Smokey Mountain Auto Services

Roland has taken care of our family for years. It feels so good to have someone knowledgeable, reliable and honest to care for us over all these years!

My car overheated on the highway so I pulled into the closest mechanic on google. The receptionist said they were booked until September, so I asked if they knew anyone nearby who might be able to look at it because I was stranded and needed to get home to St. Louis. She said “Oh honey, I’ll see what we can do” and then went in back to talk to Roland. They diagnosed me, bought me a new part, and installed it within only a few hours. Very clear communication and fair pricing. The experience could not have gone any better (I mean obviously it would have been better not happening at all but you know what I mean). I don’t want to send any more business to this place because they’re clearly backed up as is, but I want to thank them for their kindness and courtesy.

I think the reviews speak for themselves but I want to add what a lifesaver Roland and his team were for us. We hit road debrie on the highway at 5am it was 2 batteries that exploded acid all over the bottom of the car and ripped up the shroud. We weren't sure what to do towing was going to be $750 and we wouldn't be able to attend the important funeral we were headed to. We called around when the shops opened and everyone was busy. Roland's team was also very busy but they made time to check things out.
They made some on the spot repairs that would allow us to safely complete our trip and make it to the funeral. They Kind hearted good people

My dad started getting his cars fixed at Smokey Mountain Auto when I was a kid, and I've been going since I've had cars. So 22 years and counting. Roland is very thorough and honest. I have been to other mechanics when living in other states and I ended up coming back to Asheville anytime I needed service. It does take a few weeks to get in but the wait is worth getting quality work done and not being over charged. Highly recommend!

Best auto shop in wnc been in business for 30 years with I commitment in making sure the customer leaves satisfied with the work that was completed on their vehicle. if you need a vehicle inspection ask for Roland via the front office !!

The people here are honest and welcoming. Roland and James are awesome. My partner and I needed help with our car while on a road trip from Minnesota. These guys resolved the issue, treated us very well, and charged us very fairly.
Also, the front desk/waiting area has a comfortable vibe. Maybe it was all the hours spent driving, but I swear that part of me wanted to *be* at this auto shop, like some people might want to be at the Cheers bar. Roland chatted with us and offered us coffee and donuts. In the short time we were there, I noticed locals would wander in to chat or help themselves to donuts while they completed some car-related errand at a calm, cheerful pace. One local pointed out some of the art on the wall -- intricate bead-murals featuring cars in pastoral settings -- saying that his wife made them as a labor of love.

Friendly staff. I had my yearly inspection and it was quick and easy. They filed the paperwork promptly and I had my sticker from the DMV in less than a week.

I have had three personal vehicles worked on at Smoky Mountain Automotive and have always been given a great service both personally and professionally. They are by far the most honest mechanics in or around Asheville. I highly recommend this place to anyone needing work done on a vehicle. He is busy, so there may be a wait to get your car in, but it is definitely worth it.

This place was very busy, however, as soon as I walked in I was helped right away. Roland was polite and inspected my car methodically and quickly, it only took 10 minutes for the entire duration! Other places took hours. I highly recommend their services.

Roland has always been a blessing. He's fair on pricing, and will be honest telling you what you do or do not need. He's very thorough with his work, making sure you are safe while out on the highway. Amanda makes it such a pleasure to call, to visit while waiting in lobby, and to pay the bill.

I've been going to Roland for years. He is a very honest man!! I wouldnt take my car anywhere else. He is kind and helpful. If you want a trustworthy and honest mechanic, Roland is the one to go to!!!!!

We really like Roland he is very nice and he explains everything to you and he let's you know what it will cost, and he don't try to push extra things on you and he will not cost you a arm and leg..

Great mechanic shop. Very helpful and resourceful place. Roland and his mechanics helped me out tremendously when I needed it most. Best place to go if you ever need any car help with your troubles, this should be your first stop! Thank you!!!!

Our family's number 1 choice for all auto repair. We have 6 cars and they service them all. They will give you advice along and have the integrity to tell you that something was wrong with your car but needs a less expensive repair than others. We trust them 100%.

I took my 96 Chevy Blazer in to get the sensor fixed in relation to the emission system. The very nice man asked me what year my car was. I told him and he informed me that the law had been changed on Oct of the previous year and that it didn't matter that the check engine light was on. It could be inspected. I was so happy! His knowledge saved me so much money!
I highly recommend this company! So many others would have taken my money and not told me anything.
This business has a waiting list for a reason. It's because they're honest!

Roland and the guys at the shop are the best!!! They just did an AC repair for me today and even though they are booked until the 11th of June because of their stellar reputation....he still got me in same day and gave me a super great deal on the repair and labor! I recommend this repair shop to anyone and everyone who wants a mechanic that's gonna do a 5 star job and do so in a more than timely manner! His office staff are very professional and effective as well! Amanda is right there running the show and does one heck of a great job!!!!

I have to say thank you to Roland and his crew for wonderful service. I took my car in for a couple concerns. They got a diagnosis done in half a day, despite having a backlog of repair work to do, took the time to show me what was wrong with my car, and gave me a referral to an alignment center I could trust to not overcharge me (Smokey Mtn Auto Services isn't able to do alignments). Best of all, despite the time they spent actually checking bolts and connections to make sure everything was safe to drive, they didn't charge me a dime. I really appreciate that they stuck to the appointment time frame they gave me, the friendly and helpful staff, and the money they saved me when clearly they could have taken advantage of me. You can be sure I will be going back there for any issue I have in the future. Thank you!

They saved the day for us! Our truck started having issues so we pulled off on the exit We had a truck full of furniture. They determined it was a bad alternator. They fixed it while we had lunch! Very professional and kind. And was reasonably priced.

Really fast service, very friendly people

I've been using this shop for at least 25 years. Work is always done well and Roland always stands behind his services. You can be assured these folks will not take advantage. They keep you informed and never sell anything you do not need. I can't rate this business high enough.