Pet Supplies Plus Medford

We have been getting our dog food from this store for over 10 years, but recently our children wanted to get fish - we stopped in got everything we need, and had great advice on setting up the tank, and when to get fish- we came back 2 days later and the kids were greeted with helpful, and knowledgeable staff, that also went above and beyond to help them explore other pets we weren't going home with (Scorpion, ferret, etc) and gave them a Halloween treat. Thank you for being friendly, helpful, and conveniently located in Medford!

I really like this store. Everyone is always very helpful. It's always easy going in there and usually have everything I need. Definitely recommend.

Love this store!! I took my cats for shots at a clinic they had .. they were so good w my cats.

I was very impressed that a team member carried my heavy bag of dog food to my car for me!! Everyone was very pleasant and helpful at the Medford Fellsway store. Thank you!

Staff very knowledgeable. Need one closer to Hyde Park I miss the one by Lechemere station.

Nice pet supply store. It has a large variety of products. They also sell small household pets like birds, ferrets, snakes, spiders, fish, etc.

Hannah G is the best groomer we have had for our Daisy. Daisy goes crazy even when we mention her name

Best pet store experience thus far! Got my very first bearded dragon here. The staff was attentive and more than happy to educate me on the best ways to get started as a lizard owner. Everyone is down to earth, helpful, polite, and a pleasure to interact with. Loved my experience so much I came back and got a baby chameleon!

Great staff. They were all so friendly and kind especially to my client who lives with autism. Thank you so much to the gentlemen who was working the fish department for helping me find my client a beta and for being so kind to him and answering his questions other people are normally cold about. Because of this experience I will be buying my cat supplies here when I’m in the area and my client will be getting more items for his fish.

This store is the best! I get deliveries from them and they arrive within hours of me placing the order. Kind, considerate, and knowledgeable staff. Great store & great prices!

Best pet supply store around. Always neat and well stocked. The staff is very knowledgeable of their products and go out of their way to help you. It may be a bit smaller than some other stores but they have everything you need. Join their rewards program and save a good amount of money. Love this store !

Perfect experience. Pleasant employees and good selection. I will be back!

Very pleased to have visited this store as a new area resident. Store is very well stocked w about any item you may be looking for. Retired/ Active duty military friendly.

Brought my first fish and bird here! I really recommend this place because the staff are knowledgeable, go above and beyond, and really care about the animals there! This will be my go to place for my animal needs! Thank you so much guys!

I bought my green cheek conure from here and everyone in the store was extremely helpful and awesome. It’s really sad thinking about animals in pet stores but they care about the animals here and take care of them. It’s very heart-warming. Definitely recommend.

Great products for my cat. Easy to find items due to good
organization. The service is great.

Great service both in store and delivery. I love the weekly promotion, so that I can afford to feed my animal better quality of food. Definitely recommend

I am so glad I gave this place a try. The staff is always so kind and helpful. Everyone has always gone the extra step and I have always had a better than expected experience. The store is clean and the prices are reasonable. This excellent staff deserves a pat on the back especially for their compassion and care during the COVID crisis. They have promptly and kindly brought my packages out to the car a few times always with a kind note and once even with a bonus sample!

Always welcoming, knowledgable, and helpful staff. Only a bummer when they’re out of your duggo’s brand; however, there’s typically someone to assist you find another potential substitution. Super convenient location as well.

I am a first time kitten owner. I came in to buy supplies and maybe get some advice. I left feeling even more confident than i went in. If you are looking for cat advice and feedback, see the asst. manager Everett. He was GREAT!! Very knowledgeable, informative and nice. He answered all of my questions and gave his honest opinions on it all, which he has backed up with his own research and study into cats and animals. I will definitely return and im so happy i went in.