UScellular

Chris did a phenomenal job at helping us get new iPhones. He is very professional and you can tell he really cares about helping you get exactly what you're looking for. Very time efficient and we appreciate his dedication and hard work! Thank you Chris and all of the other employees at this location for being so wonderful and helpful! I would recommend anyone to check out us cellular!

David Heim is a great customer service representative of your store in Pinetree Plaza in Janesville WI. He is the manager of this store and is very much in tune with the public and his staff. Handles himself in a very professional manner. He helped me purchase the phone I needed and was very helpful with any questions I had.

Thomas was super helpful, knowledgeable and friendly. Would recommend him anytime and this location anytime. We had a much better experience here than the other store in town.

We added an account, upgraded a phone and spent a good portion of our morning at US Cellular in Janesville at the Pine Tree Plaza. We had many questions but Jose and Ester were so patient with us and made sure we were comfortable with everything before we left the store. I am so appreciative of their dedication to best in class customer service!
The rest of the staff was great as well- talking with us as we waited.
I highly recommend US Cellular for your phone service and especially this location and this team to get you started!

Chris Burton gave me excellent service for my long time loyalty to us cellular. Thank you very much

I always work with Jared at this location. He’s awesome! Thorough and knowledgeable in all things Cellular. He’s often busy but is great at communicating a good time for less wait in store. I appreciate his service and only work with him. He’s kept us coming back to US cellular longer than we would have because of his amazing service and commitment to his customers.

We have been using Jared at this location for over a decade I think!! He is always super helpful. We drove from Brodhead just to work with him. He goes above and beyond what his job actually calls for. It’s a nice friendly location, where you don’t feel over whelmed when you walk in. Clean and pleasant store. When I contact Jared about phone issues he always replies and helps any way he can. I know that I am getting the best deal available when I talk to Jared! He even worked with me from Mexico when my phone over heated! Got an old phone of mine taken to the store and he moved my activation to that phone so that we could see travel updates that only went to my phone number! He’s also been super sly about helping me get phones for my kids as gifts and keeping it on the down low. Could not ask for a better sales guy.

Jared is so knowledgeable and helped my husband and I figure out the best/cost efficient plan for our needs. He explained it so we both understood things and felt he really had our best interest in mind. We were ready to try another carrier due to being caught off guard and our bill charged almost double for using data overage on our trip that we didn’t even know would happen! Jared talked with US Cellular on our behalf and helped make things better for us as much as he could. We’ll stick with US Cellular because of him and his caring way!

DeMarri McCoy was extremely helpful with getting my mom set up with a new phone. She is so knowledgeable and professional. You couldn't ask for a better employee. I was also in the store today and before I even got in the door she was up and greeting me asking how she could help. Thank you for everything DeMarri!!

The staff was exceptional
David
Danielle
Ester
So pleased and so very helpful!
Recommend this store for service always!!!

I got a new phone and worked with Chris Burton very friendly and helpful

When Quality Cellular set up my new Apple SE phone, the rep misspelled my last name. I returned to the store a few days later to have it corrected. DaMarri was the first available rep. I am so glad that she is the one who helped me. She is excellent. Her customer skills are top notch. She understands that those of us in our later years are not wise in the ways of modern techology. She is not condescending. The next time I encounter a problem with my Apple SE, I will definitely ask for her assistance.

We have dealt with Jared a few times and he is amazing and knowledgeable of every device we have ever bought from us cellular. Jared goes over the top to make sure that we are happy. I would definitely recommend him to anyone looking to get service or a new device.

This is the only place I ever go when I need any kind of phone help. Jared is the best! He has been my go-to person for over a decade. His customer service is great, he knows the products really well, and he always looks over my entire account to make sure I'm getting the best bang for my buck!

My family and I have been going to this location for years. I can not say enough nice things about Jared. He has been helpful in multiple situations over the years. We really appreciate his customer service and have recommended him to friends and family.

I have been going to U.S. Cellular for years and have always dealt with Jared Dutcher. He is so knowledgeable and patient. He always finds me the best deals and answers all of my questions. He is very personable and easy to work with. I would highly recommend him to anyone looking to get a new phone!

I've been dealing with Jared Dutcher for several years. Jared always takes his time, extremely thorough with all of the products, and helps me decide what's the best fit for me. Jared helps me with every question or concern any time day or night. He is such a valuable person to your company. Ive referred several people to him and will continue to do that period.

Excellent service! Paul and associates were very helpful with a team effort to complete our requests.

I've had awesome customer service from here for years. Jared is my go to sales representative. Hes always answered my questions, looked for the best plans that fit my family. He also has on several occasions helped me through technical issues/glitches and anything that went wonky with our phones.

I highly recommend this quality cellular uscell store and always ask for Jared

I just had the best experience purchasing my new phone!! For some reason I always have gone to the one on Milton Avenue - that will never happen again!! I worked with Avauntrez and he was very knowledgeable in all of the phones and hooked me up with the best one for my needs! I'm not a real 'techy' person so I really appreciated that. I was able to visit with his coworkers and they were equally as good and nice!! After I left my phone wasn't working in my car, so I went right back in, and Avauntrez came out to my car and set it all up!! So cool!! You will not be disappointed if you visit this US Cellular!!