DICK'S Sporting Goods

I am leaving this review based 100% on my experience with one of the team members named Meghan. During two recent visits, she went out of her way to help me a purchase and exchange. She was friendly, personable, and displayed a genuine interest in making my visit an all around great experience. I hope management and the Corporate office take note of how well she represents your company.

Came in to upgrade my original putter from my starter set. The staff member working in the Golf department (didn't catch a name unfortunately) was very attentive, and patient providing information and feedback about the best fit putters for my playing style. The staff member was very knowledgeable about the different types of putters, weight distributions, and overall feel and responsiveness tendencies of the different putters. I tested between 8-12 different putters before finding the right one for me. Huge shout out to the Golf Staff at this location. It's great to see that some people are really passionate, and fully engaged and invested in what they do. Keep up the great work!! I will certainly return to this location in the future for future golfing needs.

RYAN and KELON THANK YOU FOR HELPING ME WITH MY REFUND YOU HONESTLY SAVED THE DAY! Keep doing what you are doing. (I’m sorry but Valerie you were wrong about not being able to do anything. Plz do your best with future customers.)

Grant In the outdoors department is absolutely amazing he’s very helpful, knowledgeable, and honestly very professional. He did an amazing job with everything I needed and any question I had.

The gentlemen in the shoe department are always working hard and diligent to get you your shoes quickly. Keep up the great work guys!

Excellent in all respects. My son and I were greeted within about 2 minutes of entering the store. Staff is extremely helpful and courteous. Selection of products is great, and we found some UA and Nike there that we didn't see in other stores. Prices are pretty much retail but because many of the items have embroidered logos rather than a cheap transfer, I think the prices are fine.

Love my new shoes and Amy the sales woman that helped me was absolutely awesome. She was very knowledgeable and a huge help. Thank you !

I was looking for a spinning rod that I could pack for a trip. The sales woman was knowledgeable and very helpful. I found what I needed.

I had a great experience buying my daughter a bike here. Matt was very helpful with getting the perfect bike picked out and was so kind and the guy who cashed me out offered to help get it into my car without me even asking. Great customer service!!

Needed a paintball tank filled, as I use it for my aquarium. Called a few weeks back, machine was down. Called today and was advised that it had been fixed. I asked where it was located in the store, as I have severe lung disease and can't walk far at all. A very kind girl told me to come in and they would run it to get filled. Took 3 people to get the machine running again, but they didn't give up and helped me out. I really appreciated their willingness to help me and go the extra mile.

I did two curbside pick ups that were awesome. The manager and the bike expert both were patient and so helpful trying to decide how to get my bike in my small car. They tried multiple options and I ended up doing a third curbside order of a bike rack while I was standing outside which came right out and which they helped me with as well! They really went above and beyond all while standing outside in the 95 degree heat and wearing a mask. Thank you!

Much praise from me goes to the staff here. They're always awesome. The shoe section was mayhem and they were sorting it out with ease. Saw my favorite employee and my day is better. I like this store.

Great experience. The shoe department staff were patient and very helpful. Trystan and Zander were wonderful.

The staff people were very friendly and helpful. The store has everything! The prices are reasonable. My husband ordered a pair of shoes online that he took to the store to return. It was very easy to do. We've had nothing but positive experiences.

The place is packed on a regular basis; great selection, fantastic customer service, easy access from highway, helpful, knowledgeable and practical sports enthusiasts sharing outdoor experience with peers.

Even when you forget c-card at the register, the helpful staff, holds it until you return.

No ask how I know 😺

Thanks and good luck

Purchased a new hunting rifle there and had a great experience. The gentleman who helped me- I think his name was Tracy, was extremely knowledgeable and friendly. He helped me pick out a new scope and even mounted it, and bore sighted for me. I will be making all my future firearms purchases from this guy for sure!

Best customer service of any Dick’s I’ve been to. Been going here for whatever sporting good needs I’ve had, and I built a garage gym with a lot of products from this store. They have always honored price matching and military discounts. Rai runs a top notch store and has everyone that works there trained to give the best service you could ask for.

We drove an hour to get my husband his father's day gift .we were those jerks that are every retail employee nightmare . Nee arrived at 9 01 and we were so upset we came in late .
The manager Justin was hesitant to let us in because he didn't want his employees to be late for thier families .. despite all that we were able to pick up our item and he was super helpful and we were so grateful for his kindness . Thank you guys for making us super happy .

I like this store compared to other counties in Maryland. Its cleanier and has friendlier staff.

They had what I needed. I received very fast friendly service and there were plenty of team members on staff throughout the store including checkout.