JCPenney

I found just what I was looking for -- a gift of beautiful earrings and necklace and a decorative little gnome Santa. I'm sure my friend will love both!

Customer Service was great also!

Staff was really friendly, and store was clean. Usually testers in beauty stores are nasty and unorganized, but this store was nicely picked up, everything was clean, organized, and the staff member in that area made sure if I needed her help, to ask her anything.

Georgina was a wonderful checkout customer service employee very nice, pleasant and greeted us promptly and courteously. She is a valuable employee to JcPenny.

I lost my wedding set, so my awesome husband bought me a new set! A steal for $900, was $3,250!

Need more cashiers for customer service. Great merchandise, just need a marketing strategy for sales

It was very easy to exchange my granddaughters shoes.

I had ordered a Mother's Day gift which was supposed to be ready for pick up on May 8th. Went to pick it up and was told it came in on the 7th but the load had not been sorted yet. Went back on the 12th and was basically told the same thing. I told them it was a Mother's Day gift and I was leaving the next day for California and needed the gift. A young woman named Callie actually took the time and went in the back and found my order for me. I can't express how much this meant to me. Callie saved the day. Thank you so much!!

Their cashiers are amazing, welcoming and very helpful!

Great holiday sales, good selection for all ages.

Great selection, salon was pretty good. Nice having the option to go to salon when other places have limited options. Even good at kid haircuts.

Prices comparable to other stores (target, kohls, etc...) but a more varied selection! Found several shirts and pants that fit well, and were the style I prefer (I usually only get one of those). Definitely will be shopping there more often!

Greatvstore but bring your own bags as they cost now in New mexico

I got really good service here. I was helped out by a woman named Lyn. She stopped what she was doing to help me pick out a suit. She helped me find exactly what I wanted quickly, she held my stuff while I went to a different store to buy some shoes that I had seen that I liked, and she helped me match the shoes that I bought at a different store with a belt.

I hate suit shopping, she helped me find what I was looking for quickly and I got the exact suit I was picturing in my head for a great deal.

I called the salon and left a message. They returned my call within an hour and scheduled me in on the same day. The lady who did my hair was friendly and did a great job on my hair. She is a master stylist and her name is Jessica. I loved the way she worked on my hair I am going back for a balayage.

Ordered online before Christmas and had the wrong size. Returned to the Las Cruces store and was so surprised by the great service. Gave me my refund and then offered to reorder for me at the sale price and ship to my son in Austin. Great job! We need to support our local stores!

Not a lot of people which I thought was wonderful when you are shopping. Very nice store.

There are no mirrors in that store how the hell can a person buy clothes if there's n mirrors. I was shopping for a suit how do I chose one if I can't see how it fits? That's just not right. I really love shopping at Penny's even Sears is good. I've been going to both stores since ,1953 people whom work there are just fantastic always treated well.

I had cash but I couldn't use it. I didn't like the option of just paying with my credit card or debit. I had a problem with my debit card I swept it twice and it was denied. I went to my bank to see what was the problem but there wasn't any. I told Bianca the sales person that I'll be back but I got sick. I'll be there tomorrow. Thank you Bianca

Nice sale today. Summer wear is stocking up. We got some deals on menswear, women's tees, and Sephora. Thanks!

I love their buy one get one for a penny specials. I was able to get 2 pairs of Name brand plus size jeans for $54 !! The clearance racks are awesome too!!