First United Bank - Austin Medical Parkway

Carrie made everything go smoothly, and she was very patient in explaining to me (a first-time investor) what all the jargon meant. She and her team kept me well-informed throughout the process and always responded quickly to my questions!

Carrie and her team, including Melissa and Christine, were exceptionally supportive throughout the entire mortgage process. Their commitment to providing detailed information and exploring various scenarios made the experience remarkably smooth and straightforward. Additionally, their prompt responses to all our inquiries greatly contributed to our overall satisfaction.

Carrie and team were excellent and made the entire process smooth, personal and even enjoyable. Super detail-oriented and upfront about everything, it was great working with this crew.

Jenny was excellent. She was an amazing resource during the purchase of our home. She is knowledgeable, prompt and patient. I highly recommend her.

Carrie and team streamlined the mortgage process. They are extremely knowledgeable and always available to answer questions. The team gave us a sense of community and family values you can't get with other online lenders. They all went above and beyond to get us to closing on time. It's greatly appreciated.

My real estate agent suggested Carrie at First United to me. As a first time home buyer, the mortgage application and overall process was foreign and stressful to me. However, when I spoke with Carrie, she was personable, confident and reassuring. Carrie and her team, Christine and Melissa, are all so professional and extremely knowledgeable. They were always available through either phone or email to help guide me and I was able to complete the loan process with zero complications. I couldn't have asked for better people to work with for my first experience and would definitely recommend them.

Carrie and her team are AMAZING! She has helped me with 4 different home loans now and each one has been unique. She knows how to navigate and find the best solution that makes the most sense and I am very thankful for her guidance and expertise. Thank you Carrie!!

From the moment we engaged with Carrie Hundley and team, they were all about first gaining a solid understanding our rather specific financing needs and tight timelines. From there onwards, they were nothing but enthusiastic, professional, knowledgeable, agile and remained tirelessly committed to those timelines. This remained true across both mortgages we applied for. Their personalized approach truly set them apart from numerous other mortgage lenders we have worked with for over 20 years now across two states.

Carrie and team even managed to out compete some national Goliaths in the mortgage business.

We remain thoroughly impressed with the level of personal touch that this team brought to the table. Shout outs to Carrie Hundley, Christine Absher, Melissa Platt and Denise Walker.

Carrie Hundley and her team were indispensable to me in the mortgage loan process. They're knowledgeable, responsive, empathetic, and their attention to detail is superb. I really felt taken care of. They also made me feel as if I was their only and most important client even though I know I'm not! I was treated in a way that was respectful, responsive and tailored to my needs. Carrie and her team have been working together for a long time and it's absolutely evident in the way it seemed seamless to me, whether I was talking to Carrie or someone else on her immediate team (Christine Absher or Jenny Lind), they were always in sync. Most of all, I trust Carrie's guidance - she has a breadth of knowledge that goes beyond just mortgage loans and that expertise helped me to make better decisions in this process. I will be entrusting Carrie and her team going forward for all mortgage needs.

Carrie and Team made it very easy to get things done! She was very knowledgable and helped us every step of the way.

Carrie, Christine and the whole team were the best imaginable. They were patient talking us through our options. They are so knowledgable, and helpful. I cannot recommend them enough. Truly the best in the business.

Carrie was incredible to work with. She was extremely knowledgeable, thorough and patient throughout the process. I appreciated how she understood our unique situation and fought to get us the right approval and rate. We will definitely look to Carrie for any future mortgage needs.

Carrie and her team are a group of professionals that keep you in the loop, attentive to your needs and are available to explain things to you at all times. While we were waiting for our house to be finished, Carrie kept us in the loop with trends and great information on what was going on in the market. When we got the surprise news of closing early, Carrie and her team worked diligently and went over and beyond to make it happen. Definitely recommend First United Bank but more specifically Carrie...she is a mover and a shaker.

First United Bank The Carrie Hundley Team was the absolute best mortgage company we have used. I would highly recommend this team, they were professional, friendly courteous and always emailed and answered their phone. Carrie, Jenny, Christine and Denise went above and beyond to make sure we stayed informed, helped us lock the best interest rates. Closing went smoothly. Just exceptional!!

Carrie was great to work with! She was efficient and effective in figuring out how to help us purchase a home before selling our current home. She was easy to work with and a great communicator in a world of complex financial jargon. Her team was always helpful and nice to work with as well.

The knowledge of Carrie and her team is second to none! They were very prompt and kind when answering questions. Very smooth process.

Carrie and her team were great to work with. They were they very responsive and helped answer all of our questions and requests. We worked with them virtually without sacrificing any customer service. I would highly recommend First National Bank (and especially Carrier’s team).

Outstanding customer service.

It was a pleasure to meet with Tori Herrera and she went beyond her way to help me opening my account. She was the perfect example of being professional and respectful.

Thank you Tori. It absolutely worth my time writing this review.

Carrie and her team are so easy to work with! We received reliable guidance and couldn’t be happier with the entire experience.

Carrie Hundley and her group at First United Mortgage were very helpful and the handling of my business went very smooth and in a timely manner. They were very professional and caring through out the whole process. I would recommend them to all my friends and relatives.