Herr Funeral Home & Cremation Services

It is never easy when a loved one passes away, but I had extenuating circumstances with the passing of my mother. She had enlisted me the task of moving my brother’s remains to a National Cemetery that was going to be her final resting place. My brother having died from an accident while in the Air Force had been buried where my mom and stepfather had planned to be buried. Later, my stepfather whom was a WWII veteran decided he wanted to be buried at the National Cemetery, so my mom wanted her son’s remains moved to where she would be. Where was I supposed to even begin? In steps Gina! Gina worked her tail off contacting all the necessary people to make this, in my opinion, daunting task more manageable. She made multiple calls to the National Cemetery, the existing cemetery, the county, and myself to get the necessary information and paperwork completed as quickly as possible to get my brother’s remains placed as close to my mom and stepfather’s remains as possible. Gina kept in constant contact keeping me informed throughout the whole process of moving of my brother since I reside over 1,000 miles away. I will always be grateful to Gina for her compassion and professionalism with both starting the final arrangements for my mother and the complete arrangements for my brother.

After the sudden loss of my husband, Kristy and her team took care of everything for us helping to guide us through the process. Making suggestions without any pressured sales pitch. She did all the leg work for us by contacting everyone from the cemetery, insurance company and even delivered the flowers to our home. Her team provides the service of sending all the donations to the foundations for you and when I received cards with checks for donations in the mail they offered to process those for me as well. She has been following up and checking in on us to see if there is anything else they can do for us. Outstanding service!!!

My family has had to do business with Herr many many times over the last 30 years. I moved out of state nearly a decade ago. Due to the pandemic I am unable to travel home for my uncle's services which was very hard. I called to ask if any virtualization was possible and they made it happen for me. I'm so so appreciative for this; it means the world to me all these miles away.

I just lost my second son two weeks ago!!! I wanted to see him was told I needed to make appointment to veiw him as a mother an appointment!!! We were already in a new nightmare!! So I had my son move to Irwin Chapel in Granite City was treated with respect and understanding of my need to be with my son!!! On top of that was charged $799.00 for picking up my son after his truck accident. Where other funeral home even viewed this very high!! I will never recommend Herr Funeral!! My family has had many services there since 1994. Good luck to anyone who uses them!! Very upset mother Kim McGinness

Do not do business with these people. They will transfer your call to a third party even during business hours. My uncle was a world war two veteran, who made these arrangements 20 years ago. Before they were a conglomerate, I spent 20 mins calling different numbers trying to talk to someone at the brick and mortar building. Making funeral arrangements should not be this complicated. Someone who lived to see 1/3 of all U.S. Presidents and caught in multiple wars deserved more respect than this. Herr has let my family down.

Although it's been almost 3 years since we lost our beloved son Casey 12-12-2019 we will never forget how we was treated like they was rushing our service no sympathy at all spelled his name wrong on urn wouldn't go back r recommend to anyone