CVS

We changed our pharmacy to CVS at this location. The experience has been great. Pharmacy staff are friendly and professional. Excellent customer service !!. Dan has assisted me on 2 occasions and has answered all my questions.

CVS fills all prescriptions faster than any other pharmacy. Great coupons, friendly pharmacy staff.

Always a pleasure to shop and pick medication here. Everyone is friendly and very helpful when you have questions.

Always have what I need! Employees are friendly!

I have had a costic experience with 1 of the pharmacists in spruce pine, NC. My Dr. Called in a Prescription, 3 days later I called to see if it's ready as I was not called as usual when one of my Prescription's are ready. He said give him 45 min to and hour. I gave him 2 hours and then headed over there. It was not ready, and the next day and it wasn't ready, I asked them to fill my medication, by this time I was off this medication for a week and I just had hip surgery. He made me wait in a hot car for days and then still didn't fill it. He's also demeaned me for being short $1.20 at another time. Very rude guy. Chris is his name

Thanks to Tammy for her help in getting my prescription to the best price possible & not making me feel I was an "inconvenience" to her busy day☺

I do not have any issues with the staff. Everyone has been very friendly. I only wish that pharmacy hours were the same as the store hours. Many Doctor offices wait until the end of the day to send in prescriptions. By the time I leave Asheville I can't get back before closing and then the pharmacy doesn't open up until 10 the next day. Just a suggestion.

Pharmacy is great! I believe front end employees should have personality and be friendly. 😉

Not the best experience I've had at their storea, the staff aren't into their jobs but they have what you need normally. Decent snack items.

Prices are high and no one is ever around to help locate things. Pharmacy is great though!

The employees in the pharmacy used to be great. They are all gone. One pharmacist is very hateful to customers. The floors are disgusting. They haven't been vacuumed in days. I've never seen it so dirty. I'm ready to change pharmacies.

I recently transferred all of my pharmacy records from Walgreens in Asheville to CVS in Spruce Pine. It was a tough decision because the Walgreens pharmacist had been there for us through so many things and helped me when I managed my mother in laws meds up til her passing. We bought a house near spruce pine about 2 years ago and made the change because of the driving distance. I had the opportunity to meet one of the pharmacists last week and believe me, it was difficult not to just say “forget it. Just send my records back to Walgreens!”. But for convenience sake and because I am a forgiving person, I am going to give this place another try. I went to the pharmacist about a request my doctor had made. I was having a reaction to one of the generic meds. The pharmacist was just as friendly as she could be and seemed like she was going to be helpful. Then she pulled up my name and saw the medication I take and her entire demeanor changed. I felt the judgment raining down! The pharmacist does not know me. She does not know how my long term doctor and I came to the decision that the medication he prescribed would be my best option. She does not know, nor should it matter, that I probably have more education and higher degrees than she does. She does not know how difficult it was for me to leave a pharmacy where I was treated with kindness and respect for many many years. And the fact of the matter is: she doesn’t have to know. She should be treating every customer with kindness and respect and NO judgment. She has no idea of anything about my life. But yet, she chose to speak to me in a condescending, judgmental way and to dismiss me as if I was just an inconvenience. I would never allow someone with her attitude and lack of professionalism to work for me. I am writing this review in hopes that someone who has authority will see it and take a closer look at how this pharmacist treats people and then provide her with the training and education she needs to work with the public.

For three months they are always out of certain meds and it's becoming a big problem

CVS is closed all day on Saturday and Sunday. They will send you a text to come pick up your medicine, but they're closed. The hours online should be updated. I was told I would have to drive an hour each way to a different CVS to get my medication. Patients DO NOT COME FISRT AT THIS PHARMACY. I WILL GO WITHOUT MY NEEDED MEDICATION FOR 3 DAYS DUE TO THEIR LACK OF INFOMING THE NEW HOURS. GO to a different CVS, if possible.

Understaffed store and pharmacy both. While most of the pharmacists are nice, the system is way too irritating. On average I'll wait almost a week AFTER I should have gotten a medication for them to get it because they are bouncing it around between them, insurance and my Dr over and over and over again. I've NEVER had this issue with other pharmacies with this exact same medication. It makes no sense. Switching to Walmart or Ingles next month.