Botnay Bay Computers

I was quoted $325 to replace the screen on my daughter's PC laptop. The part came in the day before she was leaving for college. They got the work done for pickup at the end of day. There was some issues with getting the cover back on, and they helped out with making some software updates. PC looks and works great. They only charged price quoted, even though the effort to fix took longer then estimated.

Recently brought my business computer here for service! They did a great job! It operates so fast now and they cleaned up the issues I was having. I highly recommend Botnay Bay! Extremely knowledgeable and friendly, I am sure you will be pleased!

I have been doing business with Mark and Bud from Botnay Bay for years utilizing them for both my business and personal computer needs. Their knowledge, quality of work and customer service is beyond excellent. They respond quickly, accurately identify the problem and execute the solution. Would never think of using anyone else.

Excellent service. If the need were to arise in the future, I will use their services again.

Excellent service!! Great guys! Good price!

So very kind and helpful! 10/10 customer service. Thank you so much for all your help and knowledge.

What I like most about Botnay Bay is you get a real computer tech to help out with all of my tech needs whether big or small. Mark and his team has always, always, always, provided great advice and been available to help me when I need it. I would recommend them to anyone.

The technical skill and knowledge is only second to their kindness and customer support. Thank you for the quick turn around and quality work. My only complaint is that I wish the sign was bigger so everyone can see this awesome business and know where to take their computer for any emergency. Thank you again for fixing my computer so quickly. Highly recommended for any issue no matter how big or small Botnay Bay Computers is your go to hands down.

I purchased a PC from Botnay Bay six months ago the service was good in all counts. About a month ago I was having all kinds of issues and I didn't know what to do. I spoke with Mark Furlong and he said he would have one of his team look into it. I had a very busy day and noticed a voice mail on my phone. It was Mark's Technician Robert. He said the computer was all set and to give him a call. I called and spoke with Robert and he explained there was not enough memory in my computer and I needed to upgrade it. Of course all I could see was another expense what did I do that made the memory for short of my needs. Robert explained the situation so I could understand and of course I did add two large programs. Saving the best for last he not only added the memory and only charged me for one hour of service. I didn't need an appointment, they fit it in same day and explained to me in my terms. They are always polite and sincere. I am never afraid to ask a question. I truly recommend them for purchase or repair.

We recently had a new server installed at our facility. We needed cross platform support (Mac & PC), with the ability to share data across 6 networked computers. From start to finish this project took Botnay Bay about 3 weeks to complete. That included quoting the job onsite, ordering the hardware, and completing the install. In the midst of getting our new server configured, our old system crashed, losing 14 years of data. Bud and Mark worked diligently to retrieve our existing data, installed it on our new system, and got everything up in running with only about 1.5 days of downtime! Adding in the cost to retrieve the lost data, the final price was still lower than the original quote! Needless to say, we are thrilled with the results, and the professionalism with which this project came together! Thanks to everyone at Botnay Bay for your great work! You have just gained a customer for life!

Excellent service, super knowledgeable, totally saved my computer (a macbook air) when others said it wouldn't work. This is my go-to shop from now on. A++.

Great folks to work with. Gave us all the infomation we needed to make a decision to fix or replace our laptop. They ordered parts, fixed the laptop in one day after the parts came in, amazing!!!! If will use them in the future.

Mark and his staff provide a large range of product/services. Planning ahead with network expansion saves time and money. The team at Botnay Bay are a great asset.

Excellent service, extremely knowledgeable employees. Have dealt with them for many years and highly recommend them

They know what they're doing! Go-to on the seacoast, they're the best

Very polite and estimate is very reasonable..I plan on bringing in my computer....

THEY CAME, THEY CONCURRED THE MALWARE INFECTED BEAST ! Computer is working better then new. Thanks Mark & Bud.

You've saved my sanity yet again. Thank you for your steady good work!

Fixed my problem in 15 seconds.