On The Run Shoes

My dad got great shoes and insoles here, and I needed a good pair of running shoes, so I took his suggestion and went in. I am SO glad I did. We were immediately helped by a friendly and no-nonsense sales guy who had been a competitive volleyball player, who explained exactly why I was having tendon pain with my current shoes and got me into an amazing pair of Brooks runners with supportive insoles. I cannot believe the difference it has made already. We live in Vancouver but visit SF every year and I think I’m going to come back here yearly to get a new pair of shoes!

A big shout out to my man MJ. He knew exactly how to help my flat feet problem and found the right shoe for me.

We had a good conversation and I gained so much knowledge about shoes that I didn’t know before.

So if you are planning to visit this store, just find MJ and you will be very pleased!

The staff here are incredibly helpful and knowledgeable. Huge gratitude to MJ who helped me find my correct size and understand why I’ve always had so many issues with shoe fits. Life changing! Thank you!

Amazing shoe store! I walked in, Ranae greeted me right away and picked out like 10 recommendations for me to try on. Let me run around with each pair and until we found the best ones.

I was in and out of there in 20 minutes with the best pair of shoes in my life!

I usually go here to buy insoles. They also have a great selection of running shoes and hiking boots. The staff actually know what they are talking about and can help you find the right insoles and the right shoes.

Fantastic experience at On the Run! Was in the market for running shoes after wearing down my old last pair. I was promptly helped as I walked into the store and had amazing personal from MJ! He taught me all about the mechanics of the shoes and the biomechanics of my feet, for me properly and was patient as i tried 4 pairs of shoes while doing little jogs around the shop/out front for each. After finding the perfect pair he also gave me some pointers on my casual shoes i had walked in with. Great experience all around!

I came to San Francisco and took no good shoes for long walking. I felt pain and went to this shop for both new comfortable shoes.
I was surprised because I got information about my feet, tips for choosing shoes and how to lace shoes correctly.
This is the best customer service ever!
Now I'm walking around all day and feeling OK 😍

My podiatrist recommended this place and I got the full treatment! Spent an hour with Tomask, who was amazing, and with all my needs, including vegan shoes, I was able to walk out with a comfortable pair of walking shoes and sandals. Will be back.

This place is wonderful, I always feel like family by the time I leave. The staff takes pride in what they do, they speak from experience and they will go out of their way to make sure you’re taking care of your feet correctly! Shout out to MJ for teaching us the ways of the butterfly loop!

Had the best experience with Tomek our salesman. My friend and I came in straight from a run and he was more than willing to help us figure out all of our fit and foot pain issues. Tomek was incredibly knowledgeable and personable, we both left with new running shoes and cork inserts that feel amazing. So happy we stopped in! Felt very well taken care of and educated by this experience. My friend and I both agreed it felt like a PT session. Amazing!

Seriously great shoe store. Learn about your feet for the first time. How to lace shoes and more. MJ was the best shoe salesman I’ve met.

I've shopped here many times over the years, but had not been in since 2019, pre-pandemic. I'm happy to report that the service is still amazing. My feet have changed over time and what worked for me before does not work now. Eric was so knowledgeable and helped me find the perfect running/athletic shoe for my hard-to-fit feet. The inserts he recommended have been a game-changer. They have a great selection of athletic shoes, although I do wish they had a better (larger?) selection of fashion shoes. If you're a local it's easy to get there on public transit, and if you're driving there are 2 nearby small parking lots that are very convenient.

Great store! Excellent service. Tomek is very skilled and he helped me get the right running shoes for my wide feet. He spent over 1.5 hours to ensure I had evaluated all the options and selected the one which was best for me. He also told me many helpful exercise for legs to help in the long run.

There are so few actual shoe stores, with actual sales associates who are trained and specialize in actually helping customers find shoes that work with the individual. So when you find a store like On the Run, you need to appreciate the craft and the culmative years of training and experience of their staff. The will measure your feet, they will ask you questions, and utimately, find shoes that are functional, stylish and best of all, work for your feet!

Don't abuse this privlege by using them to try on shoes to only later buy something slightly cheaper online. This is a SERVICE, and you ultimately get what you pay for, so please respect and support this small business.

Cannot say enough about MJ and Rachel, who helped me and my daughter (with super hard to find shoes for her feet) find numerous pairs of shoes over the years.

On The Run is an excellent shoe store! Warren is passionate about footwear and truly knows a lot about footwear specifications. Not only are they knowledgeable, they are super friendly! Always willing to go above and beyond for people! Truly genuine and care for their customers!

Incredibly knowledgeable staff who take plenty of time with you. They let you try on shoes and inserts and key you walk around the block to really try them out. If you buy shoes, you have a two week window to bring them back.

The only place I purchase shoes in San Francisco. I came in after not visiting for three years and MJ remembered me, helped me figure out what shoes I needed, and even somehow got me a discount. I was in and out with new shoes (and less foot pain) in less than 10 minutes. Shout out to MJ- your passion for what you do shines through in the way you care for your customers.

Great selection and personalized service. We've been coming here for years. When my teenager was told by his pediatrician that he had flat feet and would benefit from additional support, we brought him to On The Run. He was given an assessment and recommended orthotic inserts. He's been amazed with how much better his feet feel. Every time we visit, we walk away impressed with the professionalism and dedication of the staff.

I visited On The Run last month and I am so glad I did! Over time, I've found that the splay of my toes has become wider and regular running shoes rub the sides of my big and small toes which has led to ingrown nails. For years, my podiatrist has instructed me to get shoes with a wider toe box and I never did until the pain was too much to bear. Enter On The Run! I walked in and had the best experience with Joe. He schooled me on the best kind of shoe for my feet. My Nikes were too narrow, and the Hokas I was interested in buying would be a bit too wide. I ended up purchasing a pair of Brooks which I would have never considered without Joe's help. I've had them for over a month now and my shoe feel amazing. I have no pain and it feels like I'm walking on butter. Thanks Joe, 10/10 experience.

On the Run helped me 1000x more to relieve my foot pain than my Kaiser Orthopedic Surgeon did. The staff is extremely genuine, knowledgeable, and truly takes the time to find what shoes you need. Couldn’t recommend this place more!