somehow lmbo. There is no logical way I could log into someone else's business account and install an agent on my phone. Just a dumb response from them.

To add insult to injury, they also messed up my bill really bad. I just wanted to add a line for my wife. Instead of bundling 2 lines on my account, they added 3 separate(!!!) phone lines. I didn't freaking ask for a 3rd line, let alone 3 separate lines. My bill was ridiculously high. I had to go to another store to fix this, as they lack the competence at this store to help in any meaningful way.

Made a longer post eariler, but to sum it up, THEY SELL USED PHONES AS NEW HERE !!! Do not buy from TMobile!!!