Wills Hardware Inc.

Local and old school Hardware store (in a good way).I prefer keeping places like this alive. Wonderful service, store manager went out of his way by helping me and answering my questions about my lawn care needs. I will deft come back. Thanks Wills!

Thank goodness for our local hardware store! Thank you Ken for patiently custom cutting glass to fit our antique windows- they look great thanks to you!

Thank you, Ken, so much, for the personalized, thoughtful customer service during this busy Christmas season. You may recall that I went into your store with a swag of greenery that I was looking to affix to a headstone at the cemetery. Your well trained, helpful associates directed me to you. You took a sincere interest in my request and devised a hanger from a piece of wire for a nominal charge. It functioned perfectly. I am so grateful to everyone I encountered at your store as I could have been initially turned away with the unusual request. May the new year bring all good things.

The staff at Wills is excellent, polite and helpful. I went in today to find gloves (hard in today’s world to find) and they were sold out. I needed a single pair to look at a house today and was telling her how hard they were to find. She reached behind the counter and handed me a pair of her own. It’s not often you find people who are so helpful, in today’s world. Thank you for being there to help out. You have a customer for life!

Amazing customer service! I have shopped here for over 25 years and every single time I get great advice! My latest experience with Mary and Karen was fantastic- they helped me solve a problem and were very patient and kind- would much rather give my business to them than a box store-

Wills is a nice, smaller version of a Home Depot, and that's a good thing!
They always have what I need, and if by some chance I can't find it, there's always someone who can help.
Well located in Medfield, and is definitely worth the stop!

Everyone in the store is incredibly helpful. I went in yesterday with a list of things I wasn't even sure they'd carry. One of the young workers pointed me to everything I needed and got help from one of the owners on one part that he wasn't sure where to find. I was in & out in about 15 minutes and couldn't be happier. Sure beats wandering around one of the big chain stores unable to find what you need OR someone to help you.

Handy rather than going over to the big box stores and always someone to help you find what you need. I've checked prices and they've been competitive, some times even cheaper than HD and Lowes. Plus the time and fuel saved makes up for any difference. Paint, window screen, pet friendly ice melt, electrical switches, water softener pellets, fertilizer etc has been great quality and about same price as Amazon, etc

Definitely your "local hardware store" experience. The owners are hands-on and helpful. They will help with one-off services, such as window/door screen repairs, and have pretty much all the seasonal stuff you need, from lawn and garden to decorations. Convenient to get to, 50 yards west off Route 27 and maybe a mile north of 109.

Great hardware store. Wills has been in Medfield forever. Good selection, big enough store but not too big, helpful employees, and reasonable prices. I like going here much more than the big box stores.

Super helpful staff, and a good selection of hardware. Even if they don't have what you want, they'll gladly let you know where you can get it. They haven't steered me wrong yet!

Very nice people polite and helpful store is well equipped for any thing you need for work or do any maintenance in you house or apartment

Wills Hardware Inc is a perfect example of an ideal hardware store. Great service and a great selection of nuts and bolts and everything else.

Always friendly, & knowledgable; they go the mile to help and the scope of products available at competitive prices is impressive. Lucky to have this excellent hardware store nearby.

The folks at Wills are always helpful and one never feels she or he is being talked down to. It's a tough choice for me between here and Rocky's in Walpole.

Wills stocks a really wide variety of items, which is great, and the people are always very friendly and helpful. A really excellent hardware store!

When I need a specific screw/tool, this is my first option because of proximity. I like to support local small businesses so I frequent them first...then home depot 🎃

Always a pleasure! Great service and even better advice. Shop local, it matters!

Always helpful! The team has an expert on staff for every section of the store.

Great options. Very helpful staff. Everything for Home, yard and More.