Sun City Plumbing & Heating

Everything about our experience with Sun City Plumbing was fantastic. The team was very fast with their responses when we first contacted them and the work performed was excellent. Jessy and Socorro were the techs who installed our new HVAC system and they were extremely knowledgeable and professional! We also want to give a big thank you to Jason for his quote and insight to the project. We can't recommend this team enough

We could not be more pleased with our experience with Sun City. Alex came out to do an estimate, he is knowledgeable and explained the options available. Leigh Ann in the office was super easy to work with regarding scheduling our install. Next the installers Jeff and Johnny arrived and did an awesome job completing the installation of our new roof top HVAC system. Jeff and Johnny are customer service stars, they explained what they were doing, how the progress was going and completed the job including cleaning up everything...like they had never been here. So whatever is going on at Sun City it's working, best customer service we've experienced in a very long time. Hire this team you'll not be disappointed.

This is a company you can trust! After a poor prior experience with another contractor who tried to sell us an entire replacement of our water heater, we decided to go with another contractor and found Sun City Plumbing and Heating! So happy we did. Estevan, our technician, was very kind and informative, and thoroughly tested our water heater before determining that it simply needed to be flushed. Issue was resolved within an hour. We appreciated his honesty and his willingness to ensure we were informed and didn’t try to sell us on something we absolutely didn’t need. Will definitely be using Sun City from now on anytime a plumbing issue arises. Thanks so much!

Professional and efficient. We have used Sun City for our plumbing and now for our air conditioner and each area of service they offer has been great. Thanks for the efficiency and professionalism. Shout out to Jeff and Johnny for great work!

Jason came out to my home to give me a quote to install a cast iron bathtub, he was very professional and had the quote ready before he left. Installers Sergio and Rudy showed up on time and worked very diligently, they covered all the flooring with either canvas drop cloth or cardboard. Before they left, they made sure everything was cleaned up. I am extremely satisfied with the installers and also communication prior to installation. From now on they are my go to plumbers.

Thanks to Jesus and Gonzalo for installing our HVAC. They were both incredibly professional, did excellent work installing and removing our old furnace and swamp cooler, and cleaned up thoroughly after the installation was complete. We are so happy with our system. Thanks again! - Simone & Josue

Just had a heat pump water heater and filter and softener installed and am very satisfied. The team that did the installation did good work, were communicative and courteous. The only complaint about their work was that they didn’t put a drop cloth down when they demoed the old gas tank water heater, so the finish on our laminate flooring was damaged by scratches and scale. Sun City made good on it, though. Dave, one of the owners, took one look at it and committed to send one of their team - Todd - out to clean and repair the damage done, and he did great work. He took his time to do the best possible job, and our floor looks as though nothing ever happened to it. VERY satisfied with the whole job. It’s reassuring to find a company who takes FULL ownership of their work - including fixing any mistakes. I will absolutely be calling on Sun City for our next plumbing need.

Sun City installed a new heat pump system in our house last week. They provided professional service and solid equipment. Jeff and Johnny did most of the installation work and were great. When we found a problem at the end of the install, they stayed and fixed it for us. I feel we received our money’s worth, for sure. We’re going to ask for their help with installing new plumbing fixtures soon. I definitely would recommend them.

Gonzalo and Jesus were great on the mini-split installation that they did on my house. They were very kind, patient and very knowledgeable about the entire process. The helped clarify the best places to put the mini split, explained how the mini split worked mechanically and then how to operate the mini split. They also answered any questions or concerns that I had about the process as a whole. Would definitely use Sun City again!

I love using Sun City Plumbing and Hearing for any plumbing or HVAC issues because they are always knowledgeable and quick to get the job done! The office staff is always very friendly and quick with setting up the appointments.

Josh came out to fix a broken water line in my trailer today. He was able to fix the water line and explained what material he was going to use and why. He also talked to me about next steps and what to do. Very knowledgeable, professional, and respectful.

I have also had the pleasure of having Luis, out to do the yearly maintenance on my AC and heater when it is needed. He is knowledgeable and professional. He also explains what he is doing and why!

It is always a pleasure doing business with Sun City!

The crew We had install a new gas furnace and A/C were friendly, professional diligent, and had the experience to overcome a couple obstacles without missing a beat. They worked well together. Cleaned up after themselves, and made sure all the gas appliances (stove and hot water heater) were working before they left. Thank you Gonzalo, Johnny and Jesus.

Well just had a new furnace installed by sun city plumbing I got to say that I was very pleased and so happy with the 2 gentleman that came to my home Jeff N and Johnny B these two guys are Pros they know what they are doing and are very easy to talk to they also they should up on time and clean after themselves wow I can’t say enough how great the experience to have a new furnace installed was. Thanks Jeff and Johnny you guys are a good team and I hope your boss’s knows that. I really recommend Sun city plumbers again a very satisfied customer 10 out of 10 thanks again.

Large tank Reverse Osmosis system - remote mounted in garage.
With a 3.2 gallon reservoir, the Puro Max system has ample storage to handle all our drinking water, icemaker and pasta pot filling needs and it does it silently from the utility room. Another super clean and timely installation from Estevan and Josh, this unit also prices very competitively to big box alternatives. Most importantly it operates quietly on recharge. Sun City continues to upgrade our lifestyle! And a recent smoke test of the plumbing vent system by Jeff and Josh put to rest some septic odor concerns while Manuel speedily diagnosed and explained AC compressor shutdown after hours caused by a utility brown out. True service at all hours!

Angel and Brian were the technicians. They were so nice, respectful and efficient. They did a great job! Showed me pictures, explained everything and discussed issues to address in the future. Definitely recommend.

Gonzalo, Jeff, and Jesus had the job of cleaning my coils on my furnace. Lalo the technician had diagnosed the problem on a preventative maintenance visit. The three installers did a tremendous job. My furnace is in the house and not being able to get at the coil the furnace had to be removed to clean the coil. These three were efficient, friendly, answered all my questions, and did an excellent job of cleaning up. They let me know when they were going to sweat the pipes and that the smoke alarm would go off so I could remove my animals from the house so they wouldn’t be frightened. On a scale of one to 10 and 10 being the best they were a 10.

Jesse and Socorro seamlessly and expertly installed two HVAC units which replaced 30 year old units. Leanne, project manager, made sure all equipment was here and ready for the two days they had scheduled to complete the work. They were finished in 1 1/2 days and the clean-up was perfect as well! The job was expertly accomplished in all phases. Jesse and Socorro were helpful at all times. We would recommend them, and Sun City, without reservation.

Aaron O and Noah T are two professional technicians, they were very polite and knowledgeable. They arrived and new exactly what the problem was with my toilet. They promptly fixed my issue and I’m so grateful to them and Sun City. I highly recommend Sun City for your future needs. Aaron and Noah, I give you both a 5 star rating for your hard work. Sun City, Thank you for keeping your customers safe by sending a picture of the technician that will arrive, it’s greatly appreciated.

Albert Sanchez

I had Sun City update my heating and cooling system, from a 35,000 BTU gas wall heater plus evaporative cooler, to 3 Mitsubishi heat pump mini split systems for the 3 zones of my 1947 adobe house. Jason came out and gave me an accurate estimate of the work needed. The electricians did a thorough job of placing the lines on the roof and rerouting my electrical panel. I was concerned about holes being drilled in my adobe walls, and installer team Jesus and Gonzalo answered all my questions. Their very precise work reassured me that there would be no water leakage. Some changes were needed in the original plan for placement of the units, due to structural details like the way the window frames fit into the walls. I was very satisfied with the change of one unit from the back wall to the interior front wall, as it allows for more efficient air flow. I was also concerned that the living room unit appeared to be crooked. After both the technicians and the manager came out with a level to show me that there was a slope in the wall, I was satisfied. All 3 units are working very well. I have been so much more comfortable during the past 3 months. I'm sure I will also be more comfortable come summer. Todd did a great job repairing the hole left when the wall heater was removed, matching the texture to adjacent walls, repainting and replacing the tile baseboard. Jaime came out promptly when I noticed some ceiling vibration from the units installed on the roof, and put cushioning pads under the units. All the installers took videos and showed them to me at the end of each work day. Back at the office, Lee Ann provided me with all the documents I will need to claim my Federal Tax Credit for 2023. She even processed the forms for my $525.00 rebate from El Paso Electric! Sun City did a very professional job from start to finish. This was a complicated update to an older home, and I am glad I had a reputable, experienced company do the work. You all are a first class operation - thank you!!

I chose Sun City Plumbing and Heating to inspect, clean, and repair my HVAC ducting system, since it had never been done in my 26 year old house. When I thought I would need to postpone the job until I could find someone to help me hang/tape protective plastic sheeting and move heaving furniture away from the ceiling vents, Leigh Ann sent Jayce out to my home to advise and help me. We got all that done in less than an hour, and the duct inspecting, cleaning, and repairing job could continue that day as scheduled. The equipment set-up and take-down took the most time. The technology was fascinating. The two-man crew cleaned and vacuumed up after themselves in every room. Very thorough.

Jeff and Gonzalo were very polite and knowledgeable about the work I needed done. They arrived on time and finished the work in a timely manner.
Gonzalo returned, as expected, and completed the needed work with a very professional and friendly attitude. The finished product is very well done.