GoWireless Verizon Authorized Retailer

Caio and Wagner are nice respectful young men. For someone who is way behind on the current technology, they are wonderful. Spent time enough to make sure I was comfortable with my new purchase before I left the store. They offer much better service than the Verizon store down the street.

I had an amazing experience at Verizon. The employees are very friendly and helpful. Easy to communicate with. Easy set up with getting the new I phone7. Policy review for my phone were quick and brief.Billy was my Verizon associate that helped me, wonderfull personality really helpful.Transactions were smooth, overall great experience.

I've got to give props to a place that helps me increase my Internet speed without charging me a dime extra. I had come in to return my old router and Caio, a really helpful associate, asked me how the new one was. I said to be honest, it was marginally better so I was disappointed. He then took the time to suggest to me a different way of connecting the device (WAN not Coax). I got home, tried it, and the difference was night and day! The customer service at this store is top notch. I'd go back for future help/sales.

I moved and couldn't get service for FIOS at a new place. A Verizon Supervisor gave me a ton of grief on the phone and said I had to pay an early termination fee. The manager at this location walked me through what I needed to do and now I am getting my fee refunded. Sorry, I forget his name, but he was great!!!

Went there to pick up my new i Phone XS Max with Hendricks and i’ve never had such an easy smooth process of getting my new phone. Hendricks educated me on the best plan for me and basically broke down everything simple and easy to understand. I was in and out within 30 minutes with my new phone ! Highly recommend this store and the Sales rep Hendricks!

My mom and I had a wonderful experience at this store today. Steven was awesome and helped us a find a plan that worked for us. Will definitely be returning in the future!!

I'm new to this store, for 15 years I have always done business with the Verizon store on Rt 9 by Bed & Bath. These stores are night and day, will never go back to the other. Brandon has been great to work with, if everything continues to go as smoothly has it has been (renewal) I will make sure to tell all my friends. Friendly, has not tried to "over sell" as the other store and his recommendations make sense. I told Brandon trying to decide plans is as painful as buy a car, but that hasn't been the case with this store. No pressure.
FOLLOW UP TO MY REVIEW ABOVE: picked up my MAX today, again customer service amazing, NO PRESSURE, Brandon is excellent AND HE helped me figure out a better plan for less money!! WHAT THE HECK! If I ever start a business I'm hiring him to work for me!

I recently went to the Verizon (Amcomm) store on Worcester Road and Temple Street in Framingham to pick up equipment. When I arrived, I was more than surprised to find out that it is not just for equipment pickup; it is a full service store handling Verizon FIOS, Quantum, Mobile, and Internet plus more. BUT...the best part of this store was their Customer Service. I was privileged to work with Billy who was able to upgrade my services cost effectively for our FIOS, VOIP, Internet and our mobile phones. He had an amazing grasp of the plans offered by Verizon and how these plans would best benefit us financially. He was incredibly patient, very knowledgeable, extremely kind, and always available to answer my questions. He spent time going over every aspect of the equipment and explained what to expect on our future invioices. Before I left, he made sure to let me know how to contact him if I had any questions. I left there feeling like I had made a friend and that I wasn't just the "Customer" next in line.

I would also like to add that everyone else in the store was also extremely customer friendly and very knowledgeable. Excellent Customer Service! A+

The customer service was great and helpful. Also I observed the staff assisting an older couple with respect and kindness. It made me feel hopeful there is still retail personnel with morals.

In a industry normally full of frustrations, Amcomm Wireless could not have been more helpful in helping my family setup both our Verizon Wireless and FiOS services!! Billy went through numerous options with both plans to make sure we got everything we needed and nothing we didn't. I highly recommend this store for all of your wireless and home phone, TV and internet needs. They are all extremely patient and helpful!!

Lindsey and Tom were personable, helpful and quick with all of my needs, and were honest with what would get me the best bang for my buck. 10/10 Very pleased with my experience there.

This Verizon store was very welcoming! My representative, William Baldelli, was extremely knowledgeable and explained everything in great detail! He made the process of setting up my wireless service a few months back, easy and enjoyable and just recently my Internet and fios as well! I would highly recommend him to help you with your fios, internet and wireless services!

I had a outstanding costumer service from Joao Wagner . He was a great help and so knowledgeable in handling some issues I had from My account . He took his time and guided me trough the process .

When I went to the Verizon Wireless store at 1245 Worcester Rd. Framingham ( next to Macdonalds ) I was pleasantly greeted by a young man named "Digeo" who was extremely knowledgeable when it came to the cellular phones and the Verizon cable boxes. I had several difficult questions regarding their cell phones and cable boxes as well as the plans for both items. Digeo was able to answer all my questions and made sure I understood all his answers to the point that he wrote down some information for me so I wouldn't forget certain steps when it came to set-up and programing both the cable box and cell phone. Sure enough when I got home I was able to program both due to his clear instructions and notes he had written down for me. If there is any Verizon employee that deserves credit for his hard work it is Digeo.

So this is the FIOS store where you go to drop off equipment. Store is great, just a gripe on how it is not clearly identified on Google and address is identical to verizon wireless store in Natick. Cable and internet are here too unlike the other worcester road locations in the area which are wireless only.

Billy Baldelli once again was excellent! Great demeanor, knowledgeable, most helpful like last time. I tell my friends and family to contact Billy! He’s wonderful.

The Verizon store at the corner of Route nine and Temple Street in Framingham is a gem. The technicians are awesome. The store is never crowded and the technicians are always willing to help. I highly recommend this Verizon store!

Really nice experience today at the Verizon store in Framingham - had lots of questions and they were all answered clearly and with a smile.
A pleasure doing business with them!

Came in for a screen protector for my phone. I was assisted quickly. They put the protector on it nice and straight. Great service. Would recommend to anyone.

I come to VZ only when Caio will be here. He is incredibly talented and helpful. A real sweetheart!.
I am 82 years old. He is 19. The perfect person to help me.