Intrigue Jewelers

I have bought increidble jewelry at this store. The owner of the store is a good and kind man. I recommend comparing his merchandise with other stores.

Purchased a 14k solid gold rope chain from them. Was wary because of a few bad reviews, but they gave me a great price and the gold is great quality with the 14k stamp. Went and had it tested from a high end jeweler to confirm and everything checked out. I recommend checking them out

Great repair on my Swarovski necklace

They have great prices on their juries

Great customer service

Great

Love this store!!

Nice collection

They will nickel and dime the hell out of you. They want an extra "5 dollars" for everything including severices they say are included in sale. I feel like they shouldn't do that for customers that have purchased from them, seems shady. Should just provide good service for people so they come back and send more money. I paid 800 for a chain and charm that supposedly cost over 2000. I probably still got ripped off judging by the way they run there business. I don't even want to know how much the chain is really worth 😣.

My husband purchased a 924 Italy silver chain yesterday that was supposed to be real but it is changing colors and it has been less than 24 hours. I would give 0 stars if I could this is ridiculous.

DO NOT SHOP HERE! This place is a complete RIP-OFF! I purchased a 14kt Rope Chain with a “M “ initial pendant. At the time of purchase, they didn’t have the pendant in-stock in the size I wanted. The guy said he had 3 locations and that he’ll bring over the pendant I wanted from another store. I was informed to come back in 3 hours. After returning to pick up my order, I noticed the pendant was in fact an inverted “W” they tried to pass for a “M”. Initially they refused to issue me a refund, but after I compared a smaller M and W to the pendant they were trying to sell me, they quickly agreed to issue me a refund. They are a complete SCAM! Even the security guard knows this. He could clearly can tell that I was upset about being swindled, and when we caught eyes he just looked away and let me express my frustrations. Again, DO NOT SHOP HERE!!! They need to be reported to the BBB!

I purchased a 14k gold pendant that broke in less than a week. I went to exchange the charm for another one and was informed by the owner, no exchange, and it would cost me to have it repaired. This response is unacceptable for a pendant that is less than a week old! The quality is not real gold, and the advice is not to buy from this shop!