Mavis Discount Tire

Had a great experience with the guys at Mavis on Fairport. Came in mid-morning after getting a flat and they were able to get me in and patch the tire free of charge. Will definitely be coming back to this location in the future.

These guys did a great job and offered great customer service to me when I needed to replace two tires. I called the call center number and was scheduled an appointment and told it would take 1 hour. I brought in my car and the guys explained the number I called was a call center and doesn't actually speak to the individual location that they are making appointments for and because of their lineup it was going to be 3 hours. Despite this poor system of scheduling appointments, the guys worked with me and found a time that was good for my schedule and the next day I came back in and they got my car in and out even quicker than they estimated. Everyone was super friendly and helpful. You can tell they deal with the call center making scheduling mistakes all the time but they did a great job to remedy the situation and communicating with me to make everything right. Very happy with the service and I would recommend them highly.

Been going to my dealership for oil changes for probably 8 years. Decided to swing by on a whim, had some extra time. Not only were all the guys super friendly and got me right in for an awesome deal. But I gotta comment specifically on the AM J.D. This guy was the real deal. Asked him some questions and even though he was busy he took the time to give me answers. He didn't upsell me or try to talk over my head. Just a genuinely nice guy. I will be returning and recommending to everyone because it is a solid place for car related issues, but mainly because of J.D.! Keep it up guys.

The absolute best place you could go!
I strongly recommend this specific location. The employees are incredibly friendly and knowledgeable. They repaired my tire in a very short period of time. Be sure to go to this location, they will ensure you are well taken care of! 10/10

I had bought a car that had completely bald tires, and went here because it was close by and the tires I needed were on the cheap end. I went in not really expecting much and ended up having the best experience! Desmond, who was working with me, was really awesome and got my car in over 2 hours early. And on top of that, he found me tires that would take $60 off the total! The car drives great and they got it done before my original appointment was even supposed to start. Great place!!

Exceptional service at Mavis Tire in East Rochester! The staff was knowledgeable, efficient, and went above and beyond to address my car’s needs. Quick turnaround, fair pricing, and a friendly atmosphere. Highly recommend! Thank You JD and management

Great Service. I had made an appt for the next day and they called to say they had time the same day! Very helpful and friendly service in addition to great prices. I was in and out in under an hour!

I just got tires put on my car and Rome treated me and every customer that walked in with above and beyond customer service. I could tell they were busy but he kept everything moving quickly and efficiently. He made the process of getting new tires very easy.

I purchased 2 tires for my car and I was livid with my brother for not getting the money for the bill into my acct. So I had to sit at Mavis for the whole afternoon with nothing to do. Everyone was so nice to me.

Had a bad run in with some bolts and nails on my tires.. JD jumped to help me after two other places turned us away. I only had about 5 miles of life left in my tires and they weren’t able to be plugged. They had the tires at a great price- and they took care of it right away.

I went for 4 tires installation and oil change and emergency brake on my car snapped when Mavis mechanic started work and had to engage the break. I know my car is old and cable was rusty. Guys were super nice and replaced the cable for free. Awesome experience. I will definitely go there again.

We were on our way to the mall when we got a flat tire. We called this store and they got us right in and fixed our tire. Very fast and quality service. In and out within 1/2 hour.

They were able to fit me in without an appointment, able to get the job done quick. Staff is very friendly and knowledgeable! Just moved to the area so will know where to go in the future. Highly recommend!

This place is amazing with amazing people. Absolutely massive shout out to JD who went above and beyond and even FURTHER- from doing extra work to make sure i was satisfied, to even offering to PICK ME UP and bring me to my car and skip the Uber! Can’t find customer service like this these days man.

Professional, direct and precise. Very reliable and efficient. JD was great explained everything clearly very knowledgeable and informative. Found a new team of doctors (mechanics) for my vehicle. He deserves a raise For the new year. Hohoho merry Christmas and happy New Year’s He helped come into my new year safe

My wife got a flat Sunday and even though they were booked solid they still took us in and repaired the tire at a very reasonable rate before they closed. Manager was a very nice guy. Thanks to the manager and employees at Mavis Fairport Road.

Great manager and crew last night. They got me in and out in less than 40 minutes, were kind and answered any questions i had honestly which is a refreshing change for a car shop.

300 miles from home and noticed a screw in my tire. Brought it to Mavis and they brought me right in and put a plug in to get me back home. Excellent customer service. Highly recommend!

Had tire installation done here. They were slammed with overbooking but were still able to accommodate me in a very reasonable time, and were very courteous and professional. Recommended, and will certainly return next time I need tires installed!

Rome and staff did an outstanding job with wheel alignment and new wiper blades all around. Very courteous, knowledgeable and overall outstanding service!! I will definitely be coming back here and would highly recommend!