Moe's Southwest Grill

I have been going here for years and it never disappoints! I love the semi recent redesign! The employees were very kind and welcoming. And when there weren't any lids they quickly replenished them and apologized! Overall it was very welcoming!

They try hard to get you taken care of and did I mention the food? Great place to eat.

My first time there. I met a wonderful employee of Moe's Southwest Grill, Camillus, (Tavares.) He convinced me to come back in a hr. Once they opened, I was greeted with the loud and happy... "Welcome to MOE'S! 🎶 "

Staff was welcoming, inviting and was truly my pleasure to meet!! 😊

The food was DELICIOUS 😋 😍.... STOP 🛑
SERIOUS.... DELICIOUS!! Down to the last bite!

I will definitely... definitely.... definitely be back.

Sincerely,
Your Moe's Southwest Grill, newest fan!!

🥰

Good food. Missing the salsa bar because of the COVID situation. Hope it comes back soon. Staff at Marshall's plaza are nice and friendly.

Food was excellent! Busy around the 12-1 lunch hour rush, but the staff was quick, precise, accurate and friendly during the process. Prices are fair for the quality and quantity of food you receive. The free chips and salsa are a nice touch, as well as the Freestyle Coke machine if you're indecisive with your drink order and the option to purchase alcoholic beverages. Overall, a great place to eat with competitive prices.

I came into this Moe’s on Monday at 7:57 because I was craving it (after my workout class of course) I felt horrible for going in 3 minutes before closing time but Alveda and staff were so upbeat and kind! They were out of a lot of things from supply chain shortages but that’s the world we live in right now. My stack was taking a few minutes to cook on the grill and she gave me a free drink for waiting. Super friendly people and made my night! Thank you queens!!!!

First time there, food was so good that even my kids loved it as well!!!

I'm very familiar with Moe's and have eaten at a few different locations. I was very impressed with this particular one. The staff was super friendly and polite. We had lunch on a Monday for Moe Monday , which is a great deal where you get a burrito or burrito bowl with chips, salsa, and a drink all for around $5.99 (prices due vary by location though). The portions are generous and the food is fantastic and filling.

I have always had a great experience at this Moe's location. The food is fresh and well prepared, and the salsas are kept full. A couple times I saw the manager come through the dining area to provide customers with fresh, hot chip refills.
The line gets really long around lunch time -- you can skip the line by using the Moe's app. Otherwise, expect a long wait during the lunch rush. The only things they need to work on are getting the tables wiped down more frequently during high-turnover times of day and keeping all their televisions functional.

Love love love this place. I recommend the steak homewrecker burrito!!! Customer service is great and so is the food nice and clean place!!! 5 stars indeed

Moe's is fantastic. Their burritos are great and there's a lot of options for ingredients. I'm always left happy with my food. It's also very quick and the employees are very friendly. It's in a good location so if you're looking for a quick bite to eat while you're doing errands, I would definitely recommend Moe's.

Moe's is a go-to for our family. Tonight, we ordered through the app for delivery as we couldn't pick up. Somehow a couple of the items got deleted from the order rather than modified, there were a few inaccuracies on the app,, and our delivery person forgot the drinks. BUT...I called, and talked with an incredibly polite young man (Bruce?) who put me on the line with his manager, Anthony. Anthony went out of his way to make *everything* right, taking extra time out of the craziness of Moe's Monday to edit the order as needed, process a refund, and place a new order for the missed items and attached the drinks to it. We all make mistakes sometimes, but I was VERY impressed by the way these folks handled it. 👏 👏 👏

This is my favorite Moe's out of the ones I've been to. Manager Anthony is incredible, friendly and fun to talk to during waits. Everything is always clean and he makes sure he doesn't run out of stuff he's pretty on top of staying prepped.

Not only was I greeted with a smile, the gentleman who made my burrito was pleasant as well. Anthony, who I believe was the manager, went above and beyond for me by making flour chips instead of corn chips for me due to a corn allergy. I’m extremely happy! Thank you!

This crew is hustling! Their online ordering went down in the middle of dinner rush on a busy Friday night. The crew is making it happen, manager is very accommodating. Excellent service during a tough situation!

Been to several Moe's over the years. They're franchaises so the conditions can vary from store to store. I've seen good. I've seen bad. This once is a good one. The place is clean. The employees are clean and courteous.

Like the "Welcome to Moe's" the food is delish except the cilantro. It took me a minute to find out what is was 😆. The place is clean that's a plus and to me it is reasonably priced..love the chips....lightly salty and warm. Yes.

The friendliest, most patient crew of any moe's I've ever visited. This place is a regular stop on my mondays and they're the reason I always choose this location. And the food is consistently well prepared.

Moes on Erie (225) staff are super friendly. It’s clear they were short handed but were still very efficient and cordial. This was the staff on Saturday April 17

Great value compared to the comparable Chipotle, sans the free norovirus you get at the latter. Guac included with your bowls, and discounts on Monday. Friendly service and clean restaurant, will be returning!