Waterman-Neely Insurance Professionals Inc

One of the Best! Michelle and staff are very friendly. They are always there to meet and help us. Quick Response. We were with the ex-owner, Carla and now with Michelle for over 22 years. If you are looking for an insurance agent, please contact them. You won't be disappointed.

We have been clients for several years and have always found them to be responsive, informative, and most of all professional.

If it weren’t for my daughter going out not the insurance business I would not be moving from Waterman-Neely. This group of professionals has gotten me through all of my insurance needs and two teenagers for over 15 years. Give them a chance and you will not be disappointed!!

Waterman-Neely made insurance renewal easy and assured us that we are getting the best possible coverage and rates. They contacted us well before our renewal date to answer questions and tweak our coverages. One less thing to worry about!

Let's be honest. Do any of us like considering the massive amount of decisions necessary to set up insurance? Michelle does! I was able to save a lot of money on my car insurance. She provided personal friendly service and good communication during the sometimes stressful process of changing insurance providers. I have plans that are tailored to fit my specific needs because Michelle took the time to ask questions and find the plans that worked best.

Michelle came as a recommendation after I expressed concern about my current Auto/Home Insurance cost. She explained options, was thorough and was patient with my every changing schedule to discuss. I am greatful that she was recommended. I am confident that she will "watch my back" and help me adjust accordingly as my life issues change.

Waterman-Neerly had provided excellent service in a timely manner. They have followed up with us after an accident not to check on the accident proceedings, but with genuine concern for my wife and our children. Michelle has been wonderful to us for over six years now and we wouldn’t choose anyone else.

Unbelievably helpful. All pertinent information to help us make a very important decision on what insurance company would be the best fit.
Remember, the cheapest monthly payment is not always the less expensive payment over the long term. Sometimes, (in my brain) all the time, peace of mind is number one.
Waterman-Neely is a very professional yet down home insurance brokerage house. They will help you find your perfect insurance company. Keep up the great work Michelle. I hope I spelled your name correctly.

The personnel at this office provides excellent customer service to me. Thank you!

An insurance company you will love working with! They are professional, polite and punctual. They work to get you the best deal for your money, return phone calls quickly and settle claims just as quickly. We have had them for 2 years and have never regretted switching to this company. Even after being involved in a major accident, I can still say they are wonderful to work with!

Michelle is so helpful, takes her time and explains everything in terms you can understand. She follows-up when she says she is going to and has a fast response time to emails or phone calls. I don't think you can go wrong with Michelle Neely for your house, car or anything that you need insured. (no kickbacks involved in this review. I wrote it because I believe it)

Michelle is wonderful to work with. I currently have severe health issues and she made it very easy for me to view my options with a video presentation and comparison via email. This was such a huge help. And of course got me great insurance coverage at a great price.

Michelle has been more than helpful in my search for the right insurance that fit my needs, she went above and beyond in all aspects of the process. I would definitely recommend Waterman-Neely to anyone who is currently searching for an outstanding insurance provider.

Michelle is always so very helpful and wants us to have the best plans. She suggests products we might need but never pushes. She goes above and beyond. I even called her once for a tow truck listing when we were in the middle of nowhere with a flat and no internet. Of course she came right through. Best agent out there, hands down.

I first touch base with Waterman Neely when I moved to Springfield; about a year later Abby was checking in with me. I always appreciated her customer service and attention. She is thoughtful and thorough and her follow up is rare. I would recommend Abby to my friends and family for sure .

As long as I've been with Waterman-Neely Insurance I have never had to do the "shopping" myself for home or auto insurance. They do the shopping for me and always find the best coverage with the best rate!

Michelle and the staff at Waterman-Neely are a professional, organized and caring group. They make the purchase of insurance seamless.

I had a wonderful experience with this agency! I called near closing time with an insurance issue from another agency. The Waterman-Neely agent was patient and took her time to ensure I had insurance coverage immediately. Waterman-Neely took a very stressful situation and solved it! I highly recommend this agency!

I researched several insurance companies for my home and autos, but Marc Waterman worked diligently on my behalf to find the best coverage and $$ savings. I think it's important that Marc has access to multiple insurance companies since one-size doesn't fit all.

Michelle Neely and team have made insurance easier to navigate. We appreciate their prompt and friendly service.