UScellular

This store is well organized. I went there on a Fri not sure what girl was working the front but Dominic was also working. Those 2 where the best customer service reps I have ever dealt with at a US Cellular store. I've been with US Cellular a long time. They deserve 10 stars.

Don was very helpful & knowledgeable & super personable! Glad he’s part of your team! Last couple of years he’s been so helpful. Derrick (I believe his name is) the Manager definitely enjoys his job & is a people person! The location is so convenient for me also!

The first day we went in to order phones and put me on a new phone plan to switch from my Verizon plan was great. We were helped by Dominic and he was absolutely wonderful. Today we went back to pick up phones and there was a different employee there. He was more concerned with his phone and snapchatting than helping us transfer everything onto our new phones and transferring me to the new phone service plan. He never told us his name. He was rude in his responses and honestly seemed like he was celebrating 4/20. He started the phone transfer and then rushed us out and told us to leave because it would keep going. We were there at 4, way before closing. We got to the car and both transfers stopped. We went back in and he didn't tell us we would need wifi and to restart the whole transfer at home. I've been waiting for 6 hours and the transfer hasn't been completed after trying to restart it. He also started the service transfer but never completed it. So currently I'm without any phone service at all and because the transfer took so long (but is still incomplete) they are closed and I will have to wait until tomorrow.

Edit: After all of this, we went back today and Dominic was able to get my phone set up with service, explained why it wasn't working the first time, and was patient enough to make sure the transfer went through correctly. THANK YOU DOMINIC

Thanks for the help

Knowledgeable, helpful staff

Their website says they are open on Sunday so after calling and getting no answer, figured they wer busy, I drove over there to find they are closed on Sunday.