Korum Lincoln

Where do I begin. I fired Tesla and moved back over to an American brand. I couldn't be more happy.

I'm in love with my new 2024 Lincoln Nautilus Reserve Hybrid SUV!

I want to send a special shout out to Sean January. Talk about somebody invested into the knowledge of the product that he sells. I am so impressed by the level of care, patience and competence that the Korum team demonstrated. I was rather indecisive, and for sales professionals, that can be extravagantly frustrating. Nonetheless, Sean, Mark,.and Tricia showed me care and patience and I will never forget it.

This has been the best car buying experience of my 47 years on the planet.

We’ve been wanting a quiet, comfortable and luxury SUV so popped in to check out the 2024 Nautilus we’ve researched. Micheal was great! He asked all the right questions as to what we were looking for, and very thoroughly answered ours. Korum has a nice inventory so finding what checked all the boxes and in the perfect color we just couldn’t leave without it. We are very happy customers and highly recommend this dealership. It’s very classy, clean and everyone we spoke to were so kind. It was late and closing time, but Micheal very patiently made sure we were all synced and set before we ever left which was awesome.
Thank you Michael and team for everything.

We started out 6 months ago looking at the 2023 Aviator.... didn't find the exact one we wanted, but Trisha Rice did an amazing job of following up with us. Periodically we would drop in the dealership to see what was new and that's when we found our 2024 Nautilus which we bought right off the showroom floor! Thank you Korum Lincoln for a great experience!

We love our new Lincoln Aviator that we bought from Korum Lincoln. Michael is an amazing sales person. Not pushy, very informative and helpful beyond our expectations. Even brought the car to us after we had a couple of add ons. We would definitely go back when we are ready for our next car.

We purchased a brand new 2024 Nautilus, not without some hiccups in the computer’s set up/system…however the dealership has been very good to help and get things updated to work well. My service advisor for both this vehicle and my previous Lincoln is Jaimee, who is a gem to work with, great follow though and top notch customer service…a fabulous asset to the dealership.
Our salesman was not super up to date with the new features, but another salesperson, Trisha Rice, stepped right in and helped us out tremendously…she got my phone synched up to the car and explained a lot of the features of the car so well…all in all I’m a satisfied customer once again!

Our overall experience was exceptional. When we entered the parking lot my husband started opening doors on cars and looking inside. This very friendly lady, Trish Rice came out and asked us if she could help us find anything. I figured it would be like all car experiences and we would get harassed, but I was pleasantly surprised she took us to each car. We asked questions lots of them, and she found the answers to all of them. We never felt pressured at all. We looked around as much as we wanted to made a decision took a test drive. We then started the process of purchasing the car. Trish did as much as she could do with us gave my husband and I time alone to discuss and make our decision.Trish took the time to sit with me in the car and set items up and explain functions and gave me her number to call if I had any questions. Thank you Trish for a pleasant experience buying a car.

Sean did a great job of showing us all of the features of the vehicle. He's been very responsive to handle any issues that we've had.

I dread buying cars or making large purchases. However, Korum Lincoln, and Michael Roberts, changed that experience! No hard sells and stress free answering all questions. I highly recommend Michael if you have any hesitations!

Korum Lincoln in Puyallup gave us the best experience we have had in purchasing a vehicle. They allowed us to do most of the paperwork at home or via zoom, allowing us not to have to spend so much time sitting and waiting at the dealership. The reveal party when we picked up the vehicle made us feel so special, and all the additional options that are offered can be a lot of fun to consider. Our sales person could not have been better. Trisha has been so helpful and thoughtful! Even calling after sale, making sure we are doing well with our new vehicle. She was so much fun to work with; I almost wish I had to buy another car! Highly recommend Korum, Lincoln, in Puyallup.

We are always treated with respect and leave feeling special. The staff are stellar and always go out of their way to assist. They pick up the car for service and drop it off and bring a Starbucks coffee. (Unless we’re waiting for the car in the shop) they are such a great team. It was the best experience purchasing the vehicle too. We bought a Lincoln Corsair, Electric/Gas. We would definitely buy another vehicle from this dealership, Lincoln in Puyallup, WA 👍🏼🤗

Frank Portis was great. I have never had a better experience buying a car. He took us from test drive to finishing paperwork. Again. Blown away. Highly recommend Frank and Korum automotive group.

Update -2/1/2024 Jaimee - you are amazing and you always deliver top notch service! You are a good representation of the Lincoln brand. Thank you for always making each visit pleasant and enjoyable.

Update 8/16/23- I just picked up my new 2023 Navigator, and as always, it was an amazing experience! Thank you, Mike, Frank, and Mark, for making everything work. You guys know how to make a client feel special! The car delivery was top-notch!!

Extremely happy with the oil change service; it was completed within a reasonable time. Upon arrival, my car was cleaned, and the staff even filled up my windshield wiper fluid. Not to mention they are always professional and extremely welcoming! Highly recommend.

Jaimee and the team at Korum Lincoln always take great care of my MKS. I feel confident in their abilities. The waiting area is very nice.with Starbucks and goodies too if you need to wait. I would highly recommend Korum Lincoln and ask for Jaimee!

We recently purchased a vehicle from Korum Lincoln and it was the best experience we have had purchasing a vehicle. Our sales representative Trisha Rice made the entire experience easy and enjoyable and we would not hesitate purchasing from Trisha / Korum Lincoln on any future vehicles. Also the General manager Mark Archer was proffesional and personable . Thank you Korum Lincoln for creating such a such a pleasant environment and great staff !

Service Specialist Jaimee and the entire service department was great. Korum Lincoln has set the bar for the customer Lincoln experience. I look forward to buying my next new Lincoln from them.
Steve

I recently had work done at Korum. Unfortunately I could not miss work to do so. I was able to set up in the lobby, conference call, and work away! Snacks, drinks and Wi-Fi were an added bonus! Truly the Lincoln Experience every time you are at Korum!

Frank Potis was a [leasure to work with in purchasing our Aviator! I will do it again! (When it's time)

Took my '22 Corsair GT (PHEV) in today for a routine service and was surprised to be done and on my way in about an hour!! Excellent service and my service advisor, Jamie, was extremely knowledgeable and helpful!! What a great experience!! Really top notch!!

We bought our first Lincoln from Korum and Sean made our experience amazing. He is the reason we will buy Lincoln SUV’s from now on.

I cannot express enough how wonderful it is to deal with the folks at Korum Lincoln. I had the pleasure of taking my vehicle to the newly opened facility for service and felt very well taken care of. They left my car in great condition under the hood & outside of it. The new facility is very well appointed & comfortable if you need to stay awhile. I'll continue to have my vehicle service there & will definitely buy from them when I'm in the market for a new car.