New Era Plumbing & Septic

Anthony was skilled, knowledgeable and professional when fixing a blotch install from another company. H came through to our rescue when we were at wits end trying to get a hand held shower installed. Saved us money as he was able to get the broken part out of the pipe.

This Company was punctual as it response and repair were done the same day we call d the company. Would definitely use this company again if I live bed in Ga.

Thank you Anthony!

If I could give more than 5 stars, I would. Anthony is by far, one of the most detailed and professional individuals I’ve ever met. Additionally, is colleague David is great as well. Had a water heater go bad yesterday. Anthony and David came out to assess and provide a price and timeframe of completion. Needless to say, I’m
more than satisfied with the quality of work. New Era will continue to have my business. Humble thanks.

Walt and Dillon were knowledgeable, professional and friendly. They went over everything and made sure we understood what the issue was and how we could keep it from happening again. Waking up on a Saturday morning to find out your septic tank needs flushing is not what we were expecting. I called at 10am and they were here by 3. Great service.

If you are looking for an on time and professional plumber then look no farther. Anthony came to my house and was able to pinpoint my problem within fifteen minutes after he arrived. Anthony is the most knowledgeable plumber I have ever had the opportunity to do business with. The office personnel are very responsive and helpful. If I could leave more than five stars I would!

I was able to easily schedule online and received confirmation email and text about my designated time frame. My technician was Anthony and he was AMAZING!! He was very professional and thorough from the time he entered my home. I would highly recommend Anthony.

I called New Era for a septic pump issue in my basement. Anthony was the Tech that came out and diagnosed my problem. THIS GUY IS GREAT. He found the issue quickly and ZAP!!!!! It was taken care of just that fast. He also educated my wife and I on a few things about our pump and preventive maintenance. Thanks Anthony.

This company was a true pleasure to deal with, I called them and they came immediately within a few hours that day. Suzanne answered the phone and was so helpful and polite courteous and professional. Anthony came out to my house and he got right to work doing more than other plumbing companies had done to find out the real root of the cause of my issue. He was also extremely polite and professional. My experience was the best plummet experience I've had in a very long time. Thank you no era Plumbing for a very refreshing experience for this day and time, the care and concern came through loud and clear.

Receptionist was friendly and responsive. Answered the phone quickly and was able to schedule an appointment right away. Anthony arrived on time and was very professional, friendly, and courteous. He immediately put on booties over his shoes to ensure he didn’t contaminate the house. Very thorough inspection at a reasonable price. Highly recommend!

My experience was great and awful all at the same time. The awful part was our fault as the homeowners. We never serviced our septic tank from the day we built our house 20 years ago. When they pulled the cap off, well lets just say not one more shower could have been taken. Walt and Jose were professional and super personable. They stayed here well past dark in the cold. Suzanne is also wonderful on the customer service side. Thank you to all involved.

Every time that I have called New Era Plumbing, the response time is quick & issues addressed. They are my go to Plumbing Company & I am glad that I found them. It’s hard to find reliable & honest people & quality work done. Thank you Anthony for always being professional & detailed.

New Era Plumbing is awesome. Thank you for being so patient with our issues and for doing your absolute best to accommodate as needed. Our technician, Anthony was the best. He was very attentive to our needs and extremely friendly.

We had an emergency sewage backup in our laundry room. After 35 years we had never had our septic pumped out. Suzanne answered my call and was very nice and calming, scheduling service for the following day. The arrival of techs were delayed due to a lengthy previous appt. I was panicking. But Walt Pope and Jose Ilano showed up and were amazing. Within a couple of hours all was resolved efficiently with very reasonable pricing. We were lucky! Amazing service and worth the wait! Thank you New Era.

New Era is always very friendly when I call and quick to send someone to assess my problem. I needed assistance two days in a row for separate issues, and Anthony came out both times. Extremely professional, friendly, and efficient. I highly recommend New Era Plumbing and be sure to ask for Anthony!

Called New Era for emergency service with a house full of family members for the Holiday. Walt responded immediately, came within 24 hours, accessed the situation with very affordable solutions and we were back in business. Thank you New Era for your great customer service and quality work. The Millers.

I called ERA Due to a toilet backup that had ran to my first floor. Susan gave me an appointment within the hour. Anthony arrived and I was so impress he was knowledgeable, he found the problem and fix it. He was professional, courtesy and personable. I wish I could give more stars

Anthony was very knowledgeable and professional. His passion about his job and skill was evident. He was very eager to share tips and tricks of the trade to a DIY’er like myself so that next time I may be able to perform these repairs myself. Top notch service by Mr. Anthony!

Walt was AMAZING! The entire experience from start to finished was absolutely the best I have ever had. When I called the receptionist was warm, attentive and friendly. Then, when Walt arrived, he was so hospitable and hard working! Honestly, I will be telling all of my friends and family about Walt and this company because of how professional and warm my experience was with Walt. You guys are the BEST!

New Era Plumbing: Highly Recommended: BJ Johnson was extremely helpful, courteous, polite and informative on his inspection of our problem. It is nice to know that there is a honest and respectable company out there to help those in need. We will definitely be recommending New Era Plumbing to all of our friends, neighbors, and contacts and have them ask for BJ Johnson when they call. Thank You for your excellent and prompt attention to our needs.. Ray Hall Douglasville, Ga.

Although I did not utilize the service provided by this company, the inspector that came out was every professional and knowledgeable. He explained what I needed and recommended good quality products. They offer financing as well which was offered during inspection process.

Awesome plumbing company. Called that morning to make an appointment and was told someone could be at my home in a few hours. Anthony arrived and was so thorough explaining what needed to be fixed and he delivered. Kudos to him. He also gave me a military discount. Will definitely recommend to others.