Ruby Funeral Services & Chapel, Inc.

Dr. Ruby Davis and staff, from my family, we want to say THANK YOU and we really appreciate each and every one of you. Our mom Juanita (Nina) Brown services were so beautiful. Thank you for your patience, being a good listener, comforter and being so compassionate. Your professionalism is top top notch 10/10.❤❤❤❤

Dr. Ruby Davis Funeral & Chapel helped make our time of saddness bearable. She and her staff were professional, personable and reliable. They anticipated our needs and executed our mother's home-going with finesse & dignity.

Ruby and her staff are wonderful. Ruby has the utmost respect, she is very caring and makes you feel welcomed. I have dealt with Ruby and team on multiple occasions unfortunately and she has never disappointed. My grandmother at 99 was a sleeping Angel . I recommend anyone to Ruby.

Ruby is very sweet will do anything she can to accommodate you. Was there last October 22 for my brother in law
Gary Buchanan..

In my time of pain & loss I genuinely came across The nicest & most sweetest soul I’ve ever met. What a pleasure to have met Ruby & her staff! I HIGHLY RECOMMEND this funeral home if anyone dear to you passes. What a Blessing! Thank you.

Ruby did such an amazing job, she was very nice and friendly and patient with our family. I would recommend her services.

Well I know of Ms.Ruby for always being so nice
And professional, I Pray that My Family would
Do business with Mrs.Ruby when I go home with
The Lord.

Clean, and they do a good job.

On the initial visit Mrs Ruby seemed to be in a major rush. I understand this is a career for you but for me I lost a major part of my life. I also wasn’t too happy with the appearance coloration was off, he wasn’t shaved and body was leaking out fluids during the visitation. He just didn’t look like himself at all. And no disrespect intended but this is the 4th funeral service we’ve had here and no one looks themselves they always look bloated, appear to have no neck, face wider, way darker then they ever were. Her prices are very reasonable but appearance needs to improved greatly. No one wants to remember their loved ones in these ackward looking situations. Other then these 2 things that bothered me Mrs Ruby was very friendly and willing to help out how ever she could. Death is just a hard situation to deal with so if I was was the person to never complain this wouldn’t be the time I expected everything to be as close as possible to perfect. So at least I could be at ease looking at the deceased saying “looks like he’s sleeping peacefully” vs it doesn’t even look like my brother

We haven't even had the funeral services yet, but I have already been completely dissatisfied with Ruby's business etiquette. I've experienced nothing but unprofessionalism since we've begun this process of planning for my mother's funeral; in which we started before my mother even passed. Honestly, it has only been out of respect for what my mother has requested, that she is getting our business. I'm sure she does great work, but she should highly consider hiring someone to help her run the administrative side of the business, so she can focus on the things she does well... Which clearly is NOT: effective and efficient communication, organization, attention to detail, time management and (the BIGGEST piece) genuine empathy! I know that this is only a job for her (and I say that because this is how she has showed up for us), but when you no longer have the capacity to empathize with your grieving clients, you need to pursue another career. There is so much more I want to say, but bottom line on top, I can confidently say that I will not be using Ruby Funeral Services for any future arrangements.