Best Tile Dedham

Abby is the best: a true professional who is tremendously patient and who always has the buyer's best interests in mind. She has a terrific eye, knows her stock, responds to questions quickly, and goes the extra mile. (E.g., She found a shower shelf for us that was a 99% match with our shower's wall tiles - when we had only a 24-hour turn around time to do so!) To be honest, we initially walked into the store feeling overwhelmed by the idea of selecting tile; and now, as our reno nears completion, we are "leaving the store" truly appreciative of how painless Abby made the process. We cannot thank you enough!

Wonderful selections. Max was a great help in aiding my choices for the Master Bathroom. He was very helpful in tracking down the tile choices I was interested in. Will be returning soon to place an order once I have all my measurements. I highly recommend Max and Best Tile.
CCC

When I entered the showroom, I was a bit overwhelmed. My husband and I wandered around looking for the subway tile that we had in mind for the renovation. At some point, Abby could sense our situation and offered her assistance.She was a great help; she found the tile I described and also found the tile we were looking for to install on the shower floor. At her desk, she took all of my information, provided us with samples to take home, and explained the process should we decide to go forward with our project.Once I cleared our selections with our contractor, I reached out to Abby and gained information about the purchase process and our delivery options. The rest was easy. Abby communicated with me via email many times and responded to any questions that I had promptly and efficiently. Abby also telephoned me to finalize the purchased products, the cost to me, the delivery location, and date. This was an easy, stress free experience!

I rarely post google reviews but I couldn't resist after my experience with Best Tile today. I had been to a few tile stores in preparation for remodeling our bathroom, and I'd always been left to fend for myself at these stores, even with no knowledge of tiling. NOT SO at Best Tile in Dedham. The staff was incredibly helpful, taking the time to walk me through the store, offering detailed and specific recommendations based on my budget and needs. They even helped me carry samples to my car. Just unparalleled customer service, amazing selection, really a well run business.

We recently purchased bathroom tile and kitchen backsplash from Best Tile. We had a wonderful experience thanks to Doug W. He was very knowledgeable and was very patient with us as we went in a few times and also called him on a few occasions. Our order arrived timely and we are very happy with how our bathroom and kitchen turned out. Thank you for all your help Doug!

I stopped by the store recently browsing for some subway tile to finish the kitchen. I didn't really find anything on my own and then a lovely lady came over to me with a smile and the happiest greeting! I believe her name was Erin. She helped me find EXACTLY what I needed for my vision. She answered all of my questions and helped me with everything I could ask for. I have never been so pleased with customer service in my life! Such a great employee and she really knew what she was talking about! I will be back and I am definitely recommending this establishment to my friends and colleagues. Great work!

My first time in the store, Doug Woodhouse stepped up to help me with my tile selections and he was there for weeks as I worked through the process. I was doing an entire house and as he listened to my ideas, he made great suggestions for each of the rooms. He has a strong understanding of color and design and was a great consultant during my process.

Giving a stellar review of Best Tile in Dedham and John Pappas. I’m a do-it-yourself when it comes to house projects. John was super helpful in recommending products, giving pro tips, and even drove himself to pick up grout dye packs when the vendor failed to ship correctly. I can’t speak highly enough of John’s customer service. My basement tiling project turned out wonderful and John’s help is a big part of the reason. So if you are looking for quality products and great service John and Best Tile is your place.

If you are delivering here make sure you come here after 7pm for next morning delivery, and park against the wall and AT&T store will be on your left. And they will wale you up for delivery in the morning

Great contractor sales dept. They always have a great selection of specialty items that I need in a pinch such as Nu Heat floor mats or Laticrete Hydroban drains. When we work in the 128 area Best Tile is Dishington Construction's go to tile supplier.

Receiving office open from 7:30 am you backed up at dock next to the dumpster, grate service

Worked with Jeanne Eckel. She is amazing!! Know's her tile and has great ideas.

Great place! Very helpful employees!!

Always helpful. Huge selection. Professional staff

Large selection and helpful staff.

Doug Woodhouse goes above and beyond every time!

Great, customer services.

Very helpful and knowledgeable

Ann rocks.