Lowe's Home Improvement

The staff is amazing. We got help with a couple large items and 4 or 5 staff threw out the store answer questions and help load my vehicle . And have helpful tips. Best experience I've ever had at a home improvement store ever.

Zach is the man. He put up with us both at the pro desk helping us figure out a whole raft of stuff. Truly a man of the utmost respect, patience, and chill. Go give Zach a Christmas high five. -Potomac Pest and Termite Control

Need some sakrete mix to throw up some fencing post real quick..thought i had enough the first trip there..but seems i mis-counted..had to roll back over there to grab a few more bags..a staff member (kat) helped me out..got be a very good bargain on some open bags..am not afraid of getting dirty so i took her up on the cheaper price..so a big thank you to (KAT)

Just wanted to say thanks! Had a small issue from a delivery, I really appreciated the proactive support from the manager. That's why I go to Lowe's

A perfectly fine Lowe’s and never had any issues going here countless times. Always clean and normally there’s someone close by to ask for help if you need it. I also like the fact that the website has where items are located and if they’re in stock so it saves time and effort before I’m even in the store.

My wife enjoys visiting each week for new deals on plants. The selection is good and they maintain their inventory for a nice variety of full and partial sun plants. We will be back for the sunflowers this weekend….

The staff here is has been helpful to me on every visit. Especially staff member, Asa. Asa has asked me if he can help me find anything on every one of my visits. He is knowledgeable is always in good spirits. He's good vibes. If I was a manager at a Lowes, I'd want him on my team. Thanks Asa

To go to place
Bought so many plants that are on clearance

Love Lowe's! The workers there are very friendly and helpful! Very good prices too! Can't wait for Black Friday to do some tool and hardware shopping! Great deals advertised!
I did recently return here for a handle for my sliding glass door but they didn't have what I needed! There was a large amount of options, just none that would fit my door!
Still a wonderful store with plenty of great deals and options for home improvements! Good job Lowes!

Store was stocked and employees were great, very helpful.

Dean, in electric…stopped what he was doing to TAKE ME TO THE OBSCURE ELECTRICAL PART I needed.
That’s why I shop here…and not at THE ORANGE BOX!
Awesome!!

PLEASE USE THIS LOCATION IF YOU WANT GREAT CUSTOMER SERVICE! The store manager Johnny is top notch!!! And I write this with the highest regards!! While juggling many other store issues in tandem to my concern, Johnny not only helped with my issue at hand, he mentioned the MVP Rewards savings- that no one has ever mentioned to me before and he saved me over $500 instantly. BRAVO!!!! I spend thousands of dollars a year at Lowes and have dealt with many sales reps in different stores. So someone should have mentioned this to me years ago. Furthermore, Johnny made sure that my other sales needs were taken care of adequately with two other sales associates Syrah and Jerrand. They did a great job too!! Johnny was on the move in the store throughout my experience, but he followed up and came through on everything I needed!!! Awesome guy! Honestly, most of the time I am in many different store locations - which is a lot, the Lowes associates are not very attentive, much less the store managers. But this location deserves 5-Stars***** and A+ for their effort and excellent customer service. I know it's not easy to find people who really want to work these days and to find people who understand how a little bit of effort goes a long way in helping people get what they need. @Lowes Corporate- Please, Please... pay people like Johnny, Syrah, and Jerrand, who are making the effort to do a great job in your establishment, what they are worth to keep them around. We need more people like them in your stores! These kinds of employees make all the difference in your customer's shopping experience!
Keep up the good work Buckeystown Pike, Frederick, MD Lowes!!!

Outstanding customer service!!! We had interactions with 5 different employees today in different departments and each employee went above and beyond in their service to us! They were eager to help and very knowledgeable of their department. These fantastic employees made it a pleasure to shop at this Lowe's; they deserve to be commended. Thank you Frederick Lowes on Buckeystown Pike!

My local Lowes. People are very friendly and make you feel at home. Shelves are stocked well and the store is clean.

Had gone to a professional plumbing store and was kind of stared at oddly and not giving any assistance. Came to Lowe's on a busy weekday and met Russ in the plumbing section. While he said what I'm looking for in an exist he guaranteed me if I come back once I have this shower system setup at home he will absolutely be able to remedy the issues I have due to his experience. He was professional. Very friendly. Very personable. In the face and person I'd like to see coming into a home improvement store. What a nice guy.

Bought a new screen patio door. Excellent service by Marc, and the price was phenomenal. Marc knew his products fast friendly and helped me secure the sale picked up my product the next day. Thanks

I was just in your store to purchase a large outside light bulb. The young man that waited on me was wonderful! He knew his product and showed me other bulbs that will fit the light fixture on the other side of the house. It is absolutely wonderful to be the receiver of such awesome service. I'll be back to get the bulbs for the other side of the house as well. Thank you!

We dropped by to duplicate keys. The machine was too complicated for us. Luckily an associate noticed us and volunteered to make the duplicates for us. The store is quite quiet compared to home depo. But they have everything you cud need for home improvement.

Lucy was fantastic, she made my shopping experience so easy ,thank you

Love this place. Very organized