Whataburger

Living in Dallas 40 years, I’ve had LOTS of Whataburger meals. This one today was the freshest and best one I’ve ever had. I had a simple Whataburger meal and added a 2nd beef patty to the burger. The meat was hot and fresh. So we’re the fries. The bun was soft and fresh. I told the manager & asked him to tell his crew. As I walked out, I heard him telling his crew. They deserved it.

The drive thru girl with red hair is rude terrible customer service closed window on me few times. But the gentleman Z who is there helped me and was very sweet amazing customer services he should be the main drive thru person he is welcoming and cares for the customers needs and questions and always says have a great day with a drive on his face! Thank you Z 😊

Kevin and CJ are amazing. They both have really big hearts and both went the extra mile for the less fortunate both them and the staff on 10/10/24 are angels. God bless!!!

Frequent visitor of this Whataburger and they never fail! Service is always good and food is always hot given that for some reason they are never packed like the other Whatsbugers I encounter. I’m unsure of the differences but tonight my drive thru attendant, Deniqua , provided EXCELLENT customer service. Lord when I thought customer service had died she revived it. So sweet and articulate, and when I arrived at the window she was even sweeter. I forgot to ask for my checkout attendants name but he as well was very sweet and put a smile on my face!

Manager went above and beyond to help me after I accidentally placed my pick up order at another store several miles away.

James Malloy, Dallas TX
December 24, 2023
Whataburger Corporate Leadership
Commendation for Employee Excellence – Brandon Chambliss
Dear Whataburger Leadership Team,
I am writing to express my heartfelt appreciation for the exceptional service provided by Brandon at your restaurant at 18180 Dallas Parkway, Dallas TX. During a recent December visit my wife and I noticed that Brandon's professionalism, patience, in-depth knowledge of your products, and customer service skills were notably outstanding. More importantly, Brandon's appreciation for the opportunities at Whataburger were quite evident. In today's world, the positive contributions of young people like Brandon are often overlooked. As a customer, I believe it's imperative to recognize such dedication.
This exemplary service is undoubtedly a reflection of Whataburger's excellent corporate training. I hope this message underscores the impact of your team's commitment to quality service. I also conveyed my appreciation to Brandon's manager, Ms. Islam.
Please convey my gratitude and appreciation to your leadership and, most importantly, to Brandon, for making our experience at Whataburger truly memorable.
Sincerely,
James Malloy

I read an article that this Whataburger was the best in DFW…and they are the best! I live closer to other Whataburgers but avoid them. This one is definitely the best with food and service. I always stop here whenever I’m in the area.

My food is always fresh, but not necessarily hot pet say. Immediately edible, but not hot.

They keep that place clean. Great service. Thank you!!

I went close to midnight on a Friday. The young gentleman taking payments and delivering orders outside at the drive thru was a star. He went above and beyond to make sure I was taken care of. The manager came out to make sure I was ok too and shook my hand. The food was hot, fresh, and delicious. Service was fast too! This is my new favorite Whataburger location. 10/10.

Whoever made my burger and fries on 4/10/2023 at approximately 3:02PM deserves raises haha. This location 9 out of 10 times is great. I don’t really leave reviews in general but thought this one location does. Great stuff!

The banana pudding shake was great. And they had it in the middle of the night when the machine usually "breaks".

The manager is outstanding that has a great attitude.

Michael the manager was the epitome of fantastic customer service, give the homie a raise. He earned it - he saw the issue with my order and corrected it immediately.

The service and food have been excellent! I love going there in the morning for breakfast. I'm always greeted with a smile and service is excellent. It actually starts my day off in a great way.

I recently tried Whataburger's new breakfast bowls and was blown away by the quality and value. For only $6, I was able to enjoy a delicious and filling meal that included eggs, cheese, and my choice of either sausage or bacon. The biscuits and gravy were the perfect addition, making this dish truly a one-of-a-kind breakfast experience.

The eggs were cooked to perfection and the cheese added the right amount of creaminess to the dish. The sausage or bacon was crispy and flavorful, and the biscuits and gravy provided the perfect touch of comfort food. The portions were generous, and I felt satisfied after eating.

Whataburger has always been known for their quality burgers, but their new breakfast bowls have exceeded my expectations. I highly recommend trying these new offerings and experiencing the deliciousness for yourself. I give Whataburger's breakfast bowls a solid 5-star rating and can't wait to go back for more!

Great pickup service and the manager was extremely attentive and quick. This location is right across the Tollway from my workplace and I always can count on them for a quick lunch when I have little to no time for eating. That's worth a lot.

The guy running the cash register inside was the nicest and most polite person I have ever met. He checked up on my to make sure everything tasted well, said thank you, told me to have a great day 3 times, and overall had a great attitude and tone. He was calling other customers by name and making them feel welcome, making sure everyone had everything they needed, and kept the dining room looking so nice. He was so nice to his coworkers they all gravitated towards his positivity and leadership. I’ve never seen anyone in the food industry let alone whataburger have such great customer service. I didn’t catch his name but he was working at 8:30AM on 7/28/22. This man needs a raise immediately! Food was warm and delicious as well.

I began coming to this location after a few bad visits to the closest Whataburger to me, and well over 2 years later this is pretty much the only Whataburger I go to. Never once had a bad experience with these wonderful people, and I hope that my next local Whataburger has the level of dedication and love that this incredible team has to offer. Thank you for being amazing!!!

Really good and fast service! Good food! Nice employees.