Wayne's Auto Repair

Explained everything to me clearly and very knowledgeable. I’ve been to other mechanics where it has been like pulling teeth to get information about the problem or they spent the entire time trying to sell me things. NOT these guys! In fact the person I spoke to first suggested that I contact the other shop to see if there was still a standing warranty on the repairs so I’d be able to save money. They gave great advice on how to better care for my vehicle, all in all an amazing experience and I will be back!

Amazing service from the time you call them over the phone through getting your service done. I normally don't write reviews so this is an exception. They look at it from the customer's point of view and hence a step above the best. My 9 yr old CLS 550 now drives like new!! Happy overall and motivated to own my car for longer.

Wow, wow, WOW! 10/10 for Wayne’s! These guys are miracle workers! My car was in need of serious repair. Largely due to their Service Manager, Sean, who had to deal with the madness of my 3rd party warranty company, to top notch, expedited, affordable service, and outstanding craftsmanship, I would be extremely hesitant to have my vehicles serviced anywhere else (in fact, I wouldn’t)! From ownership and senior leadership, who were heavily involved in my taxing situation, to their INCREDIBLE staff (Louie and Angel), led by Sean “The Magnificent”, it would be foolish give a second thought to even consider another auto repair shop. I found their quality of service to be second to none and they treated me, my family, and my vehicle as if it/we were their own. Wayne’s is a hidden gem and I couldn’t be more grateful knowing that in our new world of lackluster work, “Old School” mentality, service, and individual care still exists. You will find it at Wayne’s and be as thrilled as I am!
Kindest regards and gratitude to Sean, his staff and ownership for having to deal with the likes of me (I can be an ***!), I cannot thank all of you enough! And in the event that I need nearly perfect service again, I am, obviously calling you … and I wouldn’t blame you for a second if you were hesitant to take my call - lol ;) Thanks again!!!

Very professional and a quick turnaround for my damaged vehicle. Excellent customer service. Will take my vehicles to Wayne's from now on.

My car needed wheel alignment, oil change and new rear brakes. This was not the first time I have taken my car and they know the history of my car. Their personalized service is great in addition to the great knowledgeable makes this place my number one. For me, customer service is priority and they know how to deliver value to their customers. I trust their honesty and professional work.

Sean took care of analyzing and estimating the repairs needed. I’m very happy I took my car there for a second
opinion because they found an issue that the dealer didn’t; even after charging me $99 for a multipoint check! They saved me 30-40% over dealer estimate because I’m sure I would’ve ended up back there if I had done what they recommended! They delivered as promised and I highly recommend them.

This was the first time using Wayne’s Auto Repair. I had purchased a used vehicle through a private sale and brought it to Wayne’s for an overall inspection as well as new tires. They did a very thorough job and did not at all take advantage of the situation by recommending items that weren’t really needed. Very honest and ethical people, in my opinion. I’ll be going back!

We were visiting my daughter for Thanksgiving and our Check Engine light came on. Called Wayne’s to do a diagnostic and they got me right in. After diagnosing a faulty thermostat, they scheduled us for a repair right after the holiday. They fixed the problem at a very fair price and we were able to head back to Florida on schedule. They were very fair, very accommodating, and very reasonably priced. Would highly recommend!

Initial quote to replace 1 headlight >$500.00! Actual cost, <$200.00. NICE!

I took my car here to Jason for a second opinion on some vehicle cost quoted me by another repair shop. First, Jason was really busy gave me a quote 250 less than other guy and told me the other services the other guy wanted to offer for $3000 was not needed. He even fixed a couple of other minor things at no charge without telling me but I knew he did. If you need an honest place to go and work done right at a great market price go here. The only negative is you will have to drop your vehicle off and wait a few hours or a day because they are so busy but that’s just a minor inconvenience for having a job done right at a good cost.

They are honest and very helpful. I thought I had major problem with my work truck and it was just a simple computer reset. Highly recommend.. pricing was very reasonable too. They are fairly hidden Google tried to direct me through a gated community

Absolutely excellent experience at Wayne’s Auto! They always take good care of me and get all my repairs done right for a very reasonable price! Jason is always super helpful and very informative. I definitely recommend bringing your car here

Wayne’s had an opportunity to charge me hundreds of dollars for a repair that I had agreed to, and which it turns out my car didn’t require. They fixed my issue and the final bill was much smaller than originally assumed. I appreciated their prompt, professional and friendly service and will return next time I need a repair.

We are longtime "clients" of Wayne's Auto Repair-Powell. Jason and his team are professional, knowledgeable and always helpful. We are a multiple driver/car owner household and all of our cars are/have been serviced by Jason's team. Last night I picked up my car after hours. It started and drove so smoothly. The best it has driven since I bought it (used) two years ago. Thanks guys!

Great experience from first call to end result! I had rodent damage to wiring that was pretty extensive and many other issues as well. Jason was great and he took care of my vehicle and had it back to me in two days! I highly recommend Wayne's!

Nobody enjoys when their car breaks down. It's inconvenient and expensive. I had already spoken to a dealership about a repair on my vehicle and had a ballpark number when a friend suggested that I call up Wayne's. I spoke to Jason on the phone, and he was incredibly personable and friendly. He didn't give me an exact number, or much of a ballpark figure, but had advised that the repairs at Wayne's typically run 15-20% cheaper than they do at the dealership. After seeing all the positive reviews on the internet, I decided to give them a shot. They had my car on a tow-truck 2 hours after I hung up the phone.

The next morning the staff had called me with a few questions to better address the situation, and although they told me that I would have an exact estimate that afternoon, but they actually got it to me by lunch. Jason hit the nail on the head with the ballpark figure; the repair was 20% cheaper than what I would have paid at the dealership (the estimate had already included tax), and on top of that I didn't have to worry about buying a tow.

24 hours later I got a text message saying my repair was finished. I picked it up and the car has been running flawlessly since. I would highly recommend Wayne's to anyone, especially those who are hesitant to use smaller local shops. The service was quick, efficient, and friendly. They will have my business in the future.

Waynes has done a lot of work on my vehicles over the years and they are professional and pay close attention to detail. Their prices are always more than fair and the manager at the front desk has to be one of the most knowledgeable mechanic/manager of any business in the surrounding area! I would recommend Waynes auto repair 10 out of 10 times! Keep up the great work guys!

These guys are awesome. I had been taking my car to another shop and after three trips, I felt like they were breaking things and not fixing. I took my car to Wayne’s today and my concern was validated. Jason figured out the issue in minutes, fixed it, found another leak that the other company missed, worked with my warranty company, and had the car back to me same day. He also sent me pictures of the issues so I knew exactly what was wrong. These guys are professional, affordable, and quick. Highly recommend them!

I have a 1986 Pontiac Fiero that I normally perform all repairs on myself but when it needed a new clutch, I knew that job would be too much for me. Being someone who doesn't usually go to a mechanic, I was skeptical of someone else working on the car, but Wayne's did a fantastic job with the clutch replacement and helped me diagnose a transmission problem after the repair as well. They took great care and dedication to make sure the car was done right the first time. Jason also did a great job in communicating with me throughout the repair process and they got the job done quickly as well. I would highly recommend them!

After reading a bunch of reviews about different auto repair shops in Powell I decided to schedule an appointment with Wayne’s Auto. I took the car in for some brake work on a used car we had purchased a few months back. Wayne’s gave me a call to let me know my brakes and rotors were fine and that they didn’t hear any of the grinding or squeaks I have heard. I appreciate the truth and their confirmation that my brakes and rotors still had plenty of life left. Even though they didn’t fix anything they have earned my future business.