Chad Peterson - State Farm Insurance Agent

I called this State Farm agent (Chad Peterson) and got the assistance on Anna Lovato. She was incredibly helpful, efficient, and knowledgeable. I was able to increase the coverage of my home to something more realistic for replacement cost, and I still saved $1000 off compared to my previous policy with another company. I also switched auto insurance to get the full policy discounts. It will be nice to have a local rep with an office and really nice people that know the area in case I ever need to make a claim. I was quite tired of endless phone menus you get with other companies.

11/10 customer service from Maria. She was super helpful and patient. She was able to take me from a quote, to effective insurance all in the same day, and the rate I was given is super affordable. Highly recommended.

I recently had the pleasure of dealing with Anna Lovato, in Chad Peterson's State Farm office. She was very thorough and offered us a complete insurance package with very reasonable rates. My wife and I had been with another insurance company for over 15 years and I was a bit skeptical that State Farm could beat their rates. Anna delivered and gave us better coverage for our autos, RV, and home, along with an umbrella liability policy too. I highly recommend reaching out to her for your insurance needs.

Ms. Maria Hernandez-Robles expertly guided us through the process of getting homeowners insurance for a house we are purchasing in the Sonoma Ranch neighborhood of Las Cruces.

Quick responses to calls, texts and emails made the tasks easy.

Further, getting educated on vehicle insurance and registration in New Mexico added to the positive experience dealing with Ms. Maria and was especially important for us coming from out-of-state.

Had the best experience with Maria Hernandez. She made the process of getting auto insurance so fast and easy. She is amazing! Thank you Maria

I had a wonderful experience in obtaining auto and home renters' insurance.
Staff were patient, polite, and provided exceptional customer service!

Anna was very helpful in getting me both my life and auto insurance for $50 cheaper then what I was paying with another company. Great customer service kudos to anna

Called for a quote on my home and cars. Maria Hernandez-Robles was fast and efficient. She was policy and understanding. Absolutely easy-peasy to finalize with her.

We recently purchased an RV trailer and needed insurance quote for it. I was trying to do that online but gave up and told myself I would call sometime. Within a day, Maria Hernandez-Robles called me and helped me with adding it to our insurance quickly with no issues. She was a great help!! Thank you so much for the speedy process!!!

I am a new client here and Anna went above and beyond helping me…
She did everything so quickly called me back when she said that she would…
All with such a sweet voice, she is an absolute Angel!
And Carlos is great at getting you insured there!
Great place.

Maria called back in a timely manner. She is so pleasant and informative.

When my now former car insurance company [Hartford] raised my rates by 27% [$463.00] without any accidents, speeding tickets, or any claims at all, I started shopping for a new company. I got quotes from various companies. After talking to Anna Lovato, I decided to go with State Farm. I was able to get the same exact level of coverage for much less. I saved $1,167.00.

She also gave me a quote for my homeowner’s insurance. It saves me $351.00 a year.

Anna was pleasant to work with and didn’t start using any high pressure tactics to try to get me to buy any additional coverage I didn’t need. I highly recommend her for all of your insurance needs!

Lance Ross

After many years of insuring through an online company, I’m happy to now have policies with a local State Farm agency. Alex and Natalie helped me customize my insurance policies--providing professional, friendly, and polite service. They made sure all questions I had were answered; saved me money while being properly insured; and were exceptional about follow-up. Highly recommend contacting Alex and Natalie at Chad Peterson’s State Farm office.

maria hernandez has been very helpful & friendly in a professional manner. i’m so glad i switched to state farm. Thank you Maria we need more people like you!

Sweet, simple, no questions left unanswered! I switched to State Farm after being with a different company for a couple of years. Carlos helped me with the transition and made sure to clarify everything from every aspect. His communication is on point, and makes for a huge difference when having to deal with things like this. Will definitely refer in the future!

Carlos was very helpful in setting up our new policy, such a pleasure working with him. I would highly recommend State Farm!

Chad is one of them agents that is willing to go above and beyond what you would expect, he stepped in and got what needed to be done quickly just like he said he would do....... I wish I could give his office more than the five stars........... Thank You, Chad

Carlos Villa took great care of me as well as my friends here at State Farm! He got us great rates and provided exemplary customer service! Highly recommend him!

Natalie is super friendly. When she first called me she answered all my questions clearly. She taught me a lot of things about auto and renters insurance. She went above and beyond to help me find the best rates. She is patient and always responds to my text messages in a timely manner. I highly recommend this place!

These days it is unfortunately feeling like more of a rare occurrence to talk to business representatives who really understand the meaning of customer service. Our experience with this agency, however, and especially with Robert, was a refreshing and pleasant surprise. We had an issue that needed solved and Robert provided us with such incredibly friendly and thorough customer service to help us get it worked out. Recommended!