Discount Tire

I have yet to have a bad experience here and I have been here 3x.

My first experience I had a nail in my tire. You know when you go, there is always a little stress because it is an unplanned issue whether it be money, hoping the item is in stock. I made an appointment (which I felt they had various times available). I had an idea of what tire I needed but I wasn’t sure what was in stock. I went in and was greeted instantly, I didn’t wait in line and the pricing was upfront so I knew what I was spending. In addition the tire was in stock and I felt no stress during my experience.

The next time I went in was to get the previous tire align (at no cost). Again treated so nicely and didn’t have to wait long if at all. They even had construction going on. Which I feel like sometimes can be taxing on staff but they were so pleasant and patient with me.

The 3rd time was for my sister in law. Everything mentioned in my experience applies.

I appreciate their consistency and it’s really refreshing to get a service where people actually want to help. I will continue to send my business here and hope the quality of services doesn’t change. Reliability in the community is necessary and happy to see it exist here.

Had a flat tire on a rental while on vacation and Jose was the friendliest, most helpful person to get us back on the road! Everyone else there were also super friendly. I'm not from the area but I'd highly recommend them.

Super nice. Had trouble with tires on a Enterprise truck rental, Discount Tires were ready and willing to help but Enterprise roadside assist would not approve the work. So kudos to Ethan and the others here for their great customer service. Wish Enterprise would have let you all fix the issues. Keep up the good work.

I just wanted to thank the young man who checked the air pressure in my tires (silver 2008 Toyota Tacoma extended cab with panic rack on the back of the cab) about 5 pm on Wednesday, February 28th (I think his name on his shirt was Travis S.[?]). HE CHECKED THE TIRES IN THE RAIN! THAT WAS SO KIND AND COURTEOUS!!! Thank you so much for going above and beyond the call of duty! I've always had great experiences every time I've done business with Discount Tire. KEEP UP THE GREAT WORK!!!

What a well run operation. The employees were well trained and attentive. The entire place had a good vibe like everyone knew what they were doing and they worked as a team. Nice atmosphere!
I had a nail in my tire which they resolved in no time at all. I’ll go back there for sure.

We were in a bind and needed the wheel lug key that they forgot to give us when we bought new wheels/tires from here.

They quickly looked up the order info and gave us a splined tuner lug key that worked PERFECTLY.

KEEP UP THE GREAT WORK!

I've only been here twice, once for a tire rotation and more recently to have new tires installed, but both times the staff were extremely professional and friendly. After dealing with a different branded tire service center while on the road during Thanksgiving with a flat tire, I've really come to appreciate these guys and the services they offer, the stellar communication, and care they show to each customer. I will be doing business with this particular tire shop from now on. Can't wait to see the new showroom.

I went to the Williamsburg VA Discount Tire yesterday evening as the store was closing. The employees didn't tell me to come back tomorrow. They waited on me as if it was the beginning of the work day. No rushing me to make a decision. The staff keep me up to date as to the status of the progress to replace my tires. I was in and out in less than 40 minutes with a brand new set of tires. What a great experience. Thank you again to all the employees that helped me!!

Visiting from way out of town, my rental car left rear tire was leaking air, and a friend suggested Discount. Dom took care of me for free. This place is amazing! Highly recommended!

There is no doubt about it, this is the best tire company in Williamsburg. Hands down! These folks go way over the top to make sure that everything is done completely to your satisfaction and will keep working on it until it is correct! My family and I have used these folks for RV's, Tesla's and a variety of different vehicles and always have been 100% satisfied. Best prices in town too! Highly recommend!
Tim Suhr

I like this location. They're friendly, professional, and don't try and upsell you on products/service you don't need. The tires are comparable to quotes from other places, but the benefits are better.
Sometimes there is a wait if you don't have an appointment, but I like that you can tell they are working diligently to get customers taken care of as fast as possible.

This place is top-notch care for your car's tires. The service is friendly and efficient. My tires were rotated, balanced, and new wiper blades installed in 30 min. Trust this place to take good care of you.

I have been to Discount Tire a few times in the past, and recommended friends, but last night I was in need of help aside from a tire service - my 1954 Bel Air's battery was dead after pumping gas next door at 7/11 (my fault, it needs tuning and the battery didnt like to crank very long), so that sent me looking for help after AAA said it would be a 'few hours'. I walked to Discount and found Mike, and asked if he knew anyone or had a jump box on hand, to which he replied "I've got one in the car, I'll meet you at the pump." In a few minutes I was up and going again. Without his help and willingness to act quickly, I would have been stuck for who knows how long. Thank you again Mike!

Working with Austin and Jose, these guys are professional, and know how to take care of your tire business. They do get busy at times, make your appointment for first thing in the morning to avoid a wait.

I’ve been behind a steering wheel and dealing with auto shops for 40 plus years at this point. This is the most professionally run shop I have ever witnessed. Efficient and their integrity is second to none. So impressed. This will be my go to shop from here on out!!!

Super friendly and professional staff and they are quick. I typically don't leave reviews but this place deserves it. My wheels were on national backorder for months and when they finally came in at another shop they were mounted and balanced before they realized they were the wrong lug pattern. I said eph that place and came to Discount and they were able to verify everything was right and do what should have been done the first time. I had to go thru the waiting period to get my wheels again, but thats not on Discount, and actually, the second they did come in they called me and set up an appointment. Super happy with the service here, which is more than I can say with most shops I've dealt with in the past. Ill def be back in a few months for my tires.

Great service. Got out quick with an appointment. The associates working here are knowledgeable and friendly.

Two days ago I went there to check the pressure on my tires, Carson helped me, he was very nice and he checked the treads.
They are very organized. Thank you Carson.

Needed my tires checked for air. They were very accommodating and very nice. In and out in a jiffy. No charge!!

The service was exceptional. Very pleased. I was visiting from wisconsin and got a bolt in my tire. I walked in and the guys were able to repair in a very timely manner at no cost to me. Unheard of to me. I will definitely recommend Discount tire to everyone, but really appreciate Discount Tire williamsburg!!!