Capital-Richter Insurance Services

I've been a long time customer of Erie and Jason Melstrand. They've always taken care of our insurance needs and have ensured our policy was the right fit for our home and auto and at affordable premiums. And when we needed to file a claim, every time it's been smooth with only needing to worry about the deductible.

I obtained quotes for Auto and Renter's policies, which were a significant savings over my current insurance. That said, the agent insisted that I "want" twice as much coverage as I feel is worth paying for, despite my request to quote me for the lower level of coverage. Since I also need a homeowner's policy for a rental property, the agent suggested she would work on that quote and follow up with an email; when that email didn't come, I followed up by pfone the next day. I left a message two days ago and I still have not heard back from them. They must have decided I'm not worth their time.