Newton Decorative Hardware

I called Newton Decorative Hardware looking for a part for an Emek lock. The gentleman on the phone said while he couldn’t be sure he had the exact item, he said come on in and he’d find me something that would work. When I got to the shop, the same gentleman found the part I was looking for in a box of spares, handed it to me, and sent me on my way without charging me a cent.

While I doubt they can give away items for free on a regular basis, this type of treatment shows a level of customer service rarely seen any more.

I will definitely shop at Newton Decorative Hardware in the future!

Have been several times and love this store and the employees who work here! Susan is wonderful, super easy to work with, and has a great eye for hardware! I have also worked with Rich and he offers creative solutions to problems you have - whether it be new construction or retro-fitting old. Mark is an excellent locksmith and was able to key all the locks in my home to one single key in a morning!
The store offers a wide variety of locks, knobs, pulls, etc. Choosing hardware is difficult to do online. Pop into Newton Decorative Hardware and you can see, touch, turn, and pull to find exactly what you need/want! Did I mention that their turn around time is fast?! You can choose to pick up in the store or have your items shipped directly to your home. This store is a gem!

A lot of stuff is (neatly) crammed into this small place. And it's easy to fly right by and miss the driveway completely. But if you manage to turn in, Susan will take good care of you.

Rich was great! Highly recommend them!

Very knowledgeable and helpful

Great service